{"id":6773,"date":"2025-07-31T18:03:28","date_gmt":"2025-07-31T09:03:28","guid":{"rendered":"https:\/\/ntn-bpo.jp\/column\/?p=6773"},"modified":"2025-07-31T18:03:56","modified_gmt":"2025-07-31T09:03:56","slug":"customer_support_outsourcing","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/customer-support\/customer_support_outsourcing\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u696d\u52d9\u59d4\u8a17\u3068\u306f\uff1f\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/4191326_s.jpg\" alt=\"\u696d\u52d9\u59d4\u8a17\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306f\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\uff1f\" width=\"728\" \/><br \/>\n\u9867\u5ba2\u306e\u7a93\u53e3\u3068\u306a\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u5fc5\u8981\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u696d\u52d9\u59d4\u8a17\u3057\u305f\u5834\u5408\u306e\u30e1\u30ea\u30c3\u30c8\u3084\u30c7\u30e1\u30ea\u30c3\u30c8\u306a\u3069\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p><!-- \u8cc7\u6599DL\u30bb\u30af\u30b7\u30e7\u30f3CSS --><\/p>\n<style>\n\/* container *\/<br \/>.wrapperdonew{<br \/>width:100%;<br \/>background-color: #f0f8ff;<br \/>margin:5px auto;<br \/>}<br \/>.wrapperdonew .container{<br \/>\/* max-width:1000px; *\/<br \/>width:100%;<br \/>margin:0px auto;<br \/>padding:5px 0px;<br \/>}<br \/>\/* content *\/<br \/>@media (min-width: 992px) {<br \/>.wrapperdonew .container .content {<br \/>display: flex;<br \/>justify-content: center;<br \/>\/*<br \/>align-items: center;<br \/>*\/<br \/>}<br \/>}<br \/>.wrapperdonew .content-item {<br \/>width:100%;<br \/>}<br \/>@media (min-width: 992px)<br \/>{<br \/>    .wrapperdonew .content-itemimg {<br \/>    width:30%;<br \/>    }<br \/>    .wrapperdonew .content-item {<br \/>    width:70%;<br \/>    }<br \/>}<br \/>.wrapperdonew .image{<br \/>display:block;<br \/>max-width:80%;<br \/>margin:0px auto;<br \/>padding:1px;<br \/>font-size: 12px;<br \/>}<br \/>.wrapperdonew .text{<br \/>padding:5px;<br \/>}<br \/>.wrapperdonew .text .heading{<br \/>margin:20px 0px 15px 0px;<br \/>font-size: 18px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.wrapperdonew .text p{<br \/>margin:5px 5px 10px 5px;<br \/>font-size: 14px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.dounewh2{<br \/>position: relative;<br \/>padding: 0.5em;<br \/>background: #a6d3c8;<br \/>color: white;<br \/>}<br \/>.dounewh2::before {<br \/>  position: absolute;<br \/>  content: '';<br \/>  top: 100%;<br \/>  left: 0;<br \/>  border: none;<br \/>  border-bottom: solid 15px transparent;<br \/>  border-right: solid 20px rgb(149, 158, 155);<br \/>}<\/p>\n<p>a.dlbtn{<br \/>    display: inline-block;<br \/>    width: 160px;<br \/>    margin: 0 0 0 0;<br \/>    background-color: #ec3a2c;<br \/>    border-radius: 8px;<br \/>    color: #fff;<br \/>    font-weight: bold;<br \/>    font-size: 16px;<br \/>    text-align: center;<br \/>    position: relative;<br \/>    height: 48px;<br \/>    line-height: 48px;<br \/>    padding: 0;<br \/>    box-shadow: none !important;<br \/>    border: none;<br \/>}<br \/>a.dlbtn:hover {<br \/>opacity: 0.8;<br \/>}<br \/><\/style>\n<p><!-- .\u8cc7\u6599DL\u30bb\u30af\u30b7\u30e7\u30f3CSS --><!-- \u5f37\u307f\u30bb\u30af\u30b7\u30e7\u30f3CSS --><\/p>\n<style>\n.gbox{background-color: #EFEFE7;}<br \/>.bbox{background-color: #E6F2FD;}<br \/>.rbox{background-color: #fcebef; }<br \/>.box>div{<br \/>\tpadding: 0 10px 10px;<br \/>\tfont-size: 16PX;<br \/>}<br \/>.box p{<br \/>\tline-height: 1.5;<br \/>\tfont-size: 16PX;<br \/>}<br \/>.gbox:after, .bbox:after{<br \/>\tcontent: \"\";<br \/>\tdisplay: block;<br \/>\twidth: 100%;<br \/>\tbackground:#fff url(https:\/\/ntn-bpo.jp\/wp-content\/themes\/bpo\/images\/arrow1.png) center center no-repeat;<br \/>}<br \/>.strongpointtitle{<br \/>    text-align: left;<br \/>    height: 45px;<br \/>    padding-top:24px;<br \/>    padding-left: 24px;<br \/>    font-size: 18px;<br \/>    font-weight: bold;<br \/>}<br \/>.strongp{<br \/>    text-align: left;<br \/>    padding-top:18px;<br \/>    padding-left: 10px;<br \/>    padding-botom:18px;<br \/>    font-size: 18px;<br \/>}<br \/>.imgcasestudy{<br \/>    display: inline-block;<br \/>    letter-spacing: normal;<br \/>    vertical-align: top;<br \/>    width: 120px;<br \/>    height: 60px;<br \/>}<br \/><\/style>\n<p><!-- .\u5f37\u307f\u30bb\u30af\u30b7\u30e7\u30f3CSS --><!-- \u8cc7\u6599DL\u30bb\u30af\u30b7\u30e7\u30f3 --><br \/>\n<\/p>\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<p><!-- .\u8cc7\u6599DL\u30bb\u30af\u30b7\u30e7\u30f3 --><\/p>\n<h2 id=\"rtoc-1\" >\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u696d\u52d9\u59d4\u8a17\u3068\u306f<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3068\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3057\u3066\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u90e8\u9580\u306e\u3053\u3068\u3067\u3059\u3002\u9867\u5ba2\u306e\u96fb\u8a71\u5bfe\u5fdc\u3092\u884c\u3046\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u4f3c\u305f\u5f79\u5272\u304c\u3042\u308a\u3001\u4f01\u696d\u306b\u3088\u3063\u3066\u306f\u540c\u3058\u90e8\u7f72\u306b\u4f4d\u7f6e\u3065\u3051\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-2\" >\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u904b\u7528\u5f62\u614b\u6982\u8981<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u904b\u7528\u5f62\u614b\u306f\u5927\u304d\u304f\u5206\u3051\u3066\u3001\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3068\u30a4\u30f3\u30cf\u30a6\u30b9\u306e2\u3064\u304c\u3042\u308a\u307e\u3059\u3002\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3068\u306f\u3001\u9867\u5ba2\u5bfe\u5fdc\u3092\u884c\u3046\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3060\u3051\u3067\u306a\u304f\u696d\u52d9\u3092\u884c\u3046\u30aa\u30d5\u30a3\u30b9\u3084\u96fb\u8a71\u30fb\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u8a2d\u5099\u306a\u3069\u3092\u542b\u3081\u3066\u696d\u52d9\u59d4\u8a17\u3059\u308b\u5f62\u614b\u306e\u3053\u3068\u3067\u3059\u3002\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3092\u63d0\u4f9b\u3059\u308b\u4f01\u696d\u306f\u3055\u307e\u3056\u307e\u306a\u696d\u52d9\u3092\u884c\u3063\u3066\u304a\u308a\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8aac\u660e\u3084\u6ce8\u6587\u6642\u306e\u30b5\u30dd\u30fc\u30c8\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306a\u3069\u3092\u4ee3\u884c\u3057\u3066\u304f\u308c\u307e\u3059\u3002\u9867\u5ba2\u5bfe\u5fdc\u30de\u30cb\u30e5\u30a2\u30eb\u3084\u8c4a\u5bcc\u306a\u7d4c\u9a13\u3092\u5143\u306b\u3001\u5341\u5206\u306a\u30b9\u30ad\u30eb\u304c\u3042\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u4ee3\u308f\u308a\u306b\u5bfe\u5fdc\u3057\u307e\u3059\u300224\u6642\u9593\u5bfe\u5fdc\u3084\u5916\u56fd\u8a9e\u5bfe\u5fdc\u306a\u3069\u3055\u307e\u3056\u307e\u306a\u30b5\u30fc\u30d3\u30b9\u304c\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3001\u5404\u4f01\u696d\u306e\u30b5\u30fc\u30d3\u30b9\u5185\u5bb9\u3092\u4e8b\u524d\u306b\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002 \u4e00\u65b9\u3001\u30a4\u30f3\u30cf\u30a6\u30b9\u3068\u306f\u3001\u81ea\u793e\u306e\u30aa\u30d5\u30a3\u30b9\u5185\u3067\u9867\u5ba2\u5bfe\u5fdc\u3092\u884c\u3046\u5f62\u614b\u306e\u3053\u3068\u3067\u3059\u3002\u5916\u90e8\u306b\u30a2\u30a6\u30c8\u30bd\u30fc\u30b9\u305b\u305a\u306b\u3001\u793e\u5185\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u904b\u7528\u3057\u307e\u3059\u3002\u30a4\u30f3\u30cf\u30a6\u30b9\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u904b\u7528\u3059\u308b\u5834\u5408\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u7ba1\u7406\u8005\u306e\u96c7\u7528\u3001\u8a2d\u5099\u306e\u6e96\u5099\u3092\u3059\u3079\u3066\u81ea\u793e\u3067\u8cc4\u308f\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u3001\u81ea\u793e\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u8db3\u308a\u306a\u3044\u90e8\u5206\u3092\u5916\u90e8\u30ea\u30bd\u30fc\u30b9\u3067\u88dc\u3046\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u81ea\u793e\u5185\u306b\u30aa\u30d5\u30a3\u30b9\u304c\u3042\u308a\u904b\u7528\u3092\u30a2\u30a6\u30c8\u30bd\u30fc\u30b9\u3057\u3066\u3044\u308b\u5834\u5408\u3082\u3001\u30a4\u30f3\u30cf\u30a6\u30b9\u3068\u8868\u73fe\u3055\u308c\u308b\u306e\u3067\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6570\u304c\u8db3\u308a\u306a\u3044\u3068\u304d\u306f\u4eba\u6750\u6d3e\u9063\u3092\u6d3b\u7528\u3067\u304d\u307e\u3059\u3057\u3001\u81ea\u793e\u3067\u3059\u3079\u3066\u3092\u30ab\u30d0\u30fc\u3059\u308b\u306e\u304c\u56f0\u96e3\u306a\u3068\u304d\u306f\u904b\u55b6\u306e\u4e00\u90e8\u3092\u5916\u90e8\u306b\u4efb\u305b\u3089\u308c\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-3\" 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id=\"rtoc-4\" >\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u696d\u52d9\u59d4\u8a17\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p>\u81ea\u793e\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u904b\u7528\u3059\u308b\u969b\u306b\u554f\u984c\u304c\u3042\u308b\u306a\u3089\u3001\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u89e3\u6c7a\u3067\u304d\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u696d\u52d9\u59d4\u8a17\u30fb\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3092\u5229\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<h3 id=\"rtoc-5\" 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id=\"rtoc-8\" >\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u696d\u52d9\u59d4\u8a17\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u30c7\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p>\u7d9a\u3044\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u696d\u52d9\u59d4\u8a17\u3084\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3092\u5229\u7528\u3059\u308b\u30c7\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-9\" 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id=\"rtoc-14\" 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id=\"rtoc-15\" 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\u304a\u554f\u5408\u305b\u30dc\u30bf\u30f3\u30bb\u30af\u30b7\u30e7\u30f3 --><\/p>\n<p>\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u300d\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-points2019\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u3092\u5fb9\u5e95\u89e3\u8aac\uff01<\/a>\u306e\u8a18\u4e8b\u3082\u305c\u3072\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong style=\"font-size: 1.2em;\">\u3010\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3011<\/strong><\/p>\n<section style=\"width: 100%; background-color: #f0f8ff; margin: 5px auto; padding: 5px 0px;\">\n<div style=\"width: 100%; margin: 0px auto; display: flex; justify-content: center; align-items: center;\">\n<div style=\"width: 30%;\"><img decoding=\"async\" style=\"display: block; max-width: 80%; margin: 0px auto; padding: 1px; font-size: 12px; object-fit: cover; border: 2px #0064D1 solid;\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2021\/02\/f8430852019ebbdffbf1eee0f69c8a30.png\" alt=\"\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599\" width=\"225\" \/><\/div>\n<div style=\"width: 70%; margin-top: 1px; margin-right: 10px; padding: 5px;\">\n<p style=\"margin: 20px 0px 15px 0px; font-size: 18px; font-weight: normal; background: linear-gradient(transparent 70%, #a7d6ff 70%);\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599<\/p>\n<p style=\"margin: 5px 5px 10px 5px; font-size: 14px; font-weight: normal;\">\u81ea\u793e\u56de\u7b54\u738799%\u3092\u8d85\u3048\u308b\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u3001\u9ad8\u5ea6\u306a\u5c02\u9580\u6027\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3067\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<div style=\"text-align: right; margin-right: 10px; margin-bottom: 10px;\"><a style=\"display: inline-block; width: 160px; background-color: #ec3a2c; border-radius: 8px; color: #fff; font-weight: bold; font-size: 16px; text-align: center; height: 48px; line-height: 48px; padding: 0; box-shadow: none !important; border: none; text-decoration: none;\" href=\"\/dl_bpo_service\"> \u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9 <\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<style> .h2-design { font-size: 26px; line-height: 1.6; margin-bottom: 30px; padding: 15px 0px 15px 0px; color: #3a3a3a; border-bottom: 4px solid #304255; position: relative; display: block; font-size: 1.5em; margin-block-start: 0.83em; margin-block-end: 0.83em; margin-inline-start: 0px; margin-inline-end: 0px; font-weight: bold; unicode-bidi: isolate; } .h3-design { font-size: 22px; line-height: 1.4; padding-bottom: 5px; color: #3a3a3a; border-bottom: 1px solid #e1e3e6; margin: 0px 0px 15px; display: block; font-size: 1.17em; margin-block-start: 1em; margin-block-end: 1em; margin-inline-start: 0px; margin-inline-end: 0px; font-weight: bold; unicode-bidi: isolate; } <\/style>\n<div class=\"h2-design\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u30fb\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5f37\u307f<\/div>\n<p>\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u3088\u304f\u3042\u308b\u304a\u60a9\u307f\u3092\u3059\u3079\u3066\u89e3\u6c7a\u3057\u307e\u3059\u3002<\/p>\n<div class=\"h3-design\">\u5927\u624b\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u8c4a\u5bcc\u306a\u904b\u55b6\u5b9f\u7e3e<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u60c5\u5831\u96c6\u7d04-\u84c4\u7a4d-\u5206\u6790\u306a\u3069\u30bb\u30f3\u30bf\u30fc\u904b\u55b615\u5e74\u4ee5\u4e0a\u306e\u5b9f\u7e3e\u3001\u30ce\u30a6\u30cf\u30a6\u3092\u5229\u7528\u3057\u3001\u52b9\u7387\u5316\u3068\u54c1\u8cea\u5411\u4e0a\u304c\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u65b0\u898f\u7acb\u3061\u4e0a\u3052\u3082\u30b9\u30e0\u30fc\u30ba\u306b\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">\u30d9\u30c6\u30e9\u30f3\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u308b\u5b89\u5b9a\u3057\u305f\u54c1\u8cea<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u81ea\u793e\u56de\u7b54\u738799%\u3092\u8d85\u3048\u308b\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u9ad8\u5ea6\u306a\u5c02\u9580\u6027\u306e\u9ad8\u3044\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u904b\u55b6\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">\u696d\u52d9\u91cf\u306b\u5fdc\u3058\u305f\u67d4\u8edf\u306a\u904b\u55b6\u4f53\u5236<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u7e41\u5fd9\u671f\u3084\u9591\u6563\u671f\u306b\u5fdc\u3058\u305f\u904b\u7528\u4f53\u5236\u3092\u69cb\u7bc9\u3057\u30b3\u30b9\u30c8\u52b9\u679c\u306e\u9ad8\u3044\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">\u4ed8\u52a0\u4fa1\u5024\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u6848\u5185\u3084\u5224\u65ad\u9818\u57df\u3092\u62e1\u5927\u3057\u30ef\u30f3\u30b9\u30c8\u30c3\u30d7\u3067\u5e45\u5e83\u3044\u5bfe\u5fdc\u3092\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u30bb\u30f3\u30bf\u30fc\u306e\u304a\u5f79\u7acb\u3061\u4fa1\u5024\u3092\u9ad8\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">BCP\u5bfe\u7b56\u306b\u3088\u308b\u5b89\u5fc3\u904b\u55b6<\/div>\n<div class=\"box 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href=\"https:\/\/ntn-bpo.jp\/column\/customer-support\/customer_support_outsourcing\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":4214,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[14,26,13],"class_list":["post-6773","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-support","tag-14","tag-26","tag-13"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6773","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=6773"}],"version-history":[{"count":2,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6773\/revisions"}],"predecessor-version":[{"id":6775,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6773\/revisions\/6775"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/4214"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=6773"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=6773"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=6773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}