{"id":6753,"date":"2025-07-31T15:50:22","date_gmt":"2025-07-31T06:50:22","guid":{"rendered":"https:\/\/ntn-bpo.jp\/column\/?p=6753"},"modified":"2025-07-31T19:21:46","modified_gmt":"2025-07-31T10:21:46","slug":"customer_support_business_efficiency","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/customer-support\/customer_support_business_efficiency\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u696d\u52d9\u52b9\u7387\u5316\u3068\u306f\uff1f\u8ab2\u984c\u3084\u89e3\u6c7a\u65b9\u6cd5\u3092\u89e3\u8aac"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00030_1.jpg\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u52b9\u7387\u5316\u3059\u308b\u65b9\u6cd5\u3068\u306f\uff1f\u8ab2\u984c\u304b\u3089\u89e3\u6c7a\u65b9\u6cd5\u307e\u3067\u89e3\u8aac\" width=\"728\" \/><br 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id=\"rtoc-3\" 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id=\"rtoc-5\" >\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u696d\u52d9\u306b\u304a\u3051\u308b\u8ab2\u984c\u3068\u306f<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5367\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00030_2.jpg\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u696d\u52d9\u306e\u8ab2\u984c\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00030_2.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00030_2-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00030_2-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u3053\u3061\u3089\u3067\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u696d\u52d9\u306b\u304a\u3051\u308b\u8ab2\u984c\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-6\" 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id=\"rtoc-7\" 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id=\"rtoc-8\" >\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u52b9\u7387\u5316\u30fb\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u5177\u4f53\u7684\u306a\u65b9\u6cd5<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5368\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00030_3.jpg\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00030_3.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00030_3-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00030_3-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u4e0b\u8a18\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u52b9\u7387\u5316\u30fb\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u5177\u4f53\u7684\u306a\u65b9\u6cd5\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-9\" >\u696d\u52d9\u306e\u898b\u3048\u308b\u5316<\/h3>\n<p>\u696d\u52d9\u52b9\u7387\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u3069\u306e\u4f5c\u696d\u306b\u3069\u306e\u7a0b\u5ea6\u306e\u6642\u9593\u3084\u52b4\u529b\u304c\u304b\u304b\u3063\u3066\u3044\u308b\u306e\u304b\u3092\u7406\u89e3\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u591a\u304f\u306e\u30ea\u30bd\u30fc\u30b9\u3092\u5272\u3044\u3066\u3044\u308b\u696d\u52d9\u304c\u898b\u3064\u304b\u308c\u3070\u3001\u305d\u306e\u696d\u52d9\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u65b9\u6cd5\u3082\u898b\u3064\u3051\u3084\u3059\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/strong><\/p>\n<h3 id=\"rtoc-10\" 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href=\"https:\/\/ntn-bpo.jp\/column\/customer-support\/reason_outsourcing\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306f\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3059\u3079\u304d\uff1f\u5916\u6ce8\u3059\u308b\u7406\u7531\u3092\u89e3\u8aac<\/a><\/p>\n<h2 id=\"rtoc-12\" 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class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/bpotag\/\">BPO<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%a2%e3%82%a6%e3%83%88%e3%82%bd%e3%83%bc%e3%82%b7%e3%83%b3%e3%82%b0\/\">\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%9d%e3%83%bc%e3%83%88\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3068\u306f\u3001\u304a\u5ba2\u69d8\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3066\u8fd4\u7b54\u3092\u3059\u308b\u90e8\u9580\u3084\u90e8\u7f72\u3092\u6307\u3057\u307e\u3059\u3002 \u300c\u304a\u5ba2\u69d8\u7a93\u53e3\u300d\u3084\u300c\u30b5\u30dd\u30fc\u30c8\u30bb\u30f3\u30bf\u30fc\u300d\u3068\u547c\u3070\u308c\u308b\u3053\u3068\u304c\u3042\u308a\u3001\u81ea\u793e\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u306b\u95a2\u3059\u308b\u7591\u554f\u3092\u89e3\u6c7a\u3059\u308b\u3053\u3068\u304c\u76ee\u7684\u3067\u2026<span class=\"read-more\"><a href=\"https:\/\/ntn-bpo.jp\/column\/customer-support\/customer_support_business_efficiency\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":5366,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[35,14,26],"class_list":["post-6753","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-support","tag-bpotag","tag-14","tag-26"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6753","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=6753"}],"version-history":[{"count":3,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6753\/revisions"}],"predecessor-version":[{"id":6804,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6753\/revisions\/6804"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/5366"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=6753"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=6753"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=6753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}