{"id":6748,"date":"2025-07-31T15:39:52","date_gmt":"2025-07-31T06:39:52","guid":{"rendered":"https:\/\/ntn-bpo.jp\/column\/?p=6748"},"modified":"2025-07-31T19:04:27","modified_gmt":"2025-07-31T10:04:27","slug":"response_quality","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/inbound\/response_quality\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u300c\u5fdc\u5bfe\u54c1\u8cea\u300d\u306e\u5411\u4e0a\u3084\u73fe\u5834\u306e\u52b9\u7387\u5316\u306b\u3064\u3044\u3066\u89e3\u8aac"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/24846772_m.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u300c\u5fdc\u5bfe\u54c1\u8cea\u300d\u3092\u9ad8\u3081\u308b\u305f\u3081\u306b\u306f\u73fe\u5834\u306e\u52b9\u7387\u7684\u306a\u6539\u5584\u304c\u91cd\u8981\" width=\"728\" \/><\/p>\n<p>\u4f01\u696d\u306e\u6210\u9577\u306b\u6b20\u304b\u305b\u306a\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u5f71\u97ff\u3059\u308b\u696d\u52d9\u306e1\u3064\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u3059\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u91cd\u8981\u306a\u73fe\u5834\u306e\u52b9\u7387\u5316\u3084\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u65bd\u7b56\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<style>\n\/* container *\/<br \/>.wrapperdonew{<br \/>width:100%;<br \/>background-color: #f0f8ff;<br \/>margin:5px auto;<br \/>}<br \/>.wrapperdonew .container{<br \/>\/* max-width:1000px; *\/<br \/>width:100%;<br \/>margin:0px auto;<br \/>padding:5px 0px;<br \/>}<br \/>\/* content *\/<br \/>@media (min-width: 992px) {<br \/>.wrapperdonew .container .content {<br \/>display: flex;<br \/>justify-content: center;<br \/>\/*<br \/>align-items: center;<\/p>\n<p>*\/<br \/>}<br \/>}<br \/>.wrapperdonew .content-item {<br \/>width:100%;<br \/>}<br \/>@media (min-width: 992px)<br \/>{<br \/>    .wrapperdonew .content-itemimg {<br \/>    width:30%;<br \/>    }<br \/>    .wrapperdonew .content-item {<br \/>    width:70%;<br \/>    }<br \/>}<br \/>.wrapperdonew .image{<br \/>display:block;<br \/>max-width:80%;<br \/>margin:0px auto;<br \/>padding:1px;<br \/>font-size: 12px;<br \/>}<br \/>.wrapperdonew .text{<br \/>padding:5px;<br \/>}<br \/>.wrapperdonew .text .heading{<br \/>margin:20px 0px 15px 0px;<br \/>font-size: 18px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.wrapperdonew .text p{<br \/>margin:5px 5px 10px 5px;<br \/>font-size: 14px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.dounewh2{<br \/>position: relative;<br \/>padding: 0.5em;<br \/>background: #a6d3c8;<br \/>color: white;<br \/>}<br \/>.dounewh2::before {<br \/>  position: absolute;<br \/>  content: '';<br \/>  top: 100%;<br \/>  left: 0;<br \/>  border: none;<br \/>  border-bottom: solid 15px transparent;<br \/>  border-right: solid 20px rgb(149, 158, 155);<br \/>}<\/p>\n<p>a.dlbtn{<br \/>    display: inline-block;<br \/>    width: 160px;<br \/>    margin: 0 0 0 0;<br \/>    background-color: #ec3a2c;<br \/>    border-radius: 8px;<br \/>    color: #fff;<br \/>    font-weight: bold;<br \/>    font-size: 16px;<br \/>    text-align: center;<br \/>    position: relative;<br \/>    height: 48px;<br \/>    line-height: 48px;<br \/>    padding: 0;<br \/>    box-shadow: none !important;<br \/>    border: none;<br \/>}<br \/>a.dlbtn:hover {<br \/>opacity: 0.8;<br \/>}<\/p>\n<p><P><\/p>\n<\/style>\n\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<h2 id=\"rtoc-1\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u300c\u5fdc\u5bfe\u54c1\u8cea\u300d\u306f\u73fe\u5834\u306e\u52b9\u7387\u5316\u304c\u91cd\u8981\uff1f<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u73fe\u5834\u306e\u52b9\u7387\u5316\u306f\u3001\u300c\u5fdc\u7b54\u54c1\u8cea\u300d\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u91cd\u8981\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u7387\u5316\u306e\u8a73\u7d30\u3084\u57fa\u6e96\u3001\u975e\u52b9\u7387\u306b\u306a\u308b\u539f\u56e0\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<h3 id=\"rtoc-2\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u300c\u52b9\u7387\u5316\u300d\u3068\u306f\uff1f<\/h3>\n<p>\u554f\u3044\u5408\u308f\u305b\u306e\u5fdc\u7b54\u7387\u3092\u4e0a\u3052\u308b\u305f\u3081\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u7387\u5316\u304c\u5fc5\u8981\u3067\u3059\u3002\u52b9\u7387\u5316\u3059\u308b\u5185\u5bb9\u306f\u3001\u5fdc\u5bfe\u696d\u52d9\u3068\u5f8c\u51e6\u7406\u306e2\u3064\u3067\u3059\u3002\u554f\u3044\u5408\u308f\u305b\u3066\u304d\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u62b1\u3048\u308b\u554f\u984c\u3092\u65e9\u304f\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u3001\u696d\u52d9\u30d5\u30ed\u30fc\u3092\u4f5c\u6210\u3057\u3066\u554f\u984c\u89e3\u6c7a\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u8996\u899a\u5316\u3057\u305f\u308a\u3001\u4f53\u7cfb\u5316\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u3067\u52b9\u7387\u5316\u3092\u56f3\u308a\u307e\u3059\u3002\u554f\u3044\u5408\u308f\u305b\u306b\u5fdc\u5bfe\u3057\u305f\u5f8c\u306f\u3001\u5fdc\u5bfe\u5185\u5bb9\u306e\u8a18\u9332\u3084\u95a2\u9023\u90e8\u7f72\u3078\u306e\u7533\u3057\u9001\u308a\u306a\u3069\u306e\u5f8c\u51e6\u7406\u304c\u3042\u308a\u307e\u3059\u3002\u5f8c\u51e6\u7406\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u305f\u3081\u306b\u3082\u3001\u52b9\u7387\u5316\u304c\u5fc5\u8981\u3067\u3059\u3002\u5fdc\u5bfe\u696d\u52d9\u3068\u5f8c\u51e6\u7406\u3092\u52b9\u7387\u5316\u3057\u3001\u6240\u8981\u6642\u9593\u3092\u77ed\u7e2e\u3067\u304d\u308c\u3070\u3001\u3088\u308a\u591a\u304f\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5fdc\u5bfe\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-3\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u7387\u5316\u3092\u56f3\u308b\u57fa\u6e96<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u7387\u5316\u3092\u56f3\u308b\u57fa\u6e96\u3068\u306a\u308b\u306e\u304c\u3001\u300c\u5fdc\u7b54\u7387\u300d\u3068\u300c\u7a3c\u50cd\u7387\u300d\u306e\u30d0\u30e9\u30f3\u30b9\u3067\u3059\u3002\u5fdc\u7b54\u7387\u306f\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5fdc\u3048\u3089\u308c\u305f\u5272\u5408\u306a\u306e\u3067100\uff05\u3092\u76ee\u6307\u3057\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u306b\u5bfe\u3057\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4eba\u6570\u304c\u591a\u904e\u304e\u308b\u3088\u3046\u3067\u306f\u3001\u5fdc\u7b54\u7387\u304c\u9ad8\u304f\u3066\u3082\u52b9\u7387\u5316\u304c\u56f3\u308c\u305f\u3068\u306f\u3044\u3048\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u7a3c\u50cd\u7387\u3082\u8003\u616e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u7a3c\u50cd\u7387\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u52e4\u52d9\u6642\u9593\u306b\u5bfe\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u95a2\u308f\u308b\u696d\u52d9\u306b\u8cbb\u3084\u3057\u305f\u6642\u9593\u306e\u5272\u5408\u3067\u3059\u3002\u7a3c\u50cd\u7387\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u306b\u5fdc\u3058\u305f\u6642\u9593\u3084\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306e\u8a18\u9332\u3084\u95a2\u9023\u90e8\u7f72\u3078\u306e\u7533\u3057\u9001\u308a\u306a\u3069\u306e\u5f8c\u51e6\u7406\u306b\u304b\u304b\u3063\u305f\u6642\u9593\u3092\u52e4\u52d9\u6642\u9593\u3067\u5272\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u4ef6\u6570\u306b\u5bfe\u3057\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4eba\u6570\u304c\u591a\u3059\u304e\u308b\u5834\u5408\u306f\u554f\u3044\u5408\u308f\u305b\u696d\u52d9\u306b\u643a\u308f\u3063\u3066\u3044\u306a\u3044\u6642\u9593\u304c\u591a\u304f\u306a\u308a\u3001\u7a3c\u50cd\u7387\u306f\u4e0b\u304c\u308a\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u7387\u5316\u3092\u56f3\u308b\u969b\u306b\u306f\u300c\u5fdc\u7b54\u7387\u300d\u3068\u300c\u7a3c\u50cd\u7387\u300d\u3092\u57fa\u6e96\u306b\u3057\u3066\u3001\u4e21\u65b9\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u8003\u616e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<h3 id=\"rtoc-4\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u975e\u52b9\u7387\u306b\u306a\u308b\u539f\u56e0\u306f\uff1f<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u975e\u52b9\u7387\u306b\u306a\u308b\u539f\u56e0\u306f2\u3064\u3042\u308a\u30011\u3064\u306f\u554f\u3044\u5408\u308f\u305b\u624b\u6bb5\u306e\u591a\u69d8\u5316\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306f\u3001\u96fb\u8a71\u3092\u306f\u3058\u3081\u3001\u30e1\u30fc\u30eb\u3084\u30c1\u30e3\u30c3\u30c8\u3001SNS\u306a\u3069\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u696d\u52d9\u306f\u8907\u96d1\u5316\u3057\u8ca0\u62c5\u304c\u5927\u304d\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u696d\u52d9\u306e\u8907\u96d1\u5316\u3068\u8ca0\u62c5\u5897\u52a0\u304c\u3001\u52b9\u7387\u3092\u4e0b\u3052\u308b\u539f\u56e0\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3082\u30461\u3064\u306e\u539f\u56e0\u306f\u3001\u696d\u52d9\u306e\u5206\u62c5\u5316\u304c\u56f3\u308c\u3066\u3044\u306a\u3044\u3053\u3068\u3067\u3059\u3002\u591a\u69d8\u5316\u3057\u305f\u554f\u3044\u5408\u308f\u305b\u624b\u6bb5\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306b\u3001\u696d\u52d9\u3092\u9069\u5207\u306b\u5206\u62c5\u5316\u3057\u3066\u3044\u308c\u3070\u554f\u984c\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u96fb\u8a71\u3068\u30e1\u30fc\u30eb\u306e\u554f\u3044\u5408\u308f\u305b\u6bd4\u7387\u304c4\u5bfe1\u3067\u3042\u308c\u3070\u3001\u914d\u7f6e\u3059\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4eba\u6570\u3092\u540c\u30584\u5bfe1\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u9069\u5207\u306b\u5206\u62c5\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001\u7279\u5b9a\u306e\u696d\u52d9\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4eba\u6570\u304c\u96c6\u4e2d\u3057\u3066\u3044\u305f\u308a\u3001\u9006\u306b\u4eba\u6570\u304c\u8db3\u308a\u3066\u3044\u306a\u304b\u3063\u305f\u308a\u3059\u308b\u306e\u3067\u3001\u696d\u52d9\u304c\u6ede\u308a\u307e\u3059\u3002\u554f\u3044\u5408\u308f\u305b\u624b\u6bb5\u306e\u591a\u69d8\u5316\u3068\u9069\u5207\u306b\u696d\u52d9\u3092\u5206\u62c5\u5316\u3067\u304d\u3066\u3044\u306a\u3044\u3053\u3068\u3001\u3053\u306e2\u3064\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u975e\u52b9\u7387\u306b\u306a\u308b\u539f\u56e0\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4>\u30ea\u30b9\u30af\u3092\u56de\u907f\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b<\/h4>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306f\u6bce\u65e5\u3055\u307e\u3056\u307e\u306a\u82e6\u60c5\u3084\u8981\u671b\u304c\u96c6\u307e\u308a\u307e\u3059\u3002\u305d\u306e\u591a\u304f\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u306b\u3088\u3063\u3066\u89e3\u6c7a\u3067\u304d\u308b\u5185\u5bb9\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u304c\u4f4e\u3051\u308c\u3070\u3001\u554f\u984c\u3092\u3046\u307e\u304f\u89e3\u6c7a\u3067\u304d\u306a\u3044\u30b1\u30fc\u30b9\u304c\u5897\u3048\u307e\u3059\u3002\u305d\u308c\u3069\u3053\u308d\u304b\u3001\u300c\u77e5\u8b58\u4e0d\u8db3\u300d\u300c\u6c17\u9063\u3044\u4e0d\u8db3\u300d\u300c\u4e0d\u9069\u5207\u306a\u30de\u30ca\u30fc\u300d\u306a\u3069\u304c\u539f\u56e0\u3068\u306a\u3063\u3066\u3001\u82e6\u60c5\u3084\u8981\u671b\u304c\u5927\u554f\u984c\u3068\u306a\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002\u82e6\u60c5\u304c\u5831\u9053\u3067\u5927\u304d\u304f\u53d6\u308a\u4e0a\u3052\u3089\u308c\u305f\u308a\u3001\u307e\u3057\u3066\u3084\u8a34\u8a1f\u554f\u984c\u306b\u3067\u3082\u306a\u308c\u3070\u3001\u4f01\u696d\u30a4\u30e1\u30fc\u30b8\u306e\u4f4e\u4e0b\u306f\u907f\u3051\u3089\u308c\u307e\u305b\u3093\u3002<br \/>\n\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u304f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u304c\u5411\u4e0a\u3059\u308c\u3070\u3001\u82e6\u60c5\u3084\u8981\u671b\u306b\u7aef\u3092\u767a\u3057\u305f\u30ea\u30b9\u30af\u3092\u56de\u907f\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u306f\u3001\u4f01\u696d\u30ea\u30b9\u30af\u306e\u4f4e\u4e0b\u306b\u52b9\u679c\u304c\u3042\u308b\u3068\u3044\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h4>\u4f01\u696d\u30a4\u30e1\u30fc\u30b8\u3092\u30a2\u30c3\u30d7\u3055\u305b\u308b<\/h4>\n<p>\u4f01\u696d\u306b\u3068\u3063\u3066\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u5358\u306a\u308b\u7a93\u53e3\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u81ea\u5206\u305f\u3061\u306e\u58f0\u3092\u9867\u5ba2\u306b\u76f4\u63a5\u4f1d\u3048\u3089\u308c\u308b\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u5834\u3068\u3057\u3066\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3063\u3066\u3044\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u3092\u5411\u4e0a\u3055\u305b\u3001\u9867\u5ba2\u3068\u6e80\u8db3\u3067\u304d\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u53d6\u308c\u308b\u3088\u3046\u306b\u306a\u308c\u3070\u3001\u597d\u610f\u7684\u3067\u601d\u3044\u3084\u308a\u304c\u3042\u308b\u4f01\u696d\u3060\u3068\u611f\u3058\u3066\u3082\u3089\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u3046\u306a\u308c\u3070\u3001\u4f01\u696d\u30a4\u30e1\u30fc\u30b8\u306e\u30a2\u30c3\u30d7\u306b\u3082\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h4>\u696d\u52d9\u6539\u5584\u3084\u696d\u52d9\u52b9\u7387\u5316\u306e\u30d2\u30f3\u30c8\u304c\u5f97\u3089\u308c\u308b<\/h4>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5c4a\u3051\u3089\u308c\u308b\u4e0d\u6e80\u3084\u610f\u898b\u306b\u306f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u6848\u3084\u52b9\u7387\u5316\u306e\u30d2\u30f3\u30c8\u304c\u591a\u304f\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u3002\u5fdc\u5bfe\u54c1\u8cea\u304c\u9ad8\u3051\u308c\u3070\u3001\u9867\u5ba2\u304b\u3089\u5341\u5206\u306b\u610f\u898b\u3092\u805e\u304d\u51fa\u3057\u3066\u3001\u4eca\u5f8c\u306e\u4f01\u696d\u6d3b\u52d5\u306b\u5f79\u7acb\u3066\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u5fdc\u5bfe\u54c1\u8cea\u304c\u5411\u4e0a\u3059\u308c\u3070\u3001\u5fdc\u7b54\u901f\u5ea6\u306e\u30a2\u30c3\u30d7\u3001\u9069\u5207\u306a\u63d0\u6848\u3084\u56de\u7b54\u306e\u63d0\u793a\u304c\u671f\u5f85\u3067\u304d\u308b\u305f\u3081\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u81ea\u4f53\u304c\u52b9\u7387\u5316\u3057\u307e\u3059\u3002<\/p>\n<h2 id=\"rtoc-5\" >\u5fdc\u5bfe\u54c1\u8cea\u5411\u4e0a\u3067\u9867\u5ba2\u6e80\u8db3\u5ea6\u3082\u4e0a\u304c\u308b<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4505\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/support-g59b5fbb50_1920-1024x682.jpg\" alt=\"\u5fdc\u5bfe\u54c1\u8cea\u5411\u4e0a\u3067\u9867\u5ba2\u6e80\u8db3\u5ea6\u3082\u4e0a\u304c\u308b\" width=\"600\" height=\"400\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/support-g59b5fbb50_1920-1024x682.jpg 1024w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/support-g59b5fbb50_1920-300x200.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/support-g59b5fbb50_1920-768x512.jpg 768w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/support-g59b5fbb50_1920-1536x1023.jpg 1536w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/support-g59b5fbb50_1920-240x160.jpg 240w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/support-g59b5fbb50_1920-90x60.jpg 90w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/support-g59b5fbb50_1920-660x440.jpg 660w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/support-g59b5fbb50_1920.jpg 1920w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u304c\u9ad8\u3051\u308c\u3070\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3082\u4e0a\u304c\u308a\u3001\u4f01\u696d\u306e\u6210\u9577\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u9ad8\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u7279\u5fb4\u306f\u3001\u4ee5\u4e0b\u306e3\u3064\u3067\u3059\u3002<\/p>\n<h3 id=\"rtoc-6\" >\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u9ad8\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u7279\u5fb4\u306f\uff1f<\/h3>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u9ad8\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u7279\u5fb4\u306f\u300c\u3064\u306a\u304c\u308a\u3084\u3059\u3055\u300d\u3068\u300c\u81ea\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u306b\u95a2\u3059\u308b\u8c4a\u5bcc\u306a\u77e5\u8b58\u300d\u3001\u300c\u8aac\u660e\u306e\u308f\u304b\u308a\u3084\u3059\u3055\u300d\u306e3\u3064\u3067\u3059\u3002\u307e\u305a\u306f\u30e6\u30fc\u30b6\u30fc\u304c\u554f\u3044\u5408\u308f\u305b\u305f\u969b\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u3001\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u524d\u63d0\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u53d6\u308a\u6271\u3046\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u306b\u95a2\u3059\u308b\u6df1\u3044\u77e5\u8b58\u304c\u5fc5\u8981\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u8cea\u554f\u306b\u7b54\u3048\u3089\u308c\u306a\u304b\u3063\u305f\u308a\u3001\u56de\u7b54\u306b\u9593\u9055\u3044\u304c\u3042\u3063\u305f\u308a\u3059\u308b\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306f\u4e0a\u304c\u308a\u307e\u305b\u3093\u3002\u307e\u305f\u3001\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u306b\u95a2\u3059\u308b\u77e5\u8b58\u304c\u3042\u3063\u3066\u3082\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u5408\u308f\u305b\u3066\u5206\u304b\u308a\u3084\u3059\u304f\u8aac\u660e\u3059\u308b\u6280\u8853\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u77e5\u8b58\u304c\u6b63\u3057\u304f\u3066\u3082\u5c02\u9580\u7528\u8a9e\u304c\u591a\u3051\u308c\u3070\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u7406\u89e3\u3057\u3065\u3089\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002\u30e6\u30fc\u30b6\u30fc\u304c\u7406\u89e3\u3067\u304d\u308b\u8a00\u8449\u3092\u9078\u3073\u3001\u5206\u304b\u308a\u3084\u3059\u3044\u3088\u3046\u306b\u9806\u5e8f\u7acb\u3066\u3066\u8aac\u660e\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u9ad8\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u3053\u306e3\u3064\u306e\u7279\u5fb4\u3092\u517c\u306d\u5099\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-7\" >\u5bfe\u5fdc\u307e\u3067\u304c\u30b9\u30e0\u30fc\u30ba<\/h3>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u9ad8\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u4fdd\u7559\u306a\u3069\u306e\u5f85\u3061\u6642\u9593\u304c\u77ed\u304b\u3063\u305f\u308a\u3001\u305f\u3089\u3044\u56de\u3057\u306b\u3055\u308c\u305a\u3001\u6700\u521d\u304b\u3089\u6700\u5f8c\u307e\u30671\u4eba\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5bfe\u5fdc\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n\u307e\u305f\u3001\u62c5\u5f53\u8005\u304c\u5909\u308f\u3089\u306a\u3044\u5834\u5408\u306b\u3082\u4fdd\u7559\u304c\u9577\u3044\u3068\u30cd\u30ac\u30c6\u30a3\u30d6\u306b\u6349\u3048\u3089\u308c\u308b\u3053\u3068\u304c\u591a\u3044\u305f\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u9ad8\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u4fdd\u7559\u6642\u9593\u306f\u77ed\u3044\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<br \/>\n\u3064\u307e\u308a\u300c\u5bfe\u5fdc\u306e\u30b9\u30e0\u30fc\u30ba\u3055\u300d\u306b\u79c0\u3067\u3066\u3044\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-8\" >\u5206\u304b\u308a\u3084\u3059\u304f\u7684\u78ba\u306a\u5bfe\u5fdc\u304c\u3067\u304d\u308b<\/h3>\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8aac\u660e\u304c\u7c21\u6f54\u3067\u56de\u308a\u304f\u3069\u304f\u306a\u304f\u3001\u8cea\u554f\u306b\u5bfe\u3057\u3066\u306e\u8fd4\u7b54\u304c\u5b89\u5b9a\u3057\u3066\u3044\u308b\u70b9\u306b\u3064\u3044\u3066\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u9ad8\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u7279\u5fb4\u3067\u3059\u3002<br \/>\n\u9867\u5ba2\u5074\u306e\u89b3\u70b9\u3067\u8003\u3048\u307e\u3059\u3068\u3001\u300c\u96fb\u8a71\u3092\u3059\u308b\u3053\u3068\u300d\u305d\u306e\u3082\u306e\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u300e\u306a\u306b\u304b\u89e3\u6c7a\u3057\u305f\u3044\u30fb\u60a9\u307f\u304c\u3042\u308b\u304b\u3089\u96fb\u8a71\u3057\u3066\u3044\u308b\u300f\u3053\u3068\u304c\u307b\u3068\u3093\u3069\u3067\u3059\u3002<br \/>\n\u305d\u306e\u305f\u3081\u554f\u984c\u89e3\u6c7a\u306e\u305f\u3081\u306e\u5bfe\u5fdc\u304c\u7684\u78ba\u3067\u3042\u308c\u3070\u3042\u308b\u307b\u3069\u3001\u6e80\u8db3\u5ea6\u306f\u9ad8\u304f\u306a\u308b\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-9\" >\u30cb\u30fc\u30ba\u3092\u304f\u307f\u53d6\u3063\u305f\u5bfe\u5fdc\u304c\u3067\u304d\u308b<\/h3>\n<p>\u57fa\u672c\u7684\u306b\u306f\u9867\u5ba2\u304b\u3089\u3057\u3066\u307b\u3057\u3044\u3053\u3068\u3092\u4f1d\u3048\u3001\u305d\u308c\u306b\u5bfe\u3057\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5bfe\u5fdc\u3059\u308b\u5f62\u306b\u306a\u308b\u3053\u3068\u304c\u307b\u3068\u3093\u3069\u3067\u3059\u304c\u3001\u96fb\u8a71\u3067\u300c\u3057\u3066\u307b\u3057\u3044\u5bfe\u5fdc\u300d\u3092\u4f1d\u3048\u3089\u308c\u305f\u6642\u306b\u306f\u305d\u306e\u5148\u306e\u30cb\u30fc\u30ba\u307e\u3067\u8003\u616e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u9867\u5ba2\u304b\u3089\u300c\u6ce8\u6587\u5546\u54c1\u306e\u7d0d\u671f\u304c\u77e5\u308a\u305f\u3044\u300d\u3068\u3044\u3046\u96fb\u8a71\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5165\u96fb\u304c\u3042\u3063\u305f\u3068\u3057\u307e\u3059\u3002<br \/>\n\u305d\u306e\u969b\u306b\u306f\u3001\u7d0d\u671f\u3092\u8abf\u3079\u3066\u56de\u7b54\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u300c\u305d\u306e\u5148\u300d\u307e\u3067\u8003\u616e\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<br \/>\n\u9867\u5ba2\u304c\u6700\u7d42\u7684\u306b\u3069\u306e\u3088\u3046\u306a\u554f\u984c\u3092\u89e3\u6c7a\u3057\u3088\u3046\u3068\u3057\u3066\u96fb\u8a71\u3092\u304b\u3051\u3066\u3044\u308b\u304b\u307e\u3067\u8003\u3048\u3001\u305d\u308c\u306b\u5408\u3063\u305f\u63d0\u6848\u307e\u3067\u3067\u304d\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u306f\u3001\u5fc5\u7136\u7684\u306b\u9ad8\u304f\u306a\u308b\u3068\u3044\u3048\u307e\u3059\u3002<\/p>\n<h2 id=\"rtoc-10\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u62b1\u3048\u308b\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u306f\uff1f<\/h2>\n<p>\u300c\u5fdc\u7b54\u7387\u306e\u5411\u4e0a\u300d\u3068\u300c\u96e2\u8077\u7387\u306e\u4f4e\u4e0b\u300d\u3001\u300c\u5fdc\u5bfe\u54c1\u8cea\u306e\u5747\u4e00\u5316\u300d\u3001\u300c\u5f8c\u51e6\u7406\u306b\u304b\u304b\u308b\u6642\u9593\u306e\u77ed\u7e2e\u300d\u306e4\u3064\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u62b1\u3048\u308b\u8ab2\u984c\u3067\u3059\u3002\u305d\u308c\u305e\u308c\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u6709\u52b9\u306a\u65bd\u7b56\u3092\u3001\u4ee5\u4e0b\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-11\" >\u3010\u696d\u52d9\u6539\u5584\u8ab2\u984c\u3011\u5fdc\u7b54\u7387\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u8ab2\u984c\u306e\u7d5e\u308a\u51fa\u3057<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u7b54\u7387\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u65bd\u7b56\u306f\u300c\u914d\u7f6e\u306e\u898b\u76f4\u3057\u300d\u3068\u300cFAQ\u306e\u5145\u5b9f\u300d\u306e2\u3064\u3067\u3059\u3002<\/p>\n<h4>\u3010\u65bd\u7b561\u3011\u4eba\u54e1\u914d\u7f6e\u3084\u30b7\u30d5\u30c8\u3092\u898b\u76f4\u3059<\/h4>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u306b\u914d\u7f6e\u3059\u308b\u4eba\u54e1\u306e\u4eba\u6570\u306f\u3082\u3061\u308d\u3093\u3001\u9069\u6750\u9069\u6240\u306e\u4eba\u6750\u914d\u7f6e\u304c\u3067\u304d\u3066\u3044\u308b\u304b\u3092\u898b\u76f4\u3057\u307e\u3057\u3087\u3046\u3002\u96fb\u8a71\u5fdc\u7b54\u306b\u306f\u53e3\u982d\u3067\u306e\u5fdc\u7b54\u304c\u5f97\u610f\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u3001\u30e1\u30fc\u30eb\u3084\u30c1\u30e3\u30c3\u30c8\u306e\u5fdc\u5bfe\u306b\u306f\u30ad\u30fc\u30dc\u30fc\u30c9\u306e\u6253\u3061\u8fbc\u307f\u901f\u5ea6\u304c\u901f\u3044\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u914d\u7f6e\u3059\u308b\u3053\u3068\u3067\u3001\u4eba\u6750\u304c\u6301\u3064\u80fd\u529b\u3092\u52b9\u7387\u7684\u306b\u767a\u63ee\u3067\u304d\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u304c\u52b9\u7387\u5316\u3055\u308c\u308b\u3053\u3068\u3067\u3001\u5fdc\u7b54\u7387\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u6642\u9593\u5e2f\u3084\u66dc\u65e5\u306b\u3088\u3063\u3066\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u4e0d\u8db3\u3059\u308b\u3088\u3046\u3067\u3042\u308c\u3070\u3001\u30b7\u30d5\u30c8\u306e\u898b\u76f4\u3057\u3082\u5fc5\u8981\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h4>\u3010\u65bd\u7b562\u3011FAQ\u3092\u5145\u5b9f\u3055\u305b\u308b<\/h4>\n<p>\u7c21\u5358\u3001\u304b\u3064\u983b\u5ea6\u306e\u9ad8\u3044\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u95a2\u3057\u3066\u306f\u3001\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u4e0a\u306b\u8cea\u554f\u3068\u56de\u7b54\u3092\u307e\u3068\u3081\u305fFAQ(Frequently Asked Questions)\u3092\u63b2\u8f09\u3057\u307e\u3057\u3087\u3046\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u554f\u3044\u5408\u308f\u305b\u308b\u524d\u306b\u30e6\u30fc\u30b6\u30fc\u81ea\u8eab\u3067\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5229\u7528\u7387\u3092\u4e0b\u3052\u3089\u308c\u307e\u3059\u3002\u305d\u306e\u5206\u3001FAQ\u3067\u89e3\u6c7a\u3067\u304d\u306a\u304b\u3063\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u5fdc\u5bfe\u3059\u308b\u6642\u9593\u3092\u78ba\u4fdd\u3067\u304d\u308b\u305f\u3081\u3001\u5fdc\u7b54\u7387\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-12\" >\u3010\u696d\u52d9\u6539\u5584\u8ab2\u984c\u3011\u8077\u5834\u74b0\u5883\u306e\u6539\u5584\u3067\u96e2\u8077\u7387\u3092\u4e0b\u3052\u308b<\/h3>\n<p>\u554f\u3044\u5408\u308f\u305b\u308b\u624b\u6bb5\u304c\u591a\u69d8\u5316\u3057\u305f\u3053\u3068\u3067\u8ca0\u62c5\u304c\u5897\u3048\u3001\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u53b3\u3057\u3044\u610f\u898b\u3092\u6d74\u3073\u305b\u3089\u308c\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3001\u96e2\u8077\u7387\u304c\u9ad8\u3044\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002\u96e2\u8077\u7387\u3092\u4e0b\u3052\u308b\u305f\u3081\u306e\u65bd\u7b56\u306f\u3001\u4ee5\u4e0b\u306e2\u3064\u3067\u3059\u3002<\/p>\n<h4>\u3010\u65bd\u7b561\u3011\u9762\u8ac7\u3084\u5831\u916cUP\u3067\u30b1\u30a2\u3092\u3059\u308b<\/h4>\n<p>\u554f\u3044\u5408\u308f\u305b\u3066\u304d\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u4e0d\u5feb\u611f\u3092\u4e0e\u3048\u305a\u3001\u5206\u304b\u308a\u3084\u3059\u304f\u8aac\u660e\u3059\u308b\u305f\u3081\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u795e\u7d4c\u3092\u4f7f\u3044\u307e\u3059\u3002\u305d\u308c\u3067\u3082\u6642\u306b\u306f\u3001\u53b3\u3057\u3044\u610f\u898b\u3092\u53d7\u3051\u6b62\u3081\u306a\u3051\u308c\u3070\u306a\u3089\u305a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u7cbe\u795e\u7684\u306a\u8ca0\u62c5\u306f\u5927\u304d\u3044\u3067\u3059\u3002\u5b9a\u671f\u7684\u306b\u9762\u8ac7\u3092\u5b9f\u65bd\u3057\u3066\u4e0d\u6e80\u3084\u4e0d\u5b89\u3092\u5410\u304d\u51fa\u305b\u308b\u74b0\u5883\u3092\u6574\u3048\u308b\u3053\u3068\u304c\u3001\u7cbe\u795e\u7684\u306a\u8ca0\u62c5\u3092\u7de9\u548c\u3057\u96e2\u8077\u7387\u3092\u4e0b\u3052\u308b\u3053\u3068\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u5831\u916cUP\u3084\u8868\u5f70\u306a\u3069\u3067\u3001\u696d\u52d9\u306b\u898b\u5408\u3063\u305f\u5831\u916c\u3084\u79f0\u8cdb\u3092\u7528\u610f\u3059\u308b\u3053\u3068\u3082\u6709\u7528\u3067\u3059\u3002<\/p>\n<h4>\u3010\u65bd\u7b562\u3011\u53b3\u3057\u3044\u30ce\u30eb\u30de\u306f\u898b\u76f4\u3059<\/h4>\n<p>\u76ee\u6a19\u9054\u6210\u3084\u696d\u7e3e\u306e\u5411\u4e0a\u306e\u305f\u3081\u306b\u3001\u30ce\u30eb\u30de\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306f\u52b9\u679c\u7684\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u53b3\u3057\u904e\u304e\u308b\u30ce\u30eb\u30de\u306f\u7cbe\u795e\u7684\u306a\u8ca0\u62c5\u306b\u306a\u308a\u3001\u96e2\u8077\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u9762\u8ac7\u6642\u306b\u30ce\u30eb\u30de\u306b\u5bfe\u3059\u308b\u610f\u898b\u3082\u805e\u3044\u305f\u308a\u3001\u9054\u6210\u72b6\u6cc1\u3092\u898b\u76f4\u3057\u305f\u308a\u3057\u3066\u3001\u30ce\u30eb\u30de\u306e\u8a2d\u5b9a\u3092\u518d\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3 id=\"rtoc-13\" >\u3010\u696d\u52d9\u6539\u5584\u8ab2\u984c\u3011\u5fdc\u5bfe\u54c1\u8cea\u3092\u7d71\u4e00\u3057\u305f\u3044<\/h3>\n<p>\u5fdc\u5bfe\u54c1\u8cea\u3092\u7d71\u4e00\u3059\u308b\u305f\u3081\u306b\u6709\u7528\u306a\u65bd\u7b56\u306f\u3001\u300c\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u300d\u3068\u300c\u6559\u80b2\u3084\u7814\u4fee\u300d\u306e\u898b\u76f4\u3057\u3067\u3059\u3002\u305d\u308c\u305e\u308c\u306b\u3064\u3044\u3066\u3001\u4ee5\u4e0b\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4>\u3010\u65bd\u7b561\u3011\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u898b\u76f4\u3059<\/h4>\n<p>\u300c\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u300d\u3068\u306f\u3001\u63d0\u4f9b\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3059\u308b\u8aac\u660e\u306a\u3069\u3092\u307e\u3068\u3081\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u7528\u306e\u53f0\u672c\u3067\u3059\u3002\u8aac\u660e\u306e\u9806\u5e8f\u3084\u8a00\u8449\u9063\u3044\u304c\u8a18\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u308b\u5fdc\u5bfe\u5185\u5bb9\u306e\u9055\u3044\u304c\u5c11\u306a\u304f\u306a\u308a\u3001\u5fdc\u5bfe\u54c1\u8cea\u306e\u7d71\u4e00\u5316\u304c\u56f3\u308c\u307e\u3059\u3002\u62bc\u3055\u3048\u3066\u304a\u304f\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u3064\u306a\u304c\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u306e\u77e5\u8b58\u306e\u5171\u6709\u306b\u3082\u6709\u7528\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4>\u3010\u65bd\u7b562\u3011\u6559\u80b2\u3084\u7814\u4fee\u5185\u5bb9\u306e\u898b\u76f4\u3057<\/h4>\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u696d\u52d9\u306b\u5c31\u304f\u524d\u306b\u3001\u57fa\u672c\u7684\u306a\u77e5\u8b58\u3084\u5fdc\u5bfe\u30de\u30ca\u30fc\u3092\u5b66\u3076\u7814\u4fee\u3092\u53d7\u3051\u307e\u3059\u3002\u305d\u306e\u5185\u5bb9\u306f\u5b9a\u671f\u7684\u306b\u898b\u76f4\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u306a\u305c\u306a\u3089\u3001\u63d0\u4f9b\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u304c\u5909\u308f\u3063\u305f\u308a\u3001\u554f\u3044\u5408\u308f\u305b\u624b\u6bb5\u304c\u5897\u3048\u305f\u308a\u3059\u308b\u305f\u3081\u3001\u7814\u4fee\u5185\u5bb9\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u304c\u5fc5\u8981\u306b\u306a\u308b\u304b\u3089\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u63d0\u4f9b\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u306f\u3001\u4e3b\u529b\u304c\u5909\u308f\u3063\u305f\u308a\u3001\u30ea\u30cb\u30e5\u30fc\u30a2\u30eb\u3055\u308c\u305f\u308a\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u8aac\u660e\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u65b0\u3057\u3044\u77e5\u8b58\u3092\u8eab\u306b\u3064\u3051\u308b\u5fc5\u8981\u304c\u3042\u308b\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u4fa1\u683c\u3084\u4ed5\u69d8\u304c\u5909\u66f4\u3055\u308c\u305f\u306e\u306b\u53e4\u3044\u60c5\u5831\u3092\u30e6\u30fc\u30b6\u30fc\u306b\u4f1d\u3048\u3066\u3057\u307e\u3046\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u62b1\u3048\u308b\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u3069\u3053\u308d\u304b\u3001\u4fe1\u7528\u3092\u5931\u3063\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u96fb\u8a71\u5fdc\u5bfe\u304c\u30e1\u30a4\u30f3\u3060\u3063\u305f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3082\u3001\u30e1\u30fc\u30eb\u3084\u30c1\u30e3\u30c3\u30c8\u3001SNS\u306a\u3069\u306e\u554f\u3044\u5408\u308f\u305b\u624b\u6bb5\u3092\u53d6\u308a\u5165\u308c\u308b\u4f01\u696d\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002\u554f\u3044\u5408\u308f\u305b\u624b\u6bb5\u306e\u5909\u5316\u306b\u5bfe\u5fdc\u3057\u305f\u7814\u4fee\u304c\u5b9f\u65bd\u3067\u304d\u3066\u3044\u308b\u304b\u3092\u3001\u898b\u76f4\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-14\" >\u3010\u696d\u52d9\u6539\u5584\u8ab2\u984c\u3011\u5f8c\u51e6\u7406\u6642\u9593\u3092\u77ed\u7e2e\u3057\u305f\u3044<\/h3>\n<p>\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u7d42\u308f\u3063\u305f\u5f8c\u306b\u3001\u5fdc\u5bfe\u5185\u5bb9\u3084\u95a2\u9023\u90e8\u7f72\u3078\u306e\u7533\u3057\u9001\u308a\u306a\u3069\u3092\u7aef\u672b\u306b\u5165\u529b\u3059\u308b\u5f8c\u51e6\u7406\u3067\u3059\u304c\u3001\u3053\u306e\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u306e\u306b\u6709\u7528\u306a\u65bd\u7b56\u304c\u30b7\u30b9\u30c6\u30e0\u306e\u6574\u5099\u3067\u3059\u3002\u5f8c\u51e6\u7406\u306b\u304b\u304b\u308b\u6642\u9593\u306e\u77ed\u7e2e\u306b\u3064\u306a\u304c\u308b\u30b7\u30b9\u30c6\u30e0\u306f\u300cCTI\u300d\u3068\u300c\u97f3\u58f0\u5165\u529b\u300d\u3067\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4>\u3010\u65bd\u7b561\u3011\u30b7\u30b9\u30c6\u30e0\u3092\u6574\u5099\u3059\u308b<\/h4>\n<p>\u5f8c\u51e6\u7406\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u306e\u306b\u6709\u7528\u306a\u30b7\u30b9\u30c6\u30e0\u306e1\u3064\u304c\u3001CTI\u3067\u3059\u3002CTI\u306f\u300cComputer Telephony Integration System\u300d\u306e\u7565\u8a9e\u3067\u3001\u96fb\u8a71\u3068\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u3092\u9023\u52d5\u3055\u305b\u305f\u30b7\u30b9\u30c6\u30e0\u3092\u6307\u3057\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u96fb\u8a71\u306b\u3064\u306a\u304c\u308b\u3068\u3001\u305d\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u95a2\u3059\u308b\u60c5\u5831\u304c\u30d1\u30bd\u30b3\u30f3\u306b\u8868\u793a\u3055\u308c\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u30b9\u30e0\u30fc\u30ba\u306b\u5fdc\u5bfe\u696d\u52d9\u306b\u5165\u308c\u308b\u4e0a\u3001\u5fdc\u5bfe\u4e2d\u306b\u5185\u5bb9\u3092\u5165\u529b\u3067\u304d\u308b\u305f\u3081\u5f8c\u51e6\u7406\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u77ed\u7e2e\u3067\u304d\u307e\u3059\u3002\u3082\u30461\u3064\u306e\u5f8c\u51e6\u7406\u6642\u9593\u306e\u77ed\u7e2e\u306b\u6709\u7528\u306a\u30b7\u30b9\u30c6\u30e0\u304c\u97f3\u58f0\u5165\u529b\u3067\u3059\u3002\u30ef\u30fc\u30d7\u30ed\u691c\u5b9a\u306e\u521d\u6bb5\u306e\u5408\u683c\u57fa\u6e96\u306f\u300110\u5206\u9593\u306b800\u6587\u5b57\u4ee5\u4e0a\u306e\u5165\u529b\u3067\u3059\u30021\u5206\u9593\u3067\u306f80\u6587\u5b57\u3068\u306a\u308a\u3001\u805e\u304d\u624b\u304c\u7406\u89e3\u3057\u3084\u3059\u3044\u30da\u30fc\u30b9\u3067\u8a71\u3059\u30681\u5206\u9593\u306e\u6587\u5b57\u6570\u306f300\u6587\u5b57\u306a\u306e\u3067\u3001\u8a71\u3059\u3088\u308a\u65e9\u304f\u30bf\u30a4\u30d4\u30f3\u30b0\u3067\u5165\u529b\u3059\u308b\u306e\u306f\u30cf\u30fc\u30c9\u30eb\u304c\u9ad8\u3044\u3068\u3044\u3048\u307e\u3059\u3002<\/p>\n<p>\u5fdc\u5bfe\u4e2d\u306b\u97f3\u58f0\u5165\u529b\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u306f\u96e3\u3057\u3044\u3067\u3059\u304c\u3001\u5f8c\u51e6\u7406\u306b\u5229\u7528\u3059\u308c\u3070\u5165\u529b\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u77ed\u7e2e\u3067\u304d\u307e\u3059\u3002CTI\u30b7\u30b9\u30c6\u30e0\u3067\u5fdc\u5bfe\u4e2d\u306b\u57fa\u672c\u7684\u306a\u60c5\u5831\u3092\u5165\u529b\u3057\u3001\u5fdc\u5bfe\u5f8c\u306b\u97f3\u58f0\u5165\u529b\u3067\u8a18\u9332\u3059\u308b\u5fdc\u5bfe\u5185\u5bb9\u3092\u88dc\u5b8c\u3059\u308b\u3053\u3068\u3067\u3001\u5f8c\u51e6\u7406\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u8ab2\u984c\u306e\u89e3\u6c7a\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h2 id=\"rtoc-15\" >\u3010\u4e8b\u4f8b\u30112\u3064\u306e\u54c1\u8cea\u7ba1\u7406\uff08\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u30af\u30aa\u30ea\u30c6\u30a3\uff09\u306e\u5b9f\u8df5\u3068\u306f\uff1f<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u54c1\u8cea\u7ba1\u7406\u306e\u57fa\u6e96\u306b\u306a\u308b\u306e\u304c\u3001\u300c\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u300d\u3068\u300c\u30af\u30aa\u30ea\u30c6\u30a3\u300d\u3067\u3059\u3002\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306f1\u6642\u9593\u5f53\u305f\u308a\u306e\u5fdc\u5bfe\u4ef6\u6570\u30841\u4ef6\u306e\u5fdc\u5bfe\u306b\u304b\u304b\u308b\u6642\u9593\u306a\u3069\u306e\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3001\u6570\u5024\u306e\u5e73\u5747\u5316\u3068\u5411\u4e0a\u3092\u56f3\u308a\u307e\u3059\u3002\u5e73\u5747\u5316\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u3063\u3066\u5fdc\u5bfe\u306e\u4ef6\u6570\u3084\u6642\u9593\u306b\u5dee\u304c\u751f\u3058\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u3067\u3059\u30021\u6642\u9593\u5f53\u305f\u308a\u306e\u5fdc\u5bfe\u4ef6\u6570\u3092\u5897\u3084\u3057\u30011\u4ef6\u306e\u5fdc\u5bfe\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u3053\u3068\u3067\u3001\u5fdc\u7b54\u7387\u306e\u5411\u4e0a\u3092\u56f3\u308a\u307e\u3059\u3002\u30af\u30aa\u30ea\u30c6\u30a3\u306f\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u8986\u9762\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u6e80\u8db3\u5ea6\u3092\u6e2c\u308a\u307e\u3059\u3002\u300c\u5065\u5eb7\u98df\u54c1\u7cfb\u300d\u3068\u300c\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u7cfb\u300d\u3001\u300c\u5bb6\u96fb\u901a\u8ca9\u7cfb\u300d\u306e\u54c1\u8cea\u7ba1\u7406\u306b\u95a2\u3059\u308b\u4e8b\u4f8b\u306f\u3001\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<h3 id=\"rtoc-16\" >\u5065\u5eb7\u98df\u54c1\u7cfb\uff08\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30fb\u30a4\u30f3\u30cf\u30a6\u30b9\uff09<\/h3>\n<p>\u30b1\u30fc\u30d6\u30eb\u30c6\u30ec\u30d3\u306e\u756a\u7d44\u3067\u5546\u54c1\u3092\u7d39\u4ecb\u3059\u308b\u4f01\u696d\u306a\u306e\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u6210\u7d04\u306b\u3064\u306a\u304c\u308a\u3001\u5229\u76ca\u306b\u5f71\u97ff\u3057\u307e\u3059\u3002\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u306e\u4e88\u6e2c\u304b\u3089\u4eba\u54e1\u914d\u7f6e\u3092\u6700\u9069\u5316\u3057\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u5411\u4e0a\u3092\u56f3\u308a\u307e\u3059\u3002\u30af\u30aa\u30ea\u30c6\u30a3\u306e\u54c1\u8cea\u7ba1\u7406\u306e\u305f\u3081\u306b\u5b9f\u65bd\u3057\u3066\u3044\u308b\u306e\u304c\u3001\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3068\u30df\u30b9\u30c6\u30ea\u30fc\u30b3\u30fc\u30eb\u3067\u3059\u3002\u5fdc\u5bfe\u306b\u95a2\u3059\u308b\u6642\u9593\u3084\u4ef6\u6570\u306a\u3069\u306e\u6570\u5024\u3092\u3001\u5b9a\u671f\u7684\u306b\u78ba\u8a8d\u3057\u307e\u3059\u3002\u30df\u30b9\u30c6\u30ea\u30fc\u30b3\u30fc\u30eb\u3068\u306f\u3001\u8abf\u67fb\u54e1\u304c\u30e6\u30fc\u30b6\u30fc\u3092\u88c5\u3063\u3066\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u554f\u3044\u5408\u308f\u305b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u3092\u30c1\u30a7\u30c3\u30af\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4eba\u54e1\u914d\u7f6e\u306e\u6700\u9069\u5316\u3068\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3001\u30df\u30b9\u30c6\u30ea\u30fc\u30b3\u30fc\u30eb\u3067\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u30af\u30aa\u30ea\u30c6\u30a3\u306e\u54c1\u8cea\u7ba1\u7406\u3092\u5b9f\u65bd\u3057\u305f\u4e8b\u4f8b\u3067\u3059\u3002<\/p>\n<h3 id=\"rtoc-17\" >\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u7cfb\uff08\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30fb\u30a4\u30f3\u30cf\u30a6\u30b9\uff06\u30a2\u30a6\u30c8\u30bd\u30fc\u30b9\uff09<\/h3>\n<p>\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u4e8b\u4f8b\u3067\u306f\u3001\u6bce\u6708\u4e00\u5b9a\u6570\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u5fdc\u5bfe\u54c1\u8cea\u3092\u7ba1\u7406\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u306f\u6570\u5024\u5316\u3057\u3001\u5168\u793e\u3067\u5171\u6709\u3057\u307e\u3059\u3002\u81ea\u793e\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u5916\u6ce8\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u6df7\u5728\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u8a55\u4fa1\u57fa\u6e96\u3084\u5408\u683c\u4e0d\u5408\u683c\u306e\u30dc\u30fc\u30c0\u30fc\u30e9\u30a4\u30f3\u306f\u540c\u3058\u3067\u3059\u3002\u3059\u3079\u3066\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u540c\u3058\u57fa\u6e96\u3067\u8a55\u4fa1\u3059\u308b\u3053\u3068\u3067\u5fdc\u5bfe\u54c1\u8cea\u306e\u5747\u4e00\u5316\u3092\u56f3\u308a\u3001\u7ba1\u7406\u3057\u3066\u3044\u308b\u4e8b\u4f8b\u3067\u3059\u3002<\/p>\n<h3 id=\"rtoc-18\" >\u5bb6\u96fb\u8ca9\u58f2\u7cfb\uff08\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30fb\u30a4\u30f3\u30cf\u30a6\u30b9\uff09<\/h3>\n<p>\u5a2f\u697d\u6027\u306e\u9ad8\u3044\u300c\u9ed2\u7269\u7cfb\u300d\u306e\u5bb6\u96fb\u88fd\u54c1\u3092\u30e1\u30a4\u30f3\u306b\u53d6\u308a\u6271\u3046\u4f01\u696d\u306e\u4e8b\u4f8b\u3067\u3059\u3002\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u306e\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u3068\u96fb\u8a71\u7a93\u53e3\u304b\u3089\u3001\u6bce\u6708\u4e00\u5b9a\u6570\u306e\u30b5\u30f3\u30d7\u30eb\u3092\u53ce\u96c6\u3057\u307e\u3059\u3002\u5fdc\u5bfe\u3068\u30b5\u30fc\u30d3\u30b9\u5168\u4f53\u306b\u95a2\u3059\u308b\u8a55\u4fa1\u9805\u76ee\u3092\u305d\u308c\u305e\u308c5\u3064\u7528\u610f\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u3092\u5b9f\u65bd\u3002\u5fdc\u5bfe\u8a55\u4fa1\u306e\u7d50\u679c\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6210\u7e3e\u306b\u53cd\u6620\u3055\u305b\u307e\u3059\u3002\u307e\u305f\u3001\u30b5\u30fc\u30d3\u30b9\u5168\u4f53\u306b\u5bfe\u3059\u308b\u30a2\u30f3\u30b1\u30fc\u30c8\u304b\u3089\u3001\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u306b\u63b2\u8f09\u3055\u308c\u3066\u3044\u308b\u5546\u54c1\u306e\u60c5\u5831\u3084FAQ\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u3088\u3046\u306a\u3089\u8ffd\u8a18\u3057\u305f\u308a\u3001\u88fd\u54c1\u4f01\u753b\u306e\u53c2\u8003\u306b\u3057\u305f\u308a\u3057\u3066\u3044\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u3092\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u54c1\u8cea\u7ba1\u7406\u3068\u88fd\u54c1\u306e\u958b\u767a\u306b\u6d3b\u7528\u3057\u3066\u3044\u308b\u4e8b\u4f8b\u3067\u3059\u3002<\/p>\n<h2 id=\"rtoc-19\" >\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u3067\u5fdc\u5bfe\u54c1\u8cea\u3092\u4e0a\u3052\u308b\u65b9\u6cd5<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u306e\u306b\u6709\u7528\u306a\u306e\u304c\u3001\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3068\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3067\u3059\u3002\u305d\u308c\u305e\u308c\u306e\u6982\u8981\u3068\u30e1\u30ea\u30c3\u30c8\u3092\u3001\u4ee5\u4e0b\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-20\" >\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u6d3b\u7528<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u3092\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3059\u308b\u3053\u3068\u3067\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u958b\u767a\u306a\u3069\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3053\u3068\u304c\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6559\u80b2\u306b\u306f\u3001\u6642\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u6559\u80b2\u3092\u62c5\u5f53\u3059\u308b\u4eba\u6750\u306e\u80b2\u6210\u306b\u306f\u3001\u3055\u3089\u306b\u6642\u9593\u304c\u304b\u304b\u308b\u3067\u3057\u3087\u3046\u3002\u96e2\u8077\u7387\u3092\u4e0b\u3052\u3001\u5fdc\u5bfe\u54c1\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u5bfe\u7b56\u3092\u8b1b\u3058\u308b\u5fc5\u8981\u3082\u3042\u308a\u307e\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u6559\u80b2\u62c5\u5f53\u8005\u306e\u78ba\u4fdd\u306f\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u8ca0\u62c5\u306b\u306a\u308a\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u3092\u5c02\u9580\u306b\u8acb\u3051\u8ca0\u3046\u30b5\u30fc\u30d3\u30b9\u306b\u59d4\u8a17\u3059\u308c\u3070\u4f01\u696d\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u308b\u305f\u3081\u3001\u305d\u306e\u5206\u3092\u958b\u767a\u3084\u55b6\u696d\u306b\u6ce8\u529b\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3 id=\"rtoc-21\" >\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u306f\uff1f<\/h3>\n<p>\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u3001\u81ea\u793e\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u306b\u5fc5\u8981\u306a\u6a5f\u6750\u3092\u63c3\u3048\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u30af\u30e9\u30a6\u30c9\u4e0a\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3057\u307e\u3059\u3002\u30e1\u30ea\u30c3\u30c8\u306f2\u3064\u3042\u308a\u30011\u3064\u306f\u5c0e\u5165\u304c\u65e9\u3044\u3053\u3068\u3067\u3059\u3002\u81ea\u793e\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5fc5\u8981\u306a\u30b7\u30b9\u30c6\u30e0\u3092\u7528\u610f\u3059\u308b\u5834\u5408\u306f\u3001\u30bb\u30c3\u30c6\u30a3\u30f3\u30b0\u3084\u8a66\u9a13\u904b\u7528\u306a\u3069\u306b\u6642\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9\u578b\u306f\u5951\u7d04\u3059\u308c\u3070\u3059\u3050\u306b\u5229\u7528\u3067\u304d\u307e\u3059\u30022\u3064\u3081\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u3001\u6700\u65b0\u6280\u8853\u3092\u8a66\u305b\u308b\u3053\u3068\u3067\u3059\u3002\u81ea\u793e\u3067\u30b7\u30b9\u30c6\u30e0\u3092\u8cfc\u5165\u3057\u305f\u5834\u5408\u306f\u3001\u65b0\u3057\u3044\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u8cb7\u3044\u66ff\u3048\u306f\u5bb9\u6613\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u4e00\u65b9\u3001\u30af\u30e9\u30a6\u30c9\u578b\u306f\u6700\u65b0\u6280\u8853\u3092\u8a66\u305b\u308b\u6a5f\u4f1a\u304c\u3042\u308a\u3001\u5c0e\u5165\u3059\u308b\u969b\u306b\u306f\u5951\u7d04\u5185\u5bb9\u3092\u5909\u66f4\u3059\u308b\u3060\u3051\u3067\u3059\u3002<\/p>\n<h3 id=\"rtoc-22\" >\u30af\u30e9\u30a6\u30c9\u578b\u3067\u3093\u308f\u9023\u52d5\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0HaNa HOTLOG<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4414\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2022\/11\/alexander-shatov-_qsuER9xYOY-unsplash-1024x768.jpg\" alt=\"\u30af\u30e9\u30a6\u30c9\u578b\u3067\u3093\u308f\u9023\u52d5\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0HaNa HOTLOG\" width=\"600\" height=\"450\" \/><\/p>\n<p>\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u306e\u4e00\u4f8b\u3068\u3057\u3066\u3001\u300c\u30af\u30e9\u30a6\u30c9\u578b\u3067\u3093\u308f\u9023\u52d5\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0HaNa HOTLOG\u300d\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306fBPO\u30b5\u30fc\u30d3\u30b9\u3067\u77e5\u3089\u308c\u308b\u300c\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u682a\u5f0f\u4f1a\u793e\u300d\u304c\u958b\u767a\u3057\u305f\u3001\u96fb\u8a71\u3068\u9023\u52d5\u3057\u305f\u30af\u30e9\u30a6\u30c9\u578b\u306e\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u96fb\u8a71\u304c\u304b\u304b\u3063\u3066\u304f\u308b\u3068\u3001\u81ea\u52d5\u7684\u306b\u9867\u5ba2\u60c5\u5831\u3084\u5c65\u6b74\u60c5\u5831\u304c\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3002\u8ab0\u304b\u3089\u306e\u96fb\u8a71\u306a\u306e\u304b\u304c\u660e\u78ba\u306b\u308f\u304b\u308b\u306e\u3067\u3001\u5b89\u5fc3\u3057\u3066\u96fb\u8a71\u5bfe\u5fdc\u304c\u3067\u304d\u307e\u3059\u3002\u60c5\u5831\u306b\u306f\u3001\u9867\u5ba2\u306e\u7279\u5fb4\u3084\u55b6\u696d\u62c5\u5f53\u60c5\u5831\u306a\u3069\u3082\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u3002\u60c5\u5831\u3092\u53c2\u7167\u3057\u306a\u304c\u3089\u6848\u5185\u3067\u304d\u308b\u305f\u3081\u3001\u8ab0\u304c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u306a\u3063\u3066\u3082\u3001\u9ad8\u3044\u54c1\u8cea\u306e\u5fdc\u5bfe\u304c\u53ef\u80fd\u3067\u3059\u3002\u5c0e\u5165\u306b\u3042\u305f\u3063\u3066\u3001\u96fb\u8a71\u6a5f\u3084\u96fb\u8a71\u756a\u53f7\u306e\u5909\u66f4\u306f\u4e0d\u7528\u3067\u3059\u3002\u3082\u3061\u308d\u3093\u30b5\u30fc\u30d0\u30fc\u306e\u5c0e\u5165\u306f\u4e0d\u8981\u3002\u96fb\u8a71\u6a5f\u5668\u3082\u73fe\u5728\u4f7f\u3063\u3066\u3044\u308b\u3082\u306e\u3092\u305d\u306e\u307e\u307e\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u300c\u30af\u30e9\u30a6\u30c9\u578b\u3067\u3093\u308f\u9023\u52d5\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0HaNa HOTLOG\u300d\u306f\u3001\u300c\u81ea\u52d5\u901a\u8a71\u9332\u97f3\u6a5f\u80fd\u300d\u300cSMS\u9001\u4fe1\u6a5f\u80fd\u300d\u300c\u90f5\u9001DM\u300d\u306a\u3069\u3001\u30aa\u30d7\u30b7\u30e7\u30f3\u6a5f\u80fd\u3082\u5145\u5b9f\u3057\u3066\u3044\u307e\u3059\u3002\u9332\u97f3\u30c7\u30fc\u30bf\u306f\u30c6\u30ad\u30b9\u30c8\u5316\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001\u73fe\u5728\u5229\u7528\u3057\u3066\u3044\u308b\u9867\u5ba2\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u3084\u3001\u304a\u5ba2\u69d8\u60c5\u5831\u306e\u81ea\u52d5\u53d6\u308a\u8fbc\u307f\u51e6\u7406\u3082\u3057\u3066\u304f\u308c\u307e\u3059\u3002\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306b\u3088\u3063\u3066\u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3 id=\"rtoc-23\" >\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u5411\u4e0a\u306b\u306f\u3001\u69d8\u3005\u306a\u6570\u5024\u7684\u306a\u30c7\u30fc\u30bf\u304c\u5fc5\u8981\u3067\u3059\u3002\u9069\u5207\u306a\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u3066\u3001\u53d7\u4fe1\u6570\u3084\u901a\u8a71\u6642\u9593\u306a\u3069\u3092\u81ea\u52d5\u8a08\u6e2c\u3057\u3066\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3068\u54c1\u8cea\u8a55\u4fa1\u3092\u884c\u3044\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u53ef\u8996\u5316\u3067\u304d\u308b\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3082\u72b6\u6cc1\u3092\u7406\u89e3\u3057\u3066\u3082\u3089\u3044\u3084\u3059\u304f\u3001\u4f55\u3092\u76ee\u6307\u3057\u3066\u54c1\u8cea\u6539\u5584\u3092\u3057\u3066\u3044\u304f\u3079\u304d\u304b\u3092\u7406\u89e3\u3057\u3066\u53d6\u308a\u7d44\u3093\u3067\u304f\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3 id=\"rtoc-24\" >\u30c7\u30fc\u30bf\u6d3b\u7528<\/h3>\n<p>\u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u3092\u56f3\u308b\u306b\u306f\u3001\u611f\u899a\u3084\u7d4c\u9a13\u3060\u3051\u306b\u983c\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u84c4\u7a4d\u3055\u308c\u305f\u30c7\u30fc\u30bf\u306e\u6d3b\u7528\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<br \/>\n\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u901a\u8a71\u6642\u9593\u3001\u5fdc\u7b54\u7387\u3001\u5f8c\u51e6\u7406\u6642\u9593\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CS\uff09\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u306a\u3069\u3001\u65e5\u3005\u591a\u304f\u306e\u6570\u5024\u30c7\u30fc\u30bf\u304c\u84c4\u7a4d\u3055\u308c\u3066\u3044\u307e\u3059\u3002<br \/>\n\u3053\u308c\u3089\u3092\u53ef\u8996\u5316\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u696d\u52d9\u6539\u5584\u306e\u512a\u5148\u5ea6\u3084\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u5ba2\u89b3\u7684\u306b\u7279\u5b9a\u3067\u304d\u3001\u6539\u5584\u7b56\u306e\u7cbe\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30af\u30e9\u30a6\u30c9\u578b\u30b7\u30b9\u30c6\u30e0\u3068\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3084\u30a2\u30e9\u30fc\u30c8\u6a5f\u80fd\u306e\u5c0e\u5165\u3082\u53ef\u80fd\u306b\u306a\u308a\u3001\u54c1\u8cea\u7ba1\u7406\u3092\u7d99\u7d9a\u7684\u304b\u3064\u5177\u4f53\u7684\u306b\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2 id=\"rtoc-25\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3067\u306e\u5fdc\u7b54\u54c1\u8cea\u5411\u4e0a<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u5411\u4e0a\u3092\u76ee\u6307\u3059\u53d6\u308a\u7d44\u307f\u306f\u610f\u5916\u306b\u5927\u5909\u305d\u3046\u3060\u3068\u3044\u3046\u5370\u8c61\u3092\u53d7\u3051\u305f\u4eba\u3082\u3044\u308b\u3067\u3057\u3087\u3046\u3002\u793e\u5185\u89e3\u6c7a\u3059\u308b\u65b9\u6cd5\u3068\u306f\u5225\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3092\u3059\u308b\u65b9\u7b56\u3082\u3042\u308a\u307e\u3059\u3002\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306f\u3001\u5fdc\u7b54\u54c1\u8cea\u306e\u5411\u4e0a\u3068\u7dad\u6301\u306b\u6709\u5229\u306a\u65b9\u6cd5\u3067\u3059\u3002\u3082\u3057\u5fdc\u7b54\u54c1\u8cea\u306e\u6539\u5584\u306b\u5411\u3051\u3066\u53d6\u308a\u7d44\u307f\u3092\u9032\u3081\u308b\u306e\u306b\u4e0d\u5b89\u304c\u3042\u308b\u306a\u3089\u3001\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3078\u306e\u5207\u308a\u66ff\u3048\u3082\u524d\u5411\u304d\u306b\u691c\u8a0e\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002\u306a\u305c\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u304c\u5fdc\u7b54\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<h3 id=\"rtoc-26\" >\u5c02\u9580\u7684\u306a\u77e5\u8b58\u3092\u6301\u3063\u305f\u4eba\u304c\u96fb\u8a71\u5bfe\u5fdc\u3067\u54c1\u8cea\u5411\u4e0a\u304c\u56f3\u308c\u308b<\/h3>\n<p>\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3092\u3059\u308b\u3068\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5bfe\u5fdc\u306e\u30d7\u30ed\u304c\u5e38\u306b\u5fdc\u7b54\u3059\u308b\u72b6\u6cc1\u3092\u4f5c\u308c\u307e\u3059\u3002\u69d8\u3005\u306a\u30d3\u30b8\u30cd\u30b9\u30b7\u30fc\u30f3\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u5c02\u9580\u7684\u306a\u77e5\u8b58\u3068\u30ce\u30a6\u30cf\u30a6\u3092\u6301\u3063\u3066\u3044\u308b\u30b9\u30bf\u30c3\u30d5\u304c\u5e38\u99d0\u3057\u3066\u3044\u3066\u3001\u8981\u6c42\u306b\u5f93\u3063\u3066\u9069\u5207\u306a\u5bfe\u5fdc\u3092\u53d6\u3063\u3066\u304f\u308c\u308b\u306e\u304c\u5c02\u9580\u4f1a\u793e\u306b\u4f9d\u983c\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u54c1\u8cea\u5411\u4e0a\u306b\u5e38\u306b\u529b\u3092\u6ce8\u304e\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304b\u3089\u306e\u7d0d\u5f97\u3092\u5f97\u3089\u308c\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u7d9a\u3051\u306a\u3051\u308c\u3070\u30d7\u30ed\u3068\u3057\u3066\u9078\u3070\u308c\u306a\u304f\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u65e5\u3005\u5fdc\u5bfe\u54c1\u8cea\u306e\u8a55\u4fa1\u3092\u5b9f\u65bd\u3057\u3001\u54c1\u8cea\u5411\u4e0a\u306b\u5411\u3051\u3066\u73fe\u5834\u3078\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3082\u6b20\u304b\u3055\u305a\u884c\u3063\u3066\u3044\u307e\u3059\u3002\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3054\u3068\u306b\u9069\u5207\u306a\u5bfe\u5fdc\u3092\u53d6\u308c\u3066\u3044\u308b\u304b\u3092\u8a73\u3057\u304f\u8a55\u4fa1\u3057\u3066\u67d4\u8edf\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u3044\u3064\u3082\u5b89\u5fc3\u3067\u304d\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3089\u308c\u308b\u306e\u304c\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n<h2 id=\"rtoc-27\" >\u5fdc\u7b54\u54c1\u8cea\u306e\u9ad8\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u78ba\u7acb\u3092\u76ee\u6307\u305d\u3046<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u7b54\u54c1\u8cea\u306e\u9ad8\u3055\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u5927\u304d\u304f\u5f71\u97ff\u3059\u308b\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002\u793e\u5185\u3067\u8a55\u4fa1\u3092\u5b9f\u65bd\u3057\u3001\u6539\u5584\u306b\u5411\u3051\u3066KPI\u3092\u8a2d\u5b9a\u3057\u3066\u53d6\u308a\u7d44\u307f\u3092\u7d9a\u3051\u3066\u3044\u3051\u3070\u3001\u304d\u3063\u3068\u9867\u5ba2\u304c\u559c\u3076\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u78ba\u7acb\u3067\u304d\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u9867\u5ba2\u306f\u4eca\u5f8c\u3082\u5909\u5316\u3057\u3066\u3044\u304f\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u6c42\u3081\u308b\u3053\u3068\u3082\u5909\u308f\u3063\u3066\u3044\u304f\u3067\u3057\u3087\u3046\u3002\u305d\u308c\u306b\u5bfe\u3057\u3066\u67d4\u8edf\u306b\u5fdc\u7b54\u54c1\u8cea\u3092\u9069\u5408\u3055\u305b\u3066\u3044\u304b\u306a\u3051\u308c\u3070\u3001\u9867\u5ba2\u306b\u7d0d\u5f97\u3067\u304d\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u7d9a\u3051\u308b\u3053\u3068\u306f\u96e3\u3057\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u30d7\u30ed\u3068\u3057\u3066\u5e38\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u308b\u4f1a\u793e\u306b\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3059\u308b\u306e\u306f\u52b9\u7387\u7684\u3068\u8a00\u3048\u307e\u3059\u3002\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u306eBPO\u30b5\u30fc\u30d3\u30b9\u306f\u5145\u5b9f\u3057\u305f\u6559\u80b2\u3092\u5b9f\u65bd\u3057\u3066\u30b9\u30bf\u30c3\u30d5\u306e\u80fd\u529b\u5411\u4e0a\u306b\u52aa\u3081\u3066\u304a\u308a\u3001\u5fdc\u5bfe\u54c1\u8cea\u5411\u4e0a\u306e\u305f\u3081\u306e\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5e38\u6642\u5b9f\u65bd\u3057\u3066\u3044\u307e\u3059\u3002\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u54c1\u8cea\u3092\u5411\u4e0a\u3055\u305b\u305f\u3044\u3068\u601d\u3063\u305f\u3089\u3001\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u306b\u307e\u305a\u306f\u76f8\u8ac7\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n<style>\n\/* container *\/<br \/>.wrapperdonew{<br \/>width:100%;<br \/>background-color: #f0f8ff;<br \/>margin:5px auto;<br \/>}<br \/>.wrapperdonew .container{<br \/>\/* max-width:1000px; *\/<br \/>width:100%;<br \/>margin:0px auto;<br \/>padding:5px 0px;<br \/>}<br \/>\/* content *\/<br \/>@media (min-width: 992px) {<br \/>.wrapperdonew .container .content {<br \/>display: flex;<br \/>justify-content: center;<br \/>\/*<br \/>align-items: center;<\/p>\n<p>*\/<br \/>}<br \/>}<br \/>.wrapperdonew .content-item {<br \/>width:100%;<br \/>}<br \/>@media (min-width: 992px)<br \/>{<br \/>    .wrapperdonew .content-itemimg {<br \/>    width:30%;<br \/>    }<br \/>    .wrapperdonew .content-item {<br \/>    width:70%;<br \/>    }<br \/>}<br \/>.wrapperdonew .image{<br \/>display:block;<br \/>max-width:80%;<br \/>margin:0px auto;<br \/>padding:1px;<br \/>font-size: 12px;<br \/>}<br \/>.wrapperdonew .text{<br \/>padding:5px;<br \/>}<br \/>.wrapperdonew .text .heading{<br \/>margin:20px 0px 15px 0px;<br \/>font-size: 18px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.wrapperdonew .text p{<br \/>margin:5px 5px 10px 5px;<br \/>font-size: 14px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.dounewh2{<br \/>position: relative;<br \/>padding: 0.5em;<br \/>background: #a6d3c8;<br \/>color: white;<br \/>}<br \/>.dounewh2::before {<br \/>  position: absolute;<br \/>  content: '';<br \/>  top: 100%;<br \/>  left: 0;<br \/>  border: none;<br \/>  border-bottom: solid 15px transparent;<br \/>  border-right: solid 20px rgb(149, 158, 155);<br \/>}<\/p>\n<p>a.dlbtn{<br \/>    display: inline-block;<br \/>    width: 160px;<br \/>    margin: 0 0 0 0;<br \/>    background-color: #ec3a2c;<br \/>    border-radius: 8px;<br \/>    color: #fff;<br \/>    font-weight: bold;<br \/>    font-size: 16px;<br \/>    text-align: center;<br \/>    position: relative;<br \/>    height: 48px;<br \/>    line-height: 48px;<br \/>    padding: 0;<br \/>    box-shadow: none !important;<br \/>    border: none;<br \/>}<br \/>a.dlbtn:hover {<br \/>opacity: 0.8;<br \/>}<\/p>\n<p><P><\/p>\n<\/style>\n<p>\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u9078\u3073\u306e\u30dd\u30a4\u30f3\u30c8\u300d\u306b\u3064\u3044\u3066\u306f<br \/>\n<span data-sheets-root=\"1\"><a class=\"in-cell-link\" href=\"https:\/\/ntn-bpo.jp\/column\/outbound\/effective_use\/\" target=\"_blank\" rel=\"noopener\">\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u6709\u52b9\u6d3b\u7528\u65b9\u6cd5\u306b\u3064\u3044\u3066\u89e3\u8aac<\/a><\/span><br \/>\n<a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/outsourcing_success\/\">\u3010\u7528\u8a9e\u96c6\u3011\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u5fc5\u9808\u7528\u8a9e\u307e\u3068\u3081<\/a><br \/>\n\u306e\u8a18\u4e8b\u3082\u305c\u3072\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong style=\"font-size: 1.2em;\">\u3010\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3011<\/strong><\/p>\n<section style=\"width: 100%; background-color: #f0f8ff; margin: 5px auto; padding: 5px 0px;\">\n<div style=\"width: 100%; margin: 0px auto; display: flex; justify-content: center; align-items: center;\">\n<div style=\"width: 30%;\"><img decoding=\"async\" style=\"display: block; max-width: 80%; margin: 0px auto; padding: 1px; font-size: 12px; object-fit: cover; border: 2px #0064D1 solid;\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2021\/02\/f8430852019ebbdffbf1eee0f69c8a30.png\" alt=\"\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599\" width=\"225\" \/><\/div>\n<div style=\"width: 70%; margin-top: 1px; margin-right: 10px; padding: 5px;\">\n<p style=\"margin: 20px 0px 15px 0px; font-size: 18px; font-weight: normal; background: linear-gradient(transparent 70%, #a7d6ff 70%);\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599<\/p>\n<p style=\"margin: 5px 5px 10px 5px; font-size: 14px; font-weight: normal;\">\u81ea\u793e\u56de\u7b54\u738799%\u3092\u8d85\u3048\u308b\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u3001\u9ad8\u5ea6\u306a\u5c02\u9580\u6027\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3067\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<div style=\"text-align: right; margin-right: 10px; margin-bottom: 10px;\"><a style=\"display: inline-block; width: 160px; background-color: #ec3a2c; border-radius: 8px; color: #fff; font-weight: bold; font-size: 16px; text-align: center; height: 48px; line-height: 48px; padding: 0; box-shadow: none !important; border: none; text-decoration: none;\" href=\"\/dl_bpo_service\"> \u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9 <\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<style> .h2-design { font-size: 26px; line-height: 1.6; margin-bottom: 30px; padding: 15px 0px 15px 0px; color: #3a3a3a; border-bottom: 4px solid #304255; position: relative; display: block; font-size: 1.5em; margin-block-start: 0.83em; margin-block-end: 0.83em; margin-inline-start: 0px; margin-inline-end: 0px; font-weight: bold; unicode-bidi: isolate; } .h3-design { font-size: 22px; line-height: 1.4; padding-bottom: 5px; color: #3a3a3a; border-bottom: 1px solid #e1e3e6; margin: 0px 0px 15px; display: block; font-size: 1.17em; margin-block-start: 1em; margin-block-end: 1em; margin-inline-start: 0px; margin-inline-end: 0px; font-weight: bold; unicode-bidi: isolate; } <\/style>\n<div class=\"h2-design\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u30fb\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5f37\u307f<\/div>\n<p>\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u3088\u304f\u3042\u308b\u304a\u60a9\u307f\u3092\u3059\u3079\u3066\u89e3\u6c7a\u3057\u307e\u3059\u3002<\/p>\n<div class=\"h3-design\">\u5927\u624b\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u8c4a\u5bcc\u306a\u904b\u55b6\u5b9f\u7e3e<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u60c5\u5831\u96c6\u7d04-\u84c4\u7a4d-\u5206\u6790\u306a\u3069\u30bb\u30f3\u30bf\u30fc\u904b\u55b615\u5e74\u4ee5\u4e0a\u306e\u5b9f\u7e3e\u3001\u30ce\u30a6\u30cf\u30a6\u3092\u5229\u7528\u3057\u3001\u52b9\u7387\u5316\u3068\u54c1\u8cea\u5411\u4e0a\u304c\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u65b0\u898f\u7acb\u3061\u4e0a\u3052\u3082\u30b9\u30e0\u30fc\u30ba\u306b\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">\u30d9\u30c6\u30e9\u30f3\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u308b\u5b89\u5b9a\u3057\u305f\u54c1\u8cea<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u81ea\u793e\u56de\u7b54\u738799%\u3092\u8d85\u3048\u308b\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u9ad8\u5ea6\u306a\u5c02\u9580\u6027\u306e\u9ad8\u3044\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u904b\u55b6\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">\u696d\u52d9\u91cf\u306b\u5fdc\u3058\u305f\u67d4\u8edf\u306a\u904b\u55b6\u4f53\u5236<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u7e41\u5fd9\u671f\u3084\u9591\u6563\u671f\u306b\u5fdc\u3058\u305f\u904b\u7528\u4f53\u5236\u3092\u69cb\u7bc9\u3057\u30b3\u30b9\u30c8\u52b9\u679c\u306e\u9ad8\u3044\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">\u4ed8\u52a0\u4fa1\u5024\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u6848\u5185\u3084\u5224\u65ad\u9818\u57df\u3092\u62e1\u5927\u3057\u30ef\u30f3\u30b9\u30c8\u30c3\u30d7\u3067\u5e45\u5e83\u3044\u5bfe\u5fdc\u3092\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u30bb\u30f3\u30bf\u30fc\u306e\u304a\u5f79\u7acb\u3061\u4fa1\u5024\u3092\u9ad8\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">BCP\u5bfe\u7b56\u306b\u3088\u308b\u5b89\u5fc3\u904b\u55b6<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u30af\u30e9\u30a6\u30c9CRM\u5c0e\u5165\u3067\u53f0\u98a8\u3084\u5730\u9707\u7b49\u306e\u5927\u898f\u6a21\u707d\u5bb3\u306b\u3088\u308b\u4ea4\u901a\u6a5f\u95a2\u306e\u6025\u306a\u9045\u5ef6\u3067\u3082\u30ea\u30e2\u30fc\u30c8\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h2-design\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u30fb\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5c0e\u5165\u4e8b\u4f8b<\/div>\n<div style=\"text-align: center; line-height: 1.5;\">\n<div id=\"relationlist\" style=\"padding: 20px 8px 0; background-color: #e5e5de; margin-bottom: 60px; max-width: 720px; margin-left: auto; margin-right: auto; box-sizing: border-box;\">\n<ul style=\"display: flex !important; flex-wrap: wrap !important; justify-content: space-between !important; list-style: none; padding: 0; margin: 0 auto; max-width: 720px !important; box-sizing: border-box;\">\n<li style=\"border: 1px solid #0038A0; box-shadow: 0px 2px 3px 2px rgba(0,0,0,0.1); position: relative; margin: 6px; background-color: #fff; padding: 16px; width: calc(50% - 12px) !important; box-sizing: border-box;\"><a style=\"text-decoration: none; color: inherit;\" href=\"https:\/\/ntn-bpo.jp\/casestudy\/1740\/\"><br \/>\n<span style=\"color: #1e3a9b; display: block; font-size: 16px; min-height: 48px; overflow: hidden; font-weight: bold; line-height: 1.4; margin-bottom: 5px;\">\u58f2\u4e0a\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u9003\u3055\u306a\u3044\u3001\u81ea\u793e\u56de\u7b54\u738799%\u306e\u5546\u54c1\u76f8\u8ac7\u7a93\u53e3<\/span><br \/>\n<span style=\"display: block; color: #333;\">\u7dcf\u5408\u5bb6\u96fb\u30e1\u30fc\u30ab\u30fc A\u793e\u69d8<\/span><br \/>\n<\/a><\/li>\n<li style=\"border: 1px solid #0038A0; box-shadow: 0px 2px 3px 2px rgba(0,0,0,0.1); position: relative; margin: 6px; background-color: #fff; padding: 16px; width: calc(50% - 12px) !important; box-sizing: border-box;\"><a style=\"text-decoration: none; color: inherit;\" href=\"https:\/\/ntn-bpo.jp\/casestudy\/1743\/\"><br \/>\n<span style=\"color: #1e3a9b; display: block; font-size: 16px; min-height: 48px; overflow: hidden; font-weight: bold; line-height: 1.4; margin-bottom: 5px;\">\u53d6\u6271\u5546\u54c1105\u4e07\u70b9\u4ee5\u4e0a\u3002\u5c02\u9580\u6027\u306e\u9ad8\u3044\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30fc\u30d3\u30b9\u3092\u542b\u3093\u3060\u96fb\u8a71\u5bfe\u5fdc<\/span><br \/>\n<span style=\"display: block; color: #333;\">\u7dcf\u5408\u30ab\u30fc\u7528\u54c1\u30c1\u30a7\u30fc\u30f3 B\u793e\u69d8<\/span><br \/>\n<\/a><\/li>\n<li style=\"border: 1px solid #0038A0; box-shadow: 0px 2px 3px 2px rgba(0,0,0,0.1); position: relative; margin: 6px; background-color: #fff; padding: 16px; width: calc(50% - 12px) !important; box-sizing: border-box;\"><a style=\"text-decoration: none; color: inherit;\" href=\"https:\/\/ntn-bpo.jp\/casestudy\/1745\/\"><br \/>\n<span style=\"color: #1e3a9b; display: block; font-size: 16px; min-height: 48px; overflow: hidden; font-weight: bold; line-height: 1.4; margin-bottom: 5px;\">\u5c0f\u898f\u6a21\u591a\u5e97\u8217\u904b\u7528\u3092\u652f\u63f4\u3059\u308b\u3001\u30ef\u30f3\u30b9\u30c8\u30c3\u30d7\u578b\u5e97\u9577\u6a5f\u80fd\u30bb\u30f3\u30bf\u30fc<\/span><br \/>\n<span style=\"display: block; color: #333;\">\u30ab\u30e1\u30e9\u30fb\u30d7\u30ea\u30f3\u30c8\u30c1\u30a7\u30fc\u30f3\u5e97 C\u793e\u69d8<\/span><br \/>\n<\/a><\/li>\n<li style=\"border: 1px solid #0038A0; box-shadow: 0px 2px 3px 2px rgba(0,0,0,0.1); position: relative; margin: 6px; background-color: #fff; padding: 16px; width: calc(50% - 12px) !important; box-sizing: border-box;\"><a style=\"text-decoration: none; color: inherit;\" href=\"https:\/\/ntn-bpo.jp\/casestudy\/1744\/\"><br \/>\n<span style=\"color: #1e3a9b; display: block; font-size: 16px; min-height: 48px; overflow: hidden; font-weight: bold; line-height: 1.4; margin-bottom: 5px;\">\u7a93\u53e3\u306e\u4e00\u5143\u5316\u3067\u51e6\u7406\u52b9\u7387\u304c\u5927\u304d\u304f\u5411\u4e0a\u3002\u592a\u967d\u5149\u95a2\u9023\u306e\u76f8\u8ac7\u7a93\u53e3\u30fb\u4fee\u7406\u53d7\u4ed8<\/span><br \/>\n<span style=\"display: block; color: #333;\">\u7dcf\u5408\u5bb6\u96fb\u30e1\u30fc\u30ab\u30fc J\u793e\u69d8<\/span><br \/>\n<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div style=\"margin: 50px auto; text-align: center;\"><a class=\"pc\" href=\"https:\/\/ntn-bpo.jp\/contact\/\"> <img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2018\/10\/2b6a9ead40fadf28c1992708051ba3b6-1.png\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u306a\u3089\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u3000\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089\" width=\"400\" height=\"90\" \/> <\/a><\/div>\n<div class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e6%a5%ad%e5%8b%99%e5%8a%b9%e7%8e%87%e5%8c%96\/\">\u696d\u52d9\u52b9\u7387\u5316<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e6%a5%ad%e5%8b%99%e6%94%b9%e5%96%84\/\">\u696d\u52d9\u6539\u5584<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>\u4f01\u696d\u306e\u6210\u9577\u306b\u6b20\u304b\u305b\u306a\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u5f71\u97ff\u3059\u308b\u696d\u52d9\u306e1\u3064\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u3059\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u91cd\u8981\u306a\u73fe\u5834\u306e\u52b9\u7387\u5316\u3084\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u65bd\u7b56\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002 \u30b3\u30fc\u30eb\u30bb\u30f3\u2026<span class=\"read-more\"><a href=\"https:\/\/ntn-bpo.jp\/column\/inbound\/response_quality\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":4404,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[11,21,22],"class_list":["post-6748","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inbound","tag-call-center","tag-21","tag-22"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=6748"}],"version-history":[{"count":2,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6748\/revisions"}],"predecessor-version":[{"id":6791,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6748\/revisions\/6791"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/4404"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=6748"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=6748"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=6748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}