{"id":6636,"date":"2025-06-16T08:58:44","date_gmt":"2025-06-15T23:58:44","guid":{"rendered":"https:\/\/ntn-bpo.jp\/column\/?p=6636"},"modified":"2025-06-16T11:08:13","modified_gmt":"2025-06-16T02:08:13","slug":"callcenter-inquiryresponse","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-inquiryresponse\/","title":{"rendered":"\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b6\u3064\u306e\u65b9\u6cd5\uff01\u8ab2\u984c\u3084\u91cd\u8981\u6027\u30fb\u4e8b\u4f8b\u3082\u7d39\u4ecb"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-6637\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_1.jpg\" alt=\"\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u696d\u52d9\u3092\u52b9\u7387\u5316\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_1.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_1-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_1-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" 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decoding=\"async\" class=\"aligncenter size-full wp-image-6638\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_2.jpg\" alt=\"\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u696d\u52d9\u306e\u7a2e\u985e\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_2.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_2-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_2-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" 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decoding=\"async\" class=\"aligncenter size-full wp-image-6639\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_3.jpg\" alt=\"\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u696d\u52d9\u306e\u91cd\u8981\u6027\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_3.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_3-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_3-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" 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decoding=\"async\" class=\"aligncenter size-full wp-image-6646\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_4.jpg\" alt=\"\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u696d\u52d9\u306e\u8ab2\u984c\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_4.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_4-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_4-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" 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08f\u305b\u5185\u5bb9\u306e\u5206\u6790<\/h3>\n<p>\u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3092\u5b9a\u91cf\u30fb\u5b9a\u6027\u306e\u4e21\u9762\u304b\u3089\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u696d\u52d9\u306e\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3084\u6539\u5584\u70b9\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u554f\u3044\u5408\u308f\u305b\u304c\u96c6\u4e2d\u3059\u308b\u6642\u9593\u5e2f\u3084\u983b\u51fa\u8cea\u554f\u306e\u50be\u5411\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u3067\u3001\u9069\u5207\u306a\u4eba\u54e1\u914d\u7f6e\u3084FAQ\u3078\u306e\u6d3b\u7528\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><strong>\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304f\u6539\u5584\u306f\u3001\u5bfe\u5fdc\u52b9\u7387\u3092\u7740\u5b9f\u306b\u9ad8\u3081\u308b\u305f\u3081\u306e\u7b2c\u4e00\u6b69\u3068\u306a\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h3>FAQ\u30da\u30fc\u30b8\u306e\u4f5c\u6210\u30fb\u6d3b\u7528<\/h3>\n<p>\u793e\u5185\u5916\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u81ea\u5df1\u89e3\u6c7a\u3067\u304d\u308b\u74b0\u5883\u3092\u6574\u3048\u308b\u3053\u3068\u3067\u3001\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u305d\u306e\u3082\u306e\u3092\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u898b\u3084\u3059\u304f\u691c\u7d22\u3057\u3084\u3059\u3044FAQ\u30da\u30fc\u30b8\u3092\u8a2d\u7f6e\u3057\u3001\u983b\u51fa\u306e\u8cea\u554f\u3068\u56de\u7b54\u3092\u63b2\u8f09\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><strong>\u30ab\u30c6\u30b4\u30ea\u5206\u3051\u3084\u30ad\u30fc\u30ef\u30fc\u30c9\u691c\u7d22\u6a5f\u80fd\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u3082\u5411\u4e0a\u3057\u307e\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h3>\u8907\u6570\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u3092\u4e00\u5143\u7ba1\u7406<\/h3>\n<p>\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u5c4a\u304f\u554f\u3044\u5408\u308f\u305b\u306f\u3001\u5c02\u7528\u306e\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3067\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u671b\u307e\u3057\u3044\u3067\u3059\u3002<\/p>\n<p><strong>\u30c1\u30e3\u30cd\u30eb\u3054\u3068\u306e\u5c65\u6b74\u3084\u5bfe\u5fdc\u72b6\u6cc1\u3092\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u4e8c\u91cd\u5bfe\u5fdc\u3084\u6f0f\u308c\u3092\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/strong><\/p>\n<p>\u4e00\u5143\u5316\u306b\u3088\u308a\u5bfe\u5fdc\u306e\u5c5e\u4eba\u5316\u3092\u9632\u304e\u3001\u696d\u52d9\u306e\u5e73\u6e96\u5316\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3>AI\u30b7\u30b9\u30c6\u30e0\u306e\u6d3b\u7528<\/h3>\n<p>AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u81ea\u52d5\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306f\u3001\u5b9a\u578b\u7684\u306a\u8cea\u554f\u3078\u306e\u5373\u6642\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u55b6\u696d\u6642\u9593\u5916\u3067\u3082\u5bfe\u5fdc\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3082\u5bc4\u4e0e\u3057\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001<strong>AI\u304c\u84c4\u7a4d\u3059\u308b\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306e\u30c8\u30ec\u30f3\u30c9\u628a\u63e1\u3084\u696d\u52d9\u6539\u5584\u306b\u3082\u3064\u306a\u3052\u3089\u308c\u307e\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h3>\u5916\u90e8\u30c4\u30fc\u30eb\u3084\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u5229\u7528<\/h3>\n<p>\u793e\u5185\u30ea\u30bd\u30fc\u30b9\u304c\u9650\u3089\u308c\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3092\u5916\u90e8\u306b\u59d4\u8a17\u3059\u308b\u9078\u629e\u80a2\u3082\u6709\u52b9\u3067\u3059\u3002<\/p>\n<p>\u5c02\u9580\u6027\u306e\u9ad8\u3044\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u308b\u5bfe\u5fdc\u3067\u54c1\u8cea\u3092\u7dad\u6301\u3057\u3064\u3064\u3001\u81ea\u793e\u306f\u30b3\u30a2\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001<strong>\u30af\u30e9\u30a6\u30c9\u578b\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u521d\u671f\u6295\u8cc7\u3092\u6291\u3048\u305f\u52b9\u7387\u5316\u3082\u5b9f\u73fe\u53ef\u80fd\u3067\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-family: '\uff2d\uff33 \u30b4\u30b7\u30c3\u30af';\">\u554f\u3044\u5408\u308f\u305b\u306b\u95a2\u3059\u308b\u696d\u52d9\u52b9\u7387\u5316\u4e8b\u4f8b<\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-6641\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_5.jpg\" alt=\"\u554f\u3044\u5408\u308f\u305b\u306b\u95a2\u3059\u308b\u696d\u52d9\u52b9\u7387\u5316\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_5.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_5-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00069_5-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u5b9f\u969b\u306b\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3092\u52b9\u7387\u5316\u3057\u3001\u6210\u679c\u3092\u4e0a\u3052\u305f\u4f01\u696d\u4e8b\u4f8b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>\u5404\u793e\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u306e\u898b\u76f4\u3057\u3084\u30c4\u30fc\u30eb\u5c0e\u5165\u306b\u3088\u308a\u3001\u5bfe\u5fdc\u6642\u9593\u306e\u77ed\u7e2e\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3>\u5c0e\u51651\u30f6\u6708\u3067\u554f\u3044\u5408\u308f\u305b\u306e\u7d0455\uff05\u3092\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u4e00\u6b21\u56de\u7b54<\/h3>\n<p>\u5927\u624b\u88fd\u9020\u696d\u3067\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u4e00\u6b21\u5bfe\u5fdc\u3092\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u96c6\u7d04\u3059\u308b\u3053\u3068\u3067\u3001\u73fe\u5834\u90e8\u9580\u306e\u696d\u52d9\u8ca0\u62c5\u3092\u5927\u5e45\u306b\u8efd\u6e1b\u3002<\/p>\n<p>\u5c0e\u5165\u304b\u30891\u30f6\u6708\u3067\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u7d0455\uff05\u3092\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u4e00\u6b21\u56de\u7b54\u30fb\u5bfe\u5fdc\u53ef\u80fd\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u5c0e\u5165\u4e8b\u4f8b\uff1a<a href=\"https:\/\/ntn-bpo.jp\/casestudy\/4246\">\u554f\u3044\u5408\u308f\u305b\u5897\u52a0\u306b\u5408\u308f\u305b\u3066\u77ed\u671f\u7acb\u3061\u4e0a\u3052\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u696d\u52d9\u52b9\u7387\u5316<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3>\u6563\u9038\u3057\u3066\u3044\u305f\u7a93\u53e3\u6a5f\u80fd\u306e\u4e00\u5143\u5316\u306b\u3088\u308a\u6642\u9593\u3084\u4eba\u7684\u30ed\u30b9\u3092\u30ab\u30c3\u30c8<\/h3>\n<p>\u8907\u6570\u90e8\u9580\u306b\u5206\u6563\u3057\u3066\u3044\u305f\u554f\u3044\u5408\u308f\u305b\u7a93\u53e3\u3092\u7d71\u5408\u3057\u3001\u5bfe\u5fdc\u30d5\u30ed\u30fc\u3092\u6a19\u6e96\u5316\u3002<\/p>\n<p>\u7d50\u679c\u3068\u3057\u3066\u3001\u5bfe\u5fdc\u6642\u9593\u3068\u4eba\u4ef6\u8cbb\u306e\u5927\u5e45\u524a\u6e1b\u306b\u6210\u529f\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u5c0e\u5165\u4e8b\u4f8b\uff1a<a href=\"https:\/\/ntn-bpo.jp\/casestudy\/1744\">\u7a93\u53e3\u306e\u4e00\u5143\u5316\u3067\u51e6\u7406\u52b9\u7387\u304c\u5927\u304d\u304f\u5411\u4e0a\u3002\u592a\u967d\u5149\u95a2\u9023\u306e\u76f8\u8ac7\u7a93\u53e3\u30fb\u4fee\u7406\u53d7\u4ed8<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3>99%\u306e\u56de\u7b54\u7387\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u30a2\u30c3\u30d7<\/h3>\n<p>FAQ\u306e\u5f37\u5316\u3068\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u5c0e\u5165\u306b\u3088\u308a\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u81ea\u5df1\u89e3\u6c7a\u7387\u304c\u5411\u4e0a\u3002<\/p>\n<p>\u5e73\u5747\u56de\u7b54\u7387\u306f99\uff05\u3092\u7dad\u6301\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u3063\u305f\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u5c0e\u5165\u4e8b\u4f8b\uff1a<a href=\"https:\/\/ntn-bpo.jp\/casestudy\/1743\">\u53d6\u6271\u5546\u54c1105\u4e07\u70b9\u4ee5\u4e0a\u3002\u5c02\u9580\u6027\u306e\u9ad8\u3044\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30fc\u30d3\u30b9\u3092\u542b\u3093\u3060\u96fb\u8a71\u5bfe\u5fdc<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2>\u304a\u308f\u308a\u306b<\/h2>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b6\u3064\u306e\u65b9\u6cd5\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u554f\u3044\u5408\u308f\u305b\u306b\u306f\u793e\u5185\u3068\u793e\u5916\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u3066\u304a\u308a\u3001\u305d\u308c\u305e\u308c\u3067\u5185\u5bb9\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u793e\u5916\u306e\u5834\u5408\u3001\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u65b0\u898f\u9867\u5ba2\u306e\u5897\u52a0\u3001\u30b5\u30fc\u30d3\u30b9\u30fb\u54c1\u8cea\u306e\u5411\u4e0a\u306a\u3069\u306b\u5f71\u97ff\u3092\u304a\u3088\u307c\u3057\u307e\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u5bfe\u5fdc\u54c1\u8cea\u306b\u3070\u3089\u3064\u304d\u304c\u3042\u308b\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u5bfe\u5fdc\u306b\u6642\u9593\u304c\u304b\u304b\u308b\u3001\u60c5\u5831\u5171\u6709\u304c\u3067\u304d\u3066\u3044\u306a\u3044\u3068\u3044\u3063\u305f\u8ab2\u984c\u304c\u6b8b\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u3089\u3092\u81ea\u793e\u3067\u89e3\u6c7a\u3059\u308b\u3068\u591a\u304f\u306e\u8cbb\u7528\u3068\u6642\u9593\u3092\u8981\u3059\u308b\u61f8\u5ff5\u304c\u3042\u308b\u305f\u3081\u3001\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u304c\u6709\u52b9\u306a\u9078\u629e\u80a2\u3068\u3044\u3048\u307e\u3059\u3002<\/p>\n<p><a href=\"https:\/\/ntn-bpo.jp\/\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8<\/a>\u3067\u306f\u3001\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30fb\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3068\u3082\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u793e\u5185\u5916\u304b\u3089\u306e\u5bfe\u5fdc\u306b\u8ffd\u308f\u308c\u3066\u3044\u308b\u3001\u3057\u304b\u3057\u6539\u5584\u306b\u5272\u304f\u30ea\u30bd\u30fc\u30b9\u304c\u306a\u3044\u3068\u304d\u306f\u3001\u305c\u3072\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/ntn-bpo.jp\/inbound\">\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b5\u30fc\u30d3\u30b9\u306f\u3053\u3061\u3089<\/a><\/p>\n<p><a href=\"https:\/\/ntn-bpo.jp\/outbound\">\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b5\u30fc\u30d3\u30b9\u306f\u3053\u3061\u3089<\/a><\/p>\n<p>&nbsp;<\/p>\n<div class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%a2%e3%82%a6%e3%83%88%e3%82%bd%e3%83%bc%e3%82%b7%e3%83%b3%e3%82%b0\/\">\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0<\/a> <a 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href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-inquiryresponse\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":6637,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[14,11],"class_list":["post-6636","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-center","tag-14","tag-call-center"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6636","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=6636"}],"version-history":[{"count":6,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6636\/revisions"}],"predecessor-version":[{"id":6671,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/6636\/revisions\/6671"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/6637"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=6636"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=6636"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=6636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}