{"id":5543,"date":"2024-08-30T18:26:43","date_gmt":"2024-08-30T09:26:43","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=5543"},"modified":"2025-06-18T12:51:37","modified_gmt":"2025-06-18T03:51:37","slug":"complain-phone","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/inbound\/complain-phone\/","title":{"rendered":"\u30af\u30ec\u30fc\u30e0\u96fb\u8a71\u306e\u5207\u308a\u65b9\u306f\uff1f\u9069\u5207\u306a\u96fb\u8a71\u5bfe\u5fdc\u3068\u52b9\u679c\u7684\u306a\u30d5\u30ec\u30fc\u30ba\u3082\u7d39\u4ecb"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00049_1.jpg\" alt=\"\u30af\u30ec\u30fc\u30e0\u96fb\u8a71\u306e\u5207\u308a\u65b9\u30de\u30b9\u30bf\u30fc\uff5c\u5370\u8c61\u3092\u5de6\u53f3\u3059\u308b\u52b9\u679c\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\" width=\"728\" \/><br \/>\n\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u3044\u3066\u3044\u308b\u3068\u3001\u591a\u304f\u306e\u9867\u5ba2\u304b\u3089\u6bce\u65e5\u3055\u307e\u3056\u307e\u306a\u554f\u3044\u5408\u308f\u305b\u304c\u5bc4\u305b\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u5546\u54c1\u306e\u4f7f\u3044\u65b9\u3084\u4e0d\u826f\u54c1\u306e\u4ea4\u63db\u306a\u3069\u3001\u9023\u7d61\u5185\u5bb9\u306f\u591a\u5c90\u306b\u308f\u305f\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u305d\u308c\u3089\u306b\u5bfe\u3057\u3066\u9069\u5207\u306b\u5bfe\u5fdc\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u306a\u304b\u306b\u306f\u7406\u4e0d\u5c3d\u306a\u30af\u30ec\u30fc\u30e0\u3092\u8a00\u3044\u3064\u3051\u3066\u304f\u308b\u3088\u3046\u306a\u4eba\u304c\u542b\u307e\u308c\u3066\u304a\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u5fc3\u8eab\u306e\u30b9\u30c8\u30ec\u30b9\u304c\u306e\u3057\u304b\u304b\u308a\u307e\u3059\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30af\u30ec\u30fc\u30e0\u96fb\u8a71\u306e\u5207\u308a\u65b9\u306b\u3064\u3044\u3066\u3001\u5370\u8c61\u3092\u5de6\u53f3\u3059\u308b\u52b9\u679c\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u65b9\u6cd5\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<br \/>\n<\/p>\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<h2 id=\"rtoc-1\" >\u30af\u30ec\u30fc\u30e0\u96fb\u8a71\u306e\u5207\u308a\u65b9\u3067\u5370\u8c61\u306f\u5909\u308f\u308b\uff1f<\/h2>\n<p>\u30af\u30ec\u30fc\u30e0\u3092\u53d7\u3051\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u306a\u304b\u306b\u306f\u3001\u30b9\u30c8\u30ec\u30b9\u306e\u3042\u307e\u308a\u7121\u7406\u3084\u308a\u96fb\u8a71\u3092\u7d42\u308f\u3089\u305b\u3066\u5207\u3063\u3066\u3057\u307e\u3044\u305f\u3044\u4eba\u304c\u3044\u308b\u3053\u3068\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u96fb\u8a71\u306e\u5207\u308a\u65b9\u306b\u3088\u3063\u3066\u306f\u9867\u5ba2\u306e\u6012\u308a\u3092\u5897\u5e45\u3055\u305b\u3001\u518d\u5ea6\u96fb\u8a71\u3092\u304b\u3051\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u304c\u3042\u308b\u306e\u3067\u3059\u3002<\/p>\n<p>\u4e00\u65b9\u3001\u76f8\u624b\u306e\u8a71\u3092\u3059\u3079\u3066\u805e\u304d\u5165\u308c\u3066\u3057\u307e\u3046\u3068\u76f8\u624b\u306f\u89aa\u5207\u5fc3\u3092\u5229\u7528\u3057\u3066\u3001\u9577\u6642\u9593\u30af\u30ec\u30fc\u30e0\u3092\u8a00\u3044\u7d9a\u3051\u308b\u3053\u3068\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001<strong>\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306b\u3088\u3063\u3066\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u696d\u52d9\u52b9\u7387\u306b\u5927\u304d\u304f\u304b\u304b\u308f\u3063\u3066\u304f\u308b\u3053\u3068\u304b\u3089\u3001\u7d30\u5fc3\u306e\u6ce8\u610f\u3092\u6255\u3044\u306a\u304c\u3089\u5207\u3089\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-2\" >\u30af\u30ec\u30fc\u30e0\u96fb\u8a71\u306e\u5fc3\u5f97\uff1a\u5207\u308a\u65b9\u3067\u5dee\u304c\u3064\u304f\u5bfe\u5fdc\u8853<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5545\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00049_2.jpg\" alt=\"\u5207\u308a\u65b9\u3067\u5dee\u304c\u3064\u304f\u5bfe\u5fdc\u8853\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00049_2.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00049_2-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00049_2-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u3053\u3061\u3089\u3067\u306f\u3001\u30af\u30ec\u30fc\u30e0\u96fb\u8a71\u304c\u304b\u304b\u3063\u3066\u304d\u305f\u3068\u304d\u306e\u5bfe\u5fdc\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-3\" 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id=\"rtoc-5\" 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id=\"rtoc-6\" >\u30af\u30ec\u30fc\u30e0\u96fb\u8a71\u306e\u5207\u308a\u65b9\uff1a\u65e9\u304f\u53ce\u675f\u3059\u308b\u52b9\u679c\u7684\u306a\u30d5\u30ec\u30fc\u30ba<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5546\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00049_3.jpg\" alt=\"\u65e9\u304f\u53ce\u675f\u3059\u308b\u52b9\u679c\u7684\u306a\u30d5\u30ec\u30fc\u30ba\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00049_3.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00049_3-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00049_3-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" 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id=\"rtoc-7\" 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href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%b3%e3%83%b3%e3%82%bf%e3%82%af%e3%83%88%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc\/\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u3044\u3066\u3044\u308b\u3068\u3001\u591a\u304f\u306e\u9867\u5ba2\u304b\u3089\u6bce\u65e5\u3055\u307e\u3056\u307e\u306a\u554f\u3044\u5408\u308f\u305b\u304c\u5bc4\u305b\u3089\u308c\u307e\u3059\u3002 \u5546\u54c1\u306e\u4f7f\u3044\u65b9\u3084\u4e0d\u826f\u54c1\u306e\u4ea4\u63db\u306a\u3069\u3001\u9023\u7d61\u5185\u5bb9\u306f\u591a\u5c90\u306b\u308f\u305f\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u305d\u308c\u3089\u306b\u5bfe\u3057\u3066\u9069\u5207\u306b\u5bfe\u5fdc\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u2026<span class=\"read-more\"><a href=\"https:\/\/ntn-bpo.jp\/column\/inbound\/complain-phone\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":5544,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[11,28],"class_list":["post-5543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inbound","tag-call-center","tag-28"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5543","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=5543"}],"version-history":[{"count":2,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5543\/revisions"}],"predecessor-version":[{"id":6678,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5543\/revisions\/6678"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/5544"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=5543"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=5543"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=5543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}