{"id":5500,"date":"2024-06-22T10:03:21","date_gmt":"2024-06-22T01:03:21","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=5500"},"modified":"2025-07-31T19:13:33","modified_gmt":"2025-07-31T10:13:33","slug":"telemarketing-difference","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/outbound\/telemarketing-difference\/","title":{"rendered":"\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f\u30c6\u30ec\u30a2\u30dd\u3068\u306e\u9055\u3044\u3084\u6210\u529f\u3078\u5c0e\u304f\u30dd\u30a4\u30f3\u30c8\u89e3\u8aac"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_1.jpg\" alt=\"\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f\u30c6\u30ec\u30a2\u30dd\u3068\u306e\u9055\u3044\u3084\u6210\u529f\u3078\u5c0e\u304f\u30dd\u30a4\u30f3\u30c8\u89e3\u8aac\" width=\"728\" 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href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<h2 id=\"rtoc-1\" 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href=\"https:\/\/ntn-bpo.jp\/column\/outbound\/lead-acquisition\/\">\u30ea\u30fc\u30c9\u7372\u5f97\u3068\u306f\uff1f\u76ee\u7684\u304b\u3089\u7372\u5f97\u65b9\u6cd5\u3001\u8cea\u3092\u9ad8\u3081\u308b\u53d6\u308a\u7d44\u307f\u307e\u3067\u89e3\u8aac<\/a>\u300d<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-2\" >\u30c6\u30ec\u30a2\u30dd\u3068\u306e\u9055\u3044<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5502\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_2.jpg\" alt=\"\u30c6\u30ec\u30a2\u30dd\u3068\u306e\u9055\u3044\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_2.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_2-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_2-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u6df7\u540c\u3055\u308c\u308b\u65b9\u304c\u591a\u3044\u8a00\u8449\u3068\u3057\u3066\u300c\u30c6\u30ec\u30a2\u30dd\u300d\u3068\u547c\u3070\u308c\u308b\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3069\u3061\u3089\u3082\u96fb\u8a71\u3092\u4f7f\u3046\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u3044\u3046\u70b9\u3067\u306f\u5171\u901a\u3057\u3066\u3044\u307e\u3059\u304c\u3001<strong>\u30c6\u30ec\u30a2\u30dd\u306f\u5546\u8ac7\u306e\u6570\u3092\u5897\u3084\u3059\u3053\u3068\u304c\u76ee\u7684\u3067\u3059\u3002<\/strong><\/p>\n<p>\u4e00\u65b9\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u96fb\u8a71\u3092\u901a\u3058\u3066\u3001\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u304c\u76ee\u7684\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30c6\u30ec\u30a2\u30dd\u306f\u6027\u8cea\u4e0a\u3001\u81ea\u793e\u304b\u3089\u304a\u5ba2\u69d8\u306b\u767a\u4fe1\u3059\u308b\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306e\u307f\u3067\u3042\u308b\u70b9\u3082\u7570\u306a\u308b\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-3\" >\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p>\u3053\u3061\u3089\u3067\u306f\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u5f97\u3089\u308c\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-4\" 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href=\"https:\/\/ntn-bpo.jp\/column\/customer-support\/call_center_customer_satisfaction\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CS\uff09\u30fb\u9867\u5ba2\u63a8\u5968\uff08NPS\uff09\u306b\u3064\u3044\u3066\u89e3\u8aac<\/a>\u300d<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-5\" 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>\u55b6\u696d\u5229\u76ca\u306e\u5897\u52a0<\/h3>\n<p>\u5148\u8ff0\u3057\u305f\u55b6\u696d\u6d3b\u52d5\u304c\u52b9\u7387\u5316\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u77ed\u6642\u9593\u3067\u591a\u304f\u306e\u304a\u5ba2\u69d8\u3092\u5bfe\u5fdc\u3067\u304d\u308b\u307b\u304b\u3001\u55b6\u696d\u6d3b\u52d5\u3067\u767a\u751f\u3059\u308b\u30b3\u30b9\u30c8\u3092\u6291\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u4f01\u696d\u306b\u6b8b\u308b\u55b6\u696d\u5229\u76ca\u3092\u5897\u52a0\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-7\" >\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30c7\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5503\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_3.jpg\" alt=\"\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30c7\u30e1\u30ea\u30c3\u30c8\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_3.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_3-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_3-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u4e00\u65b9\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306b\u306f\u4e0b\u8a18\u306e\u3088\u3046\u306a\u30c7\u30e1\u30ea\u30c3\u30c8\u304c\u767a\u751f\u3059\u308b\u70b9\u306b\u306f\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u4e8b\u524d\u6e96\u5099\u3084\u30ce\u30a6\u30cf\u30a6\u304c\u5fc5\u8981<\/strong><\/li>\n<li><strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u63a1\u7528\u3084\u80b2\u6210\u306b\u6642\u9593\u3068\u30b3\u30b9\u30c8\u304c\u5fc5\u8981<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u305f\u3081\u306b\u306f\u96fb\u8a71\u304c\u5fc5\u8981\u3067\u3042\u308a\u3001\u696d\u52d9\u306e\u6a19\u6e96\u5316\u3092\u56f3\u308b\u305f\u3081\u306b\u306f\u30b9\u30af\u30ea\u30d7\u30c8\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3082\u500b\u4eba\u5dee\u304c\u3042\u308b\u305f\u3081\u3001\u63a1\u7528\u3084\u80b2\u6210\u306e\u969b\u306b\u591a\u304f\u306e\u6642\u9593\u3068\u30b3\u30b9\u30c8\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 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