{"id":5500,"date":"2024-06-22T10:03:21","date_gmt":"2024-06-22T01:03:21","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=5500"},"modified":"2025-07-31T19:13:33","modified_gmt":"2025-07-31T10:13:33","slug":"telemarketing-difference","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/outbound\/telemarketing-difference\/","title":{"rendered":"\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f\u30c6\u30ec\u30a2\u30dd\u3068\u306e\u9055\u3044\u3084\u6210\u529f\u3078\u5c0e\u304f\u30dd\u30a4\u30f3\u30c8\u89e3\u8aac"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_1.jpg\" alt=\"\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f\u30c6\u30ec\u30a2\u30dd\u3068\u306e\u9055\u3044\u3084\u6210\u529f\u3078\u5c0e\u304f\u30dd\u30a4\u30f3\u30c8\u89e3\u8aac\" width=\"728\" \/><\/p>\n<p>\u4f01\u696d\u304c\u53ce\u76ca\u3092\u7372\u5f97\u3059\u308b\u305f\u3081\u306b\u3001\u55b6\u696d\u6d3b\u52d5\u3060\u3051\u3067\u306f\u306a\u304f\u8ca9\u4fc3\u3084\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u306a\u3069\u306e\u6d3b\u52d5\u3092\u884c\u3046\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u8fd1\u5e74\u3067\u306f\u3055\u307e\u3056\u307e\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3044\u3001\u81ea\u793e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8a8d\u77e5\u62e1\u5927\u3092\u56f3\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u8fd1\u5e74\u3067\u306fWeb\u4e0a\u3067\u884c\u3046Web\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u63a1\u7528\u3059\u308b\u4f01\u696d\u304c\u591a\u304f\u306a\u308a\u307e\u3057\u305f\u304c\u3001\u96fb\u8a71\u306b\u3088\u308b\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3082\u6709\u52b9\u3067\u3059\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\u3069\u306e\u3088\u3046\u306a\u3082\u306e\u306a\u306e\u304b\u306b\u3064\u3044\u3066\u3001\u30c6\u30ec\u30a2\u30dd\u3068\u306e\u9055\u3044\u3084\u6210\u529f\u3078\u5c0e\u304f\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<h2 id=\"rtoc-1\" >\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f<\/h2>\n<p><strong>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u96fb\u8a71\u3092\u4f7f\u3063\u305f\u30c0\u30a4\u30ec\u30af\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u624b\u6cd5\u3067\u3001\u8a2a\u554f\u306e\u624b\u9593\u3092\u7701\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/strong><\/p>\n<p>\u4e00\u898b\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u4f01\u696d\u304b\u3089\u304a\u5ba2\u69d8\u306b\u67b6\u96fb\u3059\u308b\u300c\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u300d\u3060\u3051\u3060\u3068\u601d\u308f\u308c\u304c\u3061\u3067\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u8208\u5473\u3092\u6301\u3063\u305f\u304a\u5ba2\u69d8\u304b\u3089\u306e\u96fb\u8a71\u3092\u53d7\u96fb\u3059\u308b\u300c\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u300d\u3082\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u554f\u3044\u5408\u308f\u305b\u3084\u30af\u30ec\u30fc\u30e0\u3078\u306e\u771f\u646f\u306a\u5bfe\u5fdc\u306b\u3088\u308a\u81ea\u793e\u306e\u9867\u5ba2\u3068\u306a\u3063\u3066\u304f\u308c\u308b\u3053\u3068\u3067\u3001\u7d50\u679c\u7684\u306b\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u53c2\u8003\u30da\u30fc\u30b8\uff1a\u5f53\u793e\u30b3\u30e9\u30e0\u30da\u30fc\u30b8\u300c<a href=\"https:\/\/ntn-bpo.jp\/column\/outbound\/lead-acquisition\/\">\u30ea\u30fc\u30c9\u7372\u5f97\u3068\u306f\uff1f\u76ee\u7684\u304b\u3089\u7372\u5f97\u65b9\u6cd5\u3001\u8cea\u3092\u9ad8\u3081\u308b\u53d6\u308a\u7d44\u307f\u307e\u3067\u89e3\u8aac<\/a>\u300d<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-2\" >\u30c6\u30ec\u30a2\u30dd\u3068\u306e\u9055\u3044<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5502\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_2.jpg\" alt=\"\u30c6\u30ec\u30a2\u30dd\u3068\u306e\u9055\u3044\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_2.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_2-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_2-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u6df7\u540c\u3055\u308c\u308b\u65b9\u304c\u591a\u3044\u8a00\u8449\u3068\u3057\u3066\u300c\u30c6\u30ec\u30a2\u30dd\u300d\u3068\u547c\u3070\u308c\u308b\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3069\u3061\u3089\u3082\u96fb\u8a71\u3092\u4f7f\u3046\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u3044\u3046\u70b9\u3067\u306f\u5171\u901a\u3057\u3066\u3044\u307e\u3059\u304c\u3001<strong>\u30c6\u30ec\u30a2\u30dd\u306f\u5546\u8ac7\u306e\u6570\u3092\u5897\u3084\u3059\u3053\u3068\u304c\u76ee\u7684\u3067\u3059\u3002<\/strong><\/p>\n<p>\u4e00\u65b9\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u96fb\u8a71\u3092\u901a\u3058\u3066\u3001\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u304c\u76ee\u7684\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30c6\u30ec\u30a2\u30dd\u306f\u6027\u8cea\u4e0a\u3001\u81ea\u793e\u304b\u3089\u304a\u5ba2\u69d8\u306b\u767a\u4fe1\u3059\u308b\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306e\u307f\u3067\u3042\u308b\u70b9\u3082\u7570\u306a\u308b\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-3\" >\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p>\u3053\u3061\u3089\u3067\u306f\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u5f97\u3089\u308c\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-4\" >\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/h3>\n<p>\u5148\u8ff0\u306e\u901a\u308a\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3060\u3051\u3067\u306f\u306a\u304f\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u624b\u6cd5\u3067\u3059\u3002<\/p>\n<p><strong>\u304a\u5ba2\u69d8\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u30af\u30ec\u30fc\u30e0\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u81ea\u793e\u306e\u9867\u5ba2\u3092\u7372\u5f97\u3059\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3082\u8ca2\u732e\u3057\u307e\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>\u53c2\u8003\u30da\u30fc\u30b8\uff1a\u5f53\u793e\u30b3\u30e9\u30e0\u30da\u30fc\u30b8\u300c<a href=\"https:\/\/ntn-bpo.jp\/column\/customer-support\/call_center_customer_satisfaction\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CS\uff09\u30fb\u9867\u5ba2\u63a8\u5968\uff08NPS\uff09\u306b\u3064\u3044\u3066\u89e3\u8aac<\/a>\u300d<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-5\" >\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316<\/h3>\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u304a\u5ba2\u69d8\u306e\u3082\u3068\u306b\u8db3\u3092\u904b\u3076\u5fc5\u8981\u304c\u306a\u304f\u3001\u30aa\u30d5\u30a3\u30b9\u5185\u3067\u5b9f\u65bd\u3067\u304d\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u8a2a\u554f\u306e\u969b\u306b\u306f\u79fb\u52d5\u6642\u9593\u3084\u4ea4\u901a\u8cbb\u304c\u767a\u751f\u3057\u307e\u3059\u304c\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u306f\u3053\u308c\u3089\u304c\u767a\u751f\u3057\u306a\u3044\u305f\u3081\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316\u304c\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-6\" >\u55b6\u696d\u5229\u76ca\u306e\u5897\u52a0<\/h3>\n<p>\u5148\u8ff0\u3057\u305f\u55b6\u696d\u6d3b\u52d5\u304c\u52b9\u7387\u5316\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u77ed\u6642\u9593\u3067\u591a\u304f\u306e\u304a\u5ba2\u69d8\u3092\u5bfe\u5fdc\u3067\u304d\u308b\u307b\u304b\u3001\u55b6\u696d\u6d3b\u52d5\u3067\u767a\u751f\u3059\u308b\u30b3\u30b9\u30c8\u3092\u6291\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u4f01\u696d\u306b\u6b8b\u308b\u55b6\u696d\u5229\u76ca\u3092\u5897\u52a0\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-7\" >\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30c7\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5503\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_3.jpg\" alt=\"\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30c7\u30e1\u30ea\u30c3\u30c8\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_3.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_3-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00046_3-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u4e00\u65b9\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306b\u306f\u4e0b\u8a18\u306e\u3088\u3046\u306a\u30c7\u30e1\u30ea\u30c3\u30c8\u304c\u767a\u751f\u3059\u308b\u70b9\u306b\u306f\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u4e8b\u524d\u6e96\u5099\u3084\u30ce\u30a6\u30cf\u30a6\u304c\u5fc5\u8981<\/strong><\/li>\n<li><strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u63a1\u7528\u3084\u80b2\u6210\u306b\u6642\u9593\u3068\u30b3\u30b9\u30c8\u304c\u5fc5\u8981<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u305f\u3081\u306b\u306f\u96fb\u8a71\u304c\u5fc5\u8981\u3067\u3042\u308a\u3001\u696d\u52d9\u306e\u6a19\u6e96\u5316\u3092\u56f3\u308b\u305f\u3081\u306b\u306f\u30b9\u30af\u30ea\u30d7\u30c8\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3082\u500b\u4eba\u5dee\u304c\u3042\u308b\u305f\u3081\u3001\u63a1\u7528\u3084\u80b2\u6210\u306e\u969b\u306b\u591a\u304f\u306e\u6642\u9593\u3068\u30b3\u30b9\u30c8\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-8\" >\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u6210\u529f\u3078\u5c0e\u304f\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u6210\u529f\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u4e0b\u8a18\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li><strong>\u76ee\u7684\u3084\u30b4\u30fc\u30eb\u3092\u660e\u78ba\u306b\u3059\u308b<\/strong><\/li>\n<li><strong>\u8cc7\u6599\u3084\u7814\u4fee\u306a\u3069\u4f53\u5236\u3092\u6574\u3048\u308b<\/strong><\/li>\n<li><strong>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9\u306e\u6d3b\u7528\u3092\u691c\u8a0e\u3059\u308b<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u77ed\u6642\u9593\u3067\u52b9\u7387\u826f\u304f\u55b6\u696d\u6d3b\u52d5\u3092\u884c\u3046\u305f\u3081\u306b\u306f\u3001\u3053\u308c\u3089\u306f\u4e0d\u53ef\u6b20\u306a\u8981\u7d20\u3068\u3044\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u5f53\u793e\u30b5\u30fc\u30d3\u30b9\u30da\u30fc\u30b8\uff1a<a href=\"https:\/\/ntn-bpo.jp\/inbound\">\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc|\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-9\" >\u304a\u308f\u308a\u306b<\/h2>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u96fb\u8a71\u3092\u4f7f\u3063\u305f\u30c0\u30a4\u30ec\u30af\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u624b\u6cd5\u3067\u3001\u8a2a\u554f\u306e\u624b\u9593\u3092\u7701\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u7279\u5fb4\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316\u3001\u55b6\u696d\u5229\u76ca\u306e\u5897\u52a0\u3068\u3044\u3063\u305f\u30e1\u30ea\u30c3\u30c8\u3092\u5f97\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u65b0\u305f\u306a\u55b6\u696d\u65b9\u6cd5\u3092\u304a\u63a2\u3057\u306e\u65b9\u306f\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u5b9f\u8df5\u3057\u3066\u306f\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<div class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%83%86%e3%83%ac%e3%83%9e%e3%83%bc%e3%82%b1%e3%83%86%e3%82%a3%e3%83%b3%e3%82%b0\/\">\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>\u4f01\u696d\u304c\u53ce\u76ca\u3092\u7372\u5f97\u3059\u308b\u305f\u3081\u306b\u3001\u55b6\u696d\u6d3b\u52d5\u3060\u3051\u3067\u306f\u306a\u304f\u8ca9\u4fc3\u3084\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u306a\u3069\u306e\u6d3b\u52d5\u3092\u884c\u3046\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002 \u8fd1\u5e74\u3067\u306f\u3055\u307e\u3056\u307e\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3044\u3001\u81ea\u793e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8a8d\u77e5\u62e1\u5927\u3092\u56f3\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002 \u8fd1\u5e74\u2026<span class=\"read-more\"><a href=\"https:\/\/ntn-bpo.jp\/column\/outbound\/telemarketing-difference\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":5501,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[11,63],"class_list":["post-5500","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outbound","tag-call-center","tag-63"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5500","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=5500"}],"version-history":[{"count":7,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5500\/revisions"}],"predecessor-version":[{"id":6802,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5500\/revisions\/6802"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/5501"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=5500"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=5500"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=5500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}