{"id":5461,"date":"2024-05-15T09:16:43","date_gmt":"2024-05-15T00:16:43","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=5461"},"modified":"2025-02-25T17:37:36","modified_gmt":"2025-02-25T08:37:36","slug":"callcenter-telephoneagency","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-telephoneagency\/","title":{"rendered":"\u96fb\u8a71\u4ee3\u884c\u3068\u306f\uff1f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u306e\u9055\u3044\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00043_1.jpg\" alt=\"\u96fb\u8a71\u4ee3\u884c\u3068\u306f\uff1f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u306e\u9055\u3044\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac\" width=\"728\" \/><br \/>\n\u8fd1\u5e74\u3067\u306f\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u304c\u666e\u53ca\u3057\u305f\u3053\u3068\u306b\u3088\u308a\u3001Web\u7d4c\u7531\u3067\u304a\u554f\u3044\u5408\u308f\u305b\u3092\u3059\u308b\u65b9\u304c\u591a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u6587\u7ae0\u3068\u3057\u3066\u3084\u308a\u53d6\u308a\u3092\u6b8b\u305b\u308b\u4e00\u65b9\u3001\u8fd4\u4fe1\u30b9\u30d4\u30fc\u30c9\u3084\u901a\u4fe1\u74b0\u5883\u306a\u3069\u304c\u5f71\u97ff\u3059\u308b\u305f\u3081\u3001\u96fb\u8a71\u3067\u554f\u3044\u5408\u308f\u305b\u308b\u65b9\u304c\u591a\u304f\u3044\u3089\u3063\u3057\u3083\u3044\u307e\u3059\u3002<\/p>\n<p>\u304a\u5ba2\u69d8\u304b\u3089\u306e\u96fb\u8a71\u306b\u5bfe\u5fdc\u3059\u308b\u65b9\u306b\u306f\u3001\u81ea\u793e\u306e\u30b9\u30bf\u30c3\u30d5\u3060\u3051\u3067\u306f\u306a\u304f\u4ee3\u884c\u696d\u8005\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u96fb\u8a71\u4ee3\u884c\u3068\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u306e\u9055\u3044\u3084\u3001\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<br \/>\n<\/p>\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<h2 id=\"rtoc-1\" >\u96fb\u8a71\u4ee3\u884c\u3068\u306f\uff1f<\/h2>\n<p><strong>\u96fb\u8a71\u4ee3\u884c\u3068\u306f\u3001\u4f01\u696d\u306b\u304b\u304b\u3063\u3066\u304d\u305f\u96fb\u8a71\u3092\u8ee2\u9001\u3057\u3066\u4ee3\u884c\u696d\u8005\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u4ee3\u308f\u308a\u306b\u5bfe\u5fdc\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u6307\u3057\u307e\u3059\u3002<\/strong><\/p>\n<p>\u30aa\u30d5\u30a3\u30b9\u306e\u56fa\u5b9a\u96fb\u8a71\u304b\u3089\u8ee2\u9001\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u67b6\u96fb\u8005\u306b\u9055\u548c\u611f\u3092\u4e0e\u3048\u308b\u3053\u3068\u306a\u304f\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u4f11\u65e5\u306a\u3069\u30aa\u30d5\u30a3\u30b9\u304c\u4e0d\u5728\u306e\u3068\u304d\u3084\u5546\u8ac7\u4e2d\u306a\u3069\u3067\u3082\u5bfe\u5fdc\u3057\u3066\u3082\u3089\u3048\u308b\u305f\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u8ab2\u984c\u306e\u65e9\u671f\u89e3\u6c7a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u5bfe\u5fdc\u3057\u305f\u5185\u5bb9\u306f\u96fb\u8a71\u3084E\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u3067\u5831\u544a\u3057\u3066\u304f\u308c\u308b\u305f\u3081\u3001\u5bfe\u5fdc\u306e\u9069\u5207\u30fb\u4e0d\u9069\u5207\u3092\u5224\u65ad\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-2\" >\u96fb\u8a71\u4ee3\u884c\u3067\u4f9d\u983c\u3067\u304d\u308b\u5185\u5bb9<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5463\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00043_2.jpg\" alt=\"\u96fb\u8a71\u4ee3\u884c\u3067\u4f9d\u983c\u3067\u304d\u308b\u5185\u5bb9\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00043_2.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00043_2-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00043_2-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u96fb\u8a71\u4ee3\u884c\u696d\u8005\u306b\u306f\u3001\u4e0b\u8a18\u306e\u696d\u52d9\u3092\u4f9d\u983c\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u62c5\u5f53\u8005\u3078\u306e\u53d6\u308a\u6b21\u304e\u3001\u6298\u308a\u8fd4\u3057\u306e\u7d04\u675f\u306a\u3069\u53d7\u96fb\u306e\u4e00\u6642\u5bfe\u5fdc<\/strong><\/li>\n<li><strong>\u6ce8\u6587\u53d7\u4ed8\u3084\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u3078\u306e\u5bfe\u5fdc<\/strong><\/li>\n<li><strong>\u696d\u52d9\u306b\u95a2\u4fc2\u306a\u304f\u3001\u81ea\u793e\u304c\u6c42\u3081\u3066\u3044\u306a\u3044\u55b6\u696d\u96fb\u8a71\u306e\u53d7\u96fb\u5bfe\u5fdc<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u3053\u308c\u3089\u3092\u4ee3\u884c\u3059\u308b\u3053\u3068\u3067\u3001\u4f9d\u983c\u3057\u305f\u4f01\u696d\u306f\u5f93\u696d\u54e1\u306e\u696d\u52d9\u52b9\u7387\u5316\u3092\u56f3\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-3\" >\u96fb\u8a71\u4ee3\u884c\u3068\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u9055\u3044<\/h2>\n<p>\u96fb\u8a71\u4ee3\u884c\u306e\u3088\u3046\u306b\u3001\u96fb\u8a71\u306b\u95a2\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u306a\u304b\u306b\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u4e00\u822c\u7684\u306a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u6570\u5341\u540d\u5358\u4f4d\u306a\u3069\u591a\u304f\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5728\u7c4d\u3057\u3066\u3044\u308b\u3001\u5927\u898f\u6a21\u306a\u904b\u55b6\u304c\u884c\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4e00\u65b9\u3001\u96fb\u8a71\u4ee3\u884c\u306f\u6bd4\u8f03\u7684\u5c0f\u898f\u6a21\u306a\u4eba\u6570\u3067\u904b\u55b6\u3055\u308c\u3066\u304a\u308a\u3001\u696d\u8005\u306b\u3088\u3063\u3066\u306f\u4f9d\u983c\u5148\u306b\u30c7\u30b9\u30af\u3092\u8a2d\u3051\u3066\u3082\u3089\u3063\u3066\u3044\u308b\u3068\u3053\u308d\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u696d\u52d9\u5185\u5bb9\u306b\u3082\u9055\u3044\u304c\u3042\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u76f8\u8ac7\u7a93\u53e3\u3084\u6ce8\u6587\u53d7\u4ed8\u304b\u3089\u65b0\u898f\u9867\u5ba2\u3078\u306e\u55b6\u696d\u3001\u65e2\u5b58\u9867\u5ba2\u3078\u306e\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u307e\u3067\u3001\u5305\u62ec\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n<p>\u96fb\u8a71\u4ee3\u884c\u306b\u3064\u3044\u3066\u306f\u4f1a\u793e\u304c\u53d7\u96fb\u3057\u305f\u3001\u554f\u3044\u5408\u308f\u305b\u3084\u6ce8\u6587\u306a\u3069\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u4e3b\u306a\u30b5\u30fc\u30d3\u30b9\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u3064\u307e\u308a\u3001<strong>\u591a\u304f\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3068\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306e\u4e21\u65b9\u304c\u4e3b\u696d\u52d9\u3068\u306a\u308a\u3001\u96fb\u8a71\u4ee3\u884c\u306f\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u304c\u4e3b\u696d\u52d9\u306e\u50be\u5411\u306b\u3042\u308b\u3068\u3044\u3048\u307e\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-4\" >\u96fb\u8a71\u4ee3\u884c\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5464\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00043_3.jpg\" alt=\"\u96fb\u8a71\u4ee3\u884c\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00043_3.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00043_3-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00043_3-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u3053\u3061\u3089\u3067\u306f\u3001\u96fb\u8a71\u4ee3\u884c\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-5\" >\u30e1\u30ea\u30c3\u30c8<\/h3>\n<p>\u96fb\u8a71\u4ee3\u884c\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u5074\u306f\u4e0b\u8a18\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u793e\u54e1\u6559\u80b2\u3084\u63a1\u7528\u30b3\u30b9\u30c8\u306a\u3069\u4eba\u4ef6\u8cbb\u306e\u524a\u6e1b<\/strong><\/li>\n<li><strong>\u4f9d\u983c\u4f01\u696d\u306e\u793e\u54e1\u304c\u30b3\u30a2\u696d\u52d9\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b<\/strong><\/li>\n<li><strong>\u96fb\u8a71\u304c\u3064\u306a\u304c\u308a\u3001\u8ab2\u984c\u304c\u89e3\u6c7a\u3059\u308b\u3053\u3068\u306b\u3088\u308b\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u4e0a\u8a18\u3088\u308a\u3001\u96fb\u8a71\u4ee3\u884c\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u6539\u5584\u3059\u308b\u305f\u3081\u3001\u53ce\u76ca\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-6\" >\u30c7\u30e1\u30ea\u30c3\u30c8<\/h3>\n<p>\u4e00\u65b9\u3001\u96fb\u8a71\u4ee3\u884c\u3092\u4f9d\u983c\u3059\u308b\u3053\u3068\u3067\u4e0b\u8a18\u306e\u3088\u3046\u306a\u30c7\u30e1\u30ea\u30c3\u30c8\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u70b9\u306b\u306f\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li><strong>\u5916\u6ce8\u8cbb\u7528\u304c\u767a\u751f\u3059\u308b<\/strong><\/li>\n<li><strong>\u81ea\u793e\u3068\u696d\u8005\u9593\u3067\u8a8d\u8b58\u306e\u9f5f\u9f6c\u3001\u60c5\u5831\u306e\u30ba\u30ec\u304c\u767a\u751f\u3059\u308b<\/strong><\/li>\n<li><strong>\u81ea\u793e\u5f93\u696d\u54e1\u304c\u96fb\u8a71\u5bfe\u5fdc\u3092\u8efd\u8996\u3059\u308b\u61f8\u5ff5\u304c\u3042\u308b<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u3053\u308c\u3089\u304c\u767a\u751f\u3059\u308b\u3068\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u4f4e\u4e0b\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u9867\u5ba2\u96e2\u308c\u304c\u9032\u884c\u3057\u3066\u3057\u307e\u3046\u61f8\u5ff5\u304c\u3042\u308b\u305f\u3081\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-7\" >\u96fb\u8a71\u4ee3\u884c\u4f1a\u793e\u3092\u9078\u3076\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p>\u96fb\u8a71\u4ee3\u884c\u696d\u8005\u3092\u9078\u3076\u3068\u304d\u306f\u3001\u4e0b\u8a18\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li><strong>\u4ee3\u884c\u30b9\u30bf\u30c3\u30d5\u306e\u6559\u80b2\u30fb\u6307\u5c0e\u5185\u5bb9<\/strong><\/li>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u306e\u8cea<\/strong><\/li>\n<li><strong>\u8cbb\u7528\u5bfe\u52b9\u679c\u30fb\u30d7\u30e9\u30f3\u5185\u5bb9<\/strong><\/li>\n<li><strong>\u5165\u5ff5\u306a\u30d2\u30a2\u30ea\u30f3\u30b0\u306e\u5b9f\u65bd<\/strong><\/li>\n<li><strong>\u5bfe\u5fdc\u3057\u3066\u304f\u308c\u308b\u53d7\u96fb\u5185\u5bb9<\/strong><\/li>\n<li><strong>\u5b9f\u7e3e<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u300c\u4ee3\u884c\u3092\u4f9d\u983c\u3057\u305f\u3051\u3069\u3001\u671f\u5f85\u3057\u3066\u3044\u305f\u3088\u3046\u306a\u6210\u679c\u304c\u5f97\u3089\u308c\u306a\u304b\u3063\u305f\u300d\u3068\u306a\u3089\u306a\u3044\u3088\u3046\u306b\u3001\u9078\u5b9a\u6642\u306b\u306f\u8907\u6570\u793e\u3067\u898b\u6bd4\u3079\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-8\" >\u304a\u308f\u308a\u306b<\/h2>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u96fb\u8a71\u4ee3\u884c\u306e\u696d\u52d9\u5185\u5bb9\u3068\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u306e\u9055\u3044\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u96fb\u8a71\u4ee3\u884c\u306f\u304a\u5ba2\u69d8\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u6ce8\u6587\u3068\u3044\u3063\u305f\u3001\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u306b\u95a2\u3059\u308b\u5bfe\u5fdc\u3092\u884c\u3046\u3053\u3068\u304c\u4e3b\u306a\u696d\u52d9\u3067\u3059\u3002<\/p>\n<p>\u4e00\u65b9\u3001\u591a\u304f\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u76f8\u8ac7\u7a93\u53e3\u306a\u3069\u304a\u5ba2\u69d8\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3084\u6ce8\u6587\u53d7\u4ed8\u3001\u65b0\u898f\u30fb\u65e2\u5b58\u9867\u5ba2\u3078\u306e\u55b6\u696d\u6d3b\u52d5\u307e\u3067\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u304b\u3089\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306e\u5e45\u5e83\u3044\u67b6\u96fb\u696d\u52d9\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n<p>\u4ee3\u884c\u3092\u4f9d\u983c\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u4eba\u4ef6\u8cbb\u306e\u524a\u6e1b\u3084\u30b3\u30a2\u696d\u52d9\u3078\u306e\u96c6\u4e2d\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u3044\u3063\u305f\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u96fb\u8a71\u4ee3\u884c\u3092\u4f9d\u983c\u3059\u308b\u969b\u306f\u3001\u4e0b\u8a18\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul>\n<li>\u4ee3\u884c\u30b9\u30bf\u30c3\u30d5\u306e\u6559\u80b2\u30fb\u6307\u5c0e<\/li>\n<li>\u30b5\u30fc\u30d3\u30b9\u306e\u8cea<\/li>\n<li>\u8cbb\u7528\u5bfe\u52b9\u679c\u30fb\u30d7\u30e9\u30f3\u5185\u5bb9<\/li>\n<li>\u5165\u5ff5\u306a\u30d2\u30a2\u30ea\u30f3\u30b0\u306e\u5b9f\u65bd<\/li>\n<li>\u5bfe\u5fdc\u3057\u3066\u304f\u308c\u308b\u53d7\u96fb\u5185\u5bb9<\/li>\n<li>\u5b9f\u7e3e<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u8cbb\u7528\u5bfe\u52b9\u679c\u3084\u696d\u52d9\u52b9\u7387\u6539\u5584\u306e\u305f\u3081\u306b\u3001\u624b\u304c\u53d6\u3089\u308c\u308b\u96fb\u8a71\u5bfe\u5fdc\u306f\u4ee3\u884c\u696d\u8005\u306b\u4f9d\u983c\u3057\u3066\u307f\u3066\u306f\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<div class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%a2%e3%82%a6%e3%83%88%e3%82%bd%e3%83%bc%e3%82%b7%e3%83%b3%e3%82%b0\/\">\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>\u8fd1\u5e74\u3067\u306f\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u304c\u666e\u53ca\u3057\u305f\u3053\u3068\u306b\u3088\u308a\u3001Web\u7d4c\u7531\u3067\u304a\u554f\u3044\u5408\u308f\u305b\u3092\u3059\u308b\u65b9\u304c\u591a\u304f\u306a\u308a\u307e\u3057\u305f\u3002 \u6587\u7ae0\u3068\u3057\u3066\u3084\u308a\u53d6\u308a\u3092\u6b8b\u305b\u308b\u4e00\u65b9\u3001\u8fd4\u4fe1\u30b9\u30d4\u30fc\u30c9\u3084\u901a\u4fe1\u74b0\u5883\u306a\u3069\u304c\u5f71\u97ff\u3059\u308b\u305f\u3081\u3001\u96fb\u8a71\u3067\u554f\u3044\u5408\u308f\u305b\u308b\u65b9\u304c\u591a\u304f\u3044\u3089\u2026<span class=\"read-more\"><a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-telephoneagency\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":5462,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[14,11],"class_list":["post-5461","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-center","tag-14","tag-call-center"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=5461"}],"version-history":[{"count":3,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5461\/revisions"}],"predecessor-version":[{"id":5997,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5461\/revisions\/5997"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/5462"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=5461"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=5461"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=5461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}