{"id":5409,"date":"2024-04-02T14:03:01","date_gmt":"2024-04-02T05:03:01","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=5409"},"modified":"2026-09-07T15:18:34","modified_gmt":"2026-09-07T06:18:34","slug":"faq-qanda","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/inbound\/faq-qanda\/","title":{"rendered":"FAQ\u3068\u306f\uff1fQ\uff06A\u3068\u306e\u9055\u3044\u3084\u4f5c\u6210\u306e\u624b\u9806\u30fb\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00038_1.jpg\" alt=\"FAQ\u3068\u306f\uff1fQ\uff06A\u3068\u306e\u9055\u3044\u3084\u4f5c\u6210\u306e\u624b\u9806\u30fb\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac\" width=\"728\" \/><br \/>\n\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u696d\u52d9\u306e\u306a\u304b\u306b\u306f\u3001\u304a\u5ba2\u69d8\u3084\u793e\u5185\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3066\u8fd4\u7b54\u3059\u308b\u3053\u3068\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u540c\u3058\u3088\u3046\u306a\u8cea\u554f\u304c\u591a\u304f\u5bc4\u305b\u3089\u308c\u305f\u308a\u3001\u53d7\u96fb\u3092\u3057\u305f\u308a\u3059\u308b\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u5927\u304d\u306a\u8ca0\u62c5\u304c\u304b\u304b\u3063\u3066\u3057\u307e\u3046\u3082\u306e\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u554f\u3044\u5408\u308f\u305b\u304c\u591a\u3044\u4f01\u696d\u306e\u306a\u304b\u306b\u306fWeb\u30b5\u30a4\u30c8\u306a\u3069\u306b\u3042\u3089\u304b\u3058\u3081\u56de\u7b54\u3092\u7528\u610f\u3057\u3066\u304a\u304f\u3068\u3053\u308d\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001FAQ\u3068Q&amp;A\u3068\u306e\u9055\u3044\u3084\u3001\u4f5c\u6210\u306e\u624b\u9806\u30fb\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<br \/>\n<\/p>\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<h2 id=\"rtoc-1\" >FAQ\u3068\u306f<\/h2>\n<p><strong>FAQ<\/strong><strong>\u3068\u306f\u300cFrequently Asked Questions\u300d\u306e\u7565\u3067\u3042\u308a\u3001\u300c\u983b\u7e41\u306b\u5c0b\u306d\u3089\u308c\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u300d\u3068\u8a33\u3055\u308c\u307e\u3059\u3002<\/strong><\/p>\n<p>\u4e00\u8a00\u3067\u300c\u304a\u554f\u3044\u5408\u308f\u305b\u300d\u3068\u3044\u3063\u3066\u3082\u3001\u6bce\u65e5\u306e\u3088\u3046\u306b\u5bc4\u305b\u3089\u308c\u308b\u3082\u306e\u3084\u3001\u983b\u5ea6\u304c\u5c11\u306a\u3044\u3082\u306e\u306a\u3069\u305d\u306e\u5185\u5bb9\u306f\u3055\u307e\u3056\u307e\u3067\u3059\u3002<\/p>\n<p>\u983b\u5ea6\u304c\u9ad8\u3044\u3082\u306e\u306b\u3064\u3044\u3066\u306f\u3001\u540c\u3058\u3053\u3068\u3092\u4f55\u5ea6\u3082\u4f1d\u3048\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u305f\u3081\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30c8\u30ec\u30b9\u3084\u5fdc\u5bfe\u6642\u9593\u304c\u5897\u52a0\u3057\u307e\u3059\u3002<\/p>\n<p>\u305d\u3053\u3067\u3001Web\u30b5\u30a4\u30c8\u306a\u3069\u306bFAQ\u3068\u3057\u3066\u3042\u3089\u304b\u3058\u3081\u8a18\u8f09\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u53d7\u96fb\u56de\u6570\u3092\u6e1b\u3089\u3057\u3066\u8cbb\u7528\u5bfe\u52b9\u679c\u306e\u6539\u5584\u3092\u56f3\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-2\" >FAQ\u306e\u7a2e\u985e<\/h3>\n<p>FAQ\u306b\u306f\u3001\u4e0b\u8a18\u306e\u3088\u3046\u306b\u300c\u9867\u5ba2\u5411\u3051FAQ\u300d\u3001\u300c\u793e\u5185\u5411\u3051FAQ\u300d\u3001\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051FAQ\u300d\u306e3\u7a2e\u985e\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u304a\u5ba2\u69d8\u5411\u3051FAQ \uff1a\u304a\u5ba2\u69d8\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u95a2\u3059\u308b\u89e3\u6c7a\u7b56\u30fb\u7b54\u3048\u3092\u8a18\u8f09\u3057\u3066\u3044\u308bFAQ<\/strong><\/li>\n<li><strong>\u793e\u5185\u5411\u3051FAQ \uff1a\u793e\u5185\u306b\u304a\u3051\u308b\u65e5\u5e38\u696d\u52d9\u306e\u8ab2\u984c\u89e3\u6c7a\u304c\u76ee\u7684\u306eFAQ<\/strong><\/li>\n<li><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051FAQ \uff1a\u304a\u5ba2\u69d8\u3092\u542b\u3081\u305f\u3001\u793e\u5916\u3092\u5bfe\u8c61\u3068\u3057\u3066\u3044\u308bFAQ<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-3\" >FAQ\u3068Q&amp;A\u306e\u9055\u3044<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5411\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00038_2.jpg\" alt=\"FAQ\u3068Q\uff06A\u306e\u9055\u3044\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00038_2.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00038_2-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00038_2-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>FAQ\u3068\u985e\u4f3c\u3059\u308b\u8a00\u8449\u306e\u306a\u304b\u306b\u306f\u3001\u300cQ&amp;A\u300d\u3068\u547c\u3070\u308c\u308b\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>Q&amp;A\u306f\u300cQuestion and Answer\u300d\u306e\u7565\u3067\u3042\u308a\u3001\u8cea\u554f\u3068\u56de\u7b54\u3068\u76f4\u8a33\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>FAQ\u3068Q&amp;A\u306e\u9055\u3044\u3068\u3057\u3066\u3001\u8cea\u554f\u306e\u983b\u5ea6\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u5148\u8ff0\u306e\u901a\u308a\u3001<strong>FAQ\u306f\u983b\u7e41\u306b\u5c0b\u306d\u3089\u308c\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u3067\u3042\u308b\u306e\u306b\u5bfe\u3057\u3001Q&amp;A\u306f\u983b\u5ea6\u306b\u4f9d\u5b58\u3057\u307e\u305b\u3093\u3002<\/strong><\/p>\n<p>\u3064\u307e\u308a\u3001FAQ\u306fQ&amp;A\u306b\u542b\u307e\u308c\u308b\u8981\u7d20\u3067\u3042\u308b\u3068\u3044\u3048\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-4\" >FAQ\u306e\u5c0e\u5165\u52b9\u679c<\/h2>\n<p>\u3053\u3061\u3089\u3067\u306f\u3001FAQ\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306b\u3088\u308b\u5f97\u3089\u308c\u308b\u52b9\u679c\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-5\" >\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/h3>\n<p>\u304a\u5ba2\u69d8\u3084\u793e\u5185\u306e\u30b9\u30bf\u30c3\u30d5\u306f\u3001\u7591\u554f\u3092\u62b1\u3048\u3066\u3044\u308b\u3068\u304d\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u9023\u7d61\u3057\u3001\u8ab2\u984c\u89e3\u6c7a\u306b\u81e8\u307f\u307e\u3059\u3002<\/p>\n<p><strong>FAQ<\/strong><strong>\u3092\u8a2d\u7f6e\u3059\u308b\u3053\u3068\u3067\u53d7\u96fb\u56de\u6570\u3092\u6e1b\u3089\u305b\u308b\u307b\u304b\u3001\u76f8\u624b\u304c\u9023\u7d61\u3092\u3057\u306a\u304f\u3066\u3082\u8ab2\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-6\" >\u8ca0\u62c5\u8efd\u6e1b<\/h3>\n<p>\u554f\u3044\u5408\u308f\u305b\u56de\u6570\u304c\u591a\u304f\u306a\u308b\u307b\u3069\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u306f\u5927\u304d\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u983b\u7e41\u306b\u8cea\u554f\u3055\u308c\u308bFAQ\u3092\u8a2d\u7f6e\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u53d7\u96fb\u56de\u6570\u3092\u6e1b\u3089\u305b\u308b\u305f\u3081\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u307e\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-7\" >\u30ce\u30a6\u30cf\u30a6\u84c4\u7a4d<\/h3>\n<p>FAQ\u3092\u4f5c\u6210\u3059\u308b\u969b\u306b\u306f\u3001\u8cea\u554f\u306e\u983b\u5ea6\u304c\u591a\u3044\u30fb\u5c11\u306a\u3044\u8ab2\u984c\u3092\u62bd\u51fa\u3057\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u306b\u306f<strong>\u3055\u307e\u3056\u307e\u306a\u60c5\u5831\u3092\u84c4\u7a4d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u3001\u7d50\u679c\u3068\u3057\u3066\u30ce\u30a6\u30cf\u30a6\u306e\u84c4\u7a4d\u306b\u3082\u8ca2\u732e\u3059\u308b\u306e\u3067\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-8\" >FAQ\u306e\u4f5c\u6210\u624b\u9806<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5412\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00038_3.jpg\" alt=\"FAQ\u306e\u4f5c\u6210\u624b\u9806\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00038_3.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00038_3-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00038_3-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>FAQ\u306f\u3001\u4e0b\u8a18\u306e\u624b\u9806\u3067\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<ol>\n<li><strong>\u5bc4\u305b\u3089\u308c\u308b\u8cea\u554f\u3068\u3001\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u56de\u7b54\u3092\u53ce\u96c6\u3059\u308b<\/strong><\/li>\n<li><strong>\u53ce\u96c6\u3057\u305f\u60c5\u5831\u3092\u6574\u7406\u3059\u308b<\/strong><\/li>\n<li><strong>FAQ<\/strong><strong>\u3092\u69cb\u7bc9\u3057\u3001Web\u30b5\u30a4\u30c8\u3084\u30ab\u30bf\u30ed\u30b0\u306a\u3069\u306b\u60c5\u5831\u3092\u63b2\u8f09\u3059\u308b<\/strong><\/li>\n<li><strong>\u7d99\u7d9a\u7684\u306b\u691c\u8a3c\u30fb\u6539\u5584\u3092\u5b9f\u65bd\u3059\u308b<\/strong><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>\u8cea\u554f\u5185\u5bb9\u306f\u65e5\u3005\u5909\u5316\u3059\u308b\u3053\u3068\u304c\u8003\u3048\u3089\u308c\u308b\u307b\u304b\u3001\u3072\u3068\u3064\u304c\u89e3\u6c7a\u3057\u3066\u3082\u307b\u304b\u306e\u8ab2\u984c\u304c\u6d6e\u304d\u5f6b\u308a\u306b\u306a\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u4f5c\u6210\u3057\u305fFAQ\u306f\u4e00\u5ea6\u3067\u5b8c\u4e86\u3067\u306f\u306a\u304f\u3001\u7d99\u7d9a\u3057\u3066\u66f4\u65b0\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-9\" >FAQ\u306e\u4f5c\u6210\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p>\u4e0b\u8a18\u304c\u3001FAQ\u3092\u4f5c\u6210\u3059\u308b\u969b\u306b\u62bc\u3055\u3048\u3066\u304a\u304f\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>FAQ<\/strong><strong>\u3092\u4f5c\u6210\u3059\u308b\u76ee\u7684\u3092\u660e\u78ba\u306b\u3059\u308b<\/strong><\/li>\n<li><strong>\u60f3\u5b9a\u3055\u308c\u308b\u8cea\u554f\u3068\u56de\u7b54\u3092\u7528\u610f\u3059\u308b<\/strong><\/li>\n<li><strong>\u30e6\u30fc\u30b6\u30fc\u306e\u691c\u7d22\u30ef\u30fc\u30c9\u3092\u610f\u8b58\u3059\u308b<\/strong><\/li>\n<li><strong>\u5c02\u9580\u7528\u8a9e\u306e\u4f7f\u7528\u983b\u5ea6\u3092\u4f4e\u304f\u3059\u308b<\/strong><\/li>\n<li><strong>\u56de\u7b54\u306f\u7c21\u6f54\u304b\u3064\u7aef\u7684\u306b\u8a18\u8f09\u3059\u308b<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u3053\u308c\u3089\u3092\u62bc\u3055\u3048\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u3084\u793e\u5185\u30b9\u30bf\u30c3\u30d5\u306f\u7406\u89e3\u304c\u3057\u3084\u3059\u304f\u306a\u308b\u305f\u3081\u3001\u89aa\u5207\u306aFAQ\u3092\u4f5c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-10\" 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