{"id":5185,"date":"2024-01-20T15:02:31","date_gmt":"2024-01-20T06:02:31","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=5185"},"modified":"2025-02-25T18:03:17","modified_gmt":"2025-02-25T09:03:17","slug":"callcenter-helpdesk","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-helpdesk\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u9055\u3044\u306b\u3064\u3044\u3066\u304a\u3055\u3048\u3066\u304a\u3053\u3046"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00007_1.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u9055\u3044\u306b\u3064\u3044\u3066\u304a\u3055\u3048\u3066\u304a\u3053\u3046\" width=\"728\" \/><br \/>\n\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u304a\u5ba2\u69d8\u3068\u4f01\u696d\u3092\u3064\u306a\u3050\u67b6\u3051\u6a4b\u3084\u7a93\u53e3\u306e\u5f79\u5272\u3092\u62c5\u3063\u3066\u304a\u308a\u3001\u3055\u307e\u3056\u307e\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u4f01\u696d\u306b\u3088\u3063\u3066\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u304a\u5ba2\u69d8\u306b\u5bfe\u3057\u3066\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6848\u5185\u3092\u884c\u3046\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u6df7\u540c\u3055\u308c\u304c\u3061\u306a\u8a00\u8449\u306b\u306f\u300c\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u300d\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u305d\u308c\u305e\u308c\u3069\u306e\u3088\u3046\u306a\u3082\u306e\u3067\u3001\u3069\u306e\u3088\u3046\u306a\u9055\u3044\u304c\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u9055\u3044\u3092\u3001\u76ee\u7684\u3084\u5f79\u5272\u306a\u3069\u306e\u89b3\u70b9\u304b\u3089\u3054\u8aac\u660e\u3057\u307e\u3059\u3002<br \/>\n<\/p>\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<h2 id=\"rtoc-1\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u306f\uff1f<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5187\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00007_2.jpg\" alt=\"\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3068\u306f\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00007_2.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00007_2-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00007_2-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u306f\u3001\u96fb\u8a71\u3092\u4f7f\u7528\u3057\u3066\u304a\u5ba2\u69d8\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u5546\u54c1\u8cfc\u5165\u3068\u3044\u3063\u305f\u5bfe\u5fdc\u3092\u884c\u3046\u30dd\u30b8\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/strong><\/p>\n<p>\u55b6\u696d\u3084\u4e8b\u52d9\u54e1\u3067\u306f\u591a\u304f\u306e\u304a\u5ba2\u69d8\u306e\u5bfe\u5fdc\u306f\u96e3\u3057\u3044\u305f\u3081\u3001\u4f01\u696d\u306b\u3088\u3063\u3066\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u8a2d\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-2\" >\u76ee\u7684<\/h3>\n<p><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u304a\u5ba2\u69d8\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3066\u4e01\u5be7\u30fb\u9069\u5207\u306b\u89e3\u7b54\u3057\u3001\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u300c\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u300d\u304c\u591a\u3044\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p>\u96fb\u8a71\u5bfe\u5fdc\u3092\u3057\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3067\u306f\u89e3\u6c7a\u3067\u304d\u306a\u304b\u3063\u305f\u5834\u5408\u3001\u5bfe\u5fdc\u7a93\u53e3\u3084\u5225\u90e8\u7f72\u306b\u5f15\u304d\u7d99\u304e\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u304a\u5ba2\u69d8\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u7d39\u4ecb\u3092\u884c\u3046\u300c\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u300d\u3092\u884c\u3046\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-3\" >\u5f79\u5272<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5f79\u5272\u306f\u3001\u4f01\u696d\u306e\u7a93\u53e3\u3068\u3057\u3066\u304a\u5ba2\u69d8\u306e\u5bfe\u5fdc\u3092\u884c\u3046\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u4f1a\u793e\u306e\u9854\u3068\u3057\u3066\u304a\u5ba2\u69d8\u5bfe\u5fdc\u3092\u884c\u3046\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u4e01\u5be7\u30fb\u9069\u5207\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001<strong>\u8fd1\u5e74\u3067\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u91cd\u8981\u6027\u3092\u898b\u76f4\u3059\u4f01\u696d\u304c\u5897\u52a0\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-4\" >\u696d\u52d9\u9818\u57df<\/h3>\n<p>\u5148\u8ff0\u306e\u901a\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u306f\u3001\u300c\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u300d\u3068\u300c\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u300d\u306e2\u7a2e\u985e\u306e\u5f79\u5272\u304c\u4e0e\u3048\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3068\u306f\u304a\u5ba2\u69d8\u304b\u3089\u306e\u96fb\u8a71\u306b\u5bfe\u5fdc\u3059\u308b\u696d\u52d9\u3067\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306f\u81ea\u793e\u304b\u3089\u304a\u5ba2\u69d8\u306b\u67b6\u96fb\u3059\u308b\u696d\u52d9\u3067\u3059\u3002<\/p>\n<p>\u305d\u308c\u305e\u308c\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u53ce\u76ca\u306e\u5897\u52a0\u304c\u76ee\u7684\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-5\" >\u6c42\u3081\u3089\u308c\u308b\u30b9\u30ad\u30eb<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u53ce\u76ca\u306e\u5897\u52a0\u304c\u76ee\u7684\u3067\u3042\u308b\u305f\u3081\u3001\u4e0b\u8a18\u306e\u30b9\u30ad\u30eb\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b<\/strong><\/li>\n<li><strong>\u5546\u54c1\u77e5\u8b58<\/strong><\/li>\n<li><strong>\u96fb\u8a71\u30de\u30ca\u30fc<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-6\" >\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3068\u306f\uff1f<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5188\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00007_3.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u9055\u3044\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00007_3.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00007_3-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00007_3-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p><strong>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3068\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u307b\u304b\u306e\u90e8\u7f72\u306e\u696d\u52d9\u3092\u5727\u8feb\u3057\u306a\u3044\u305f\u3081\u306b\u8a2d\u3051\u3089\u308c\u308b\u30dd\u30b8\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/strong><\/p>\n<p>\u5148\u8ff0\u3057\u305f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3068\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3092\u884c\u3046\u306e\u306b\u5bfe\u3057\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306f\u304a\u5ba2\u69d8\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u7279\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-7\" >\u76ee\u7684<\/h3>\n<p><strong>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306f\u5546\u54c1\u306e\u4f7f\u3044\u65b9\u3084\u4e0d\u826f\u54c1\u306e\u5bfe\u5fdc\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u76ee\u7684\u3067\u3059\u3002<\/strong><\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u696d\u52d9\u5185\u5bb9\u304c\u5e83\u3044\u4e00\u65b9\u3001\u7279\u5b9a\u306e\u5206\u91ce\u306b\u5c02\u9580\u7684\u3067\u306f\u306a\u3044\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306f\u304a\u5ba2\u69d8\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u7279\u5316\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u3055\u307e\u3056\u307e\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u56f3\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-8\" >\u5f79\u5272<\/h3>\n<p><strong>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u3055\u307e\u3056\u307e\u306a\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u4e01\u5be7\u30fb\u9069\u5207\u306b\u89e3\u7b54\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/strong><\/p>\n<p>\u304a\u5ba2\u69d8\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u306f\u3001\u8cfc\u5165\u3057\u305f\u304c\u52d5\u304b\u306a\u3044\u3001\u5546\u54c1\u306b\u30ad\u30ba\u304c\u5165\u3063\u3066\u3044\u308b\u3068\u3044\u3063\u305f\u3001\u30af\u30ec\u30fc\u30e0\u306b\u95a2\u3059\u308b\u3082\u306e\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u3088\u3046\u306a\u5834\u5408\u306b\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3067\u306f\u8fd4\u54c1\u3084\u4ea4\u63db\u3068\u3044\u3063\u305f\u6700\u9069\u306a\u5bfe\u5fdc\u65b9\u6cd5\u3092\u9078\u629e\u3057\u3001\u304a\u5ba2\u69d8\u306b\u63d0\u6848\u3059\u308b\u3068\u3044\u3063\u305f\u5f79\u5272\u3092\u6301\u3061\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-9\" >\u696d\u52d9\u9818\u57df<\/h3>\n<p>\u5148\u8ff0\u306e\u901a\u308a\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306f\u304a\u5ba2\u69d8\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u7279\u5316\u3057\u305f\u90e8\u7f72\u3067\u3059\u3002<\/p>\n<p><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u306f\u7570\u306a\u308a\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u7d39\u4ecb\u3068\u3044\u3063\u305f\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306f\u542b\u307e\u308c\u3066\u304a\u3089\u305a\u3001\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u306e\u307f\u3092\u62c5\u5f53\u3057\u307e\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-10\" >\u6c42\u3081\u3089\u308c\u308b\u30b9\u30ad\u30eb<\/h3>\n<p>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3067\u306f\u3001\u4e0b\u8a18\u306e\u3088\u3046\u306a\u30b9\u30ad\u30eb\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b<\/strong><\/li>\n<li><strong>\u30d2\u30a2\u30ea\u30f3\u30b0\u80fd\u529b<\/strong><\/li>\n<li><strong>\u8aac\u660e\u80fd\u529b<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-11\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u9055\u3044<\/h2>\n<p>\u305d\u308c\u305e\u308c\u306e\u76ee\u7684\u3084\u5f79\u5272\u306a\u3069\u306e\u7279\u5fb4\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u5927\u304d\u306a\u9055\u3044\u3068\u3057\u3066\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306f\u304a\u5ba2\u69d8\u306e\u60a9\u307f\u89e3\u6c7a\u306b\u7279\u5316\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u6319\u3052\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u60a9\u307f\u3092\u89e3\u6c7a\u3059\u308b\u3053\u3068\u306b\u7279\u5316\u3059\u308b\u305f\u3081\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30b9\u30bf\u30c3\u30d5\u306b\u306f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u7406\u89e3\u3092\u3088\u308a\u6c42\u3081\u3089\u308c\u308b\u3068\u3044\u3063\u305f\u9055\u3044\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u305d\u306e\u5206\u304a\u5ba2\u69d8\u306e\u554f\u3044\u5408\u308f\u305b\u5f8c\u306e\u6e80\u8db3\u5ea6\u306f\u9ad8\u304f\u306a\u308b\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-12\" 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class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%a2%e3%82%a6%e3%83%88%e3%82%bd%e3%83%bc%e3%82%b7%e3%83%b3%e3%82%b0\/\">\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%9d%e3%83%bc%e3%83%88\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%83%98%e3%83%ab%e3%83%97%e3%83%87%e3%82%b9%e3%82%af\/\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u304a\u5ba2\u69d8\u3068\u4f01\u696d\u3092\u3064\u306a\u3050\u67b6\u3051\u6a4b\u3084\u7a93\u53e3\u306e\u5f79\u5272\u3092\u62c5\u3063\u3066\u304a\u308a\u3001\u3055\u307e\u3056\u307e\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002 \u307e\u305f\u3001\u4f01\u696d\u306b\u3088\u3063\u3066\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u304a\u5ba2\u69d8\u306b\u5bfe\u3057\u3066\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6848\u5185\u3092\u884c\u3046\u3053\u3068\u3082\u3042\u308a\u307e\u2026<span class=\"read-more\"><a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-helpdesk\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":5186,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[14,26,11,52],"class_list":["post-5185","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-center","tag-14","tag-26","tag-call-center","tag-52"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=5185"}],"version-history":[{"count":1,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5185\/revisions"}],"predecessor-version":[{"id":6009,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5185\/revisions\/6009"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/5186"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=5185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=5185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=5185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}