{"id":5031,"date":"2023-09-02T14:27:25","date_gmt":"2023-09-02T05:27:25","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=5031"},"modified":"2025-02-25T17:19:17","modified_gmt":"2025-02-25T08:19:17","slug":"callcenter-stress","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/inbound\/callcenter-stress\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30b9\u30c8\u30ec\u30b9\u8981\u56e0\u3068\u89e3\u6d88\u6cd5\uff5c\u96e2\u8077\u3092\u9632\u3050\u5bfe\u7b56\u3082\u3054\u7d39\u4ecb"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00014_1.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30b9\u30c8\u30ec\u30b9\u8981\u56e0\u3068\u89e3\u6d88\u6cd5\uff5c\u96e2\u8077\u3092\u9632\u3050\u5bfe\u7b56\u3082\u3054\u7d39\u4ecb\" width=\"728\" \/><\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u9854\u304c\u898b\u3048\u306a\u3044\u76f8\u624b\u306b\u5bfe\u3057\u3066\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u7d39\u4ecb\u306e\u307b\u304b\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306a\u3069\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n<p>\u304a\u5ba2\u69d8\u3082\u9854\u304c\u898b\u3048\u306a\u3044\u3053\u3068\u306f\u540c\u69d8\u3067\u3042\u308a\u3001\u306a\u304b\u306b\u306f\u7f75\u58f0\u3092\u6d74\u3073\u305b\u3066\u304f\u308b\u65b9\u304c\u3044\u3089\u3063\u3057\u3083\u308b\u3082\u306e\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30b9\u30bf\u30c3\u30d5\u306f\u65e5\u3005\u30b9\u30c8\u30ec\u30b9\u3068\u6226\u3063\u3066\u3044\u308b\u3068\u8a00\u3048\u307e\u3059\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u6e9c\u307e\u308b\u30b9\u30c8\u30ec\u30b9\u306e\u8981\u56e0\u3068\u89e3\u6d88\u65b9\u6cd5\u306b\u3064\u3044\u3066\u3054\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<h2 id=\"rtoc-1\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u4e3b\u306a\u30b9\u30c8\u30ec\u30b9\u306e\u8981\u56e0<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u4e0b\u8a18\u306e\u8981\u56e0\u306b\u3088\u3063\u3066\u30b9\u30c8\u30ec\u30b9\u304c\u6e9c\u307e\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-2\" 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>\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc=\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u3068\u9023\u60f3\u3059\u308b\u65b9\u304c\u591a\u3044\u3088\u3046\u306b\u3001\u5b9f\u969b\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u3082\u3055\u307e\u3056\u307e\u306a\u30af\u30ec\u30fc\u30e0\u304c\u5bc4\u305b\u3089\u308c\u307e\u3059\u3002<\/p>\n<p><strong>\u304a\u5ba2\u69d8\u306e\u306a\u304b\u306b\u306f\u53b3\u3057\u3044\u8a00\u8449\u3092\u6295\u3052\u304b\u3051\u3066\u304f\u308b\u65b9\u304c\u3044\u3089\u3063\u3057\u3083\u308b\u3082\u306e\u3067\u3001\u305d\u306e\u3088\u3046\u306a\u8a00\u8449\u3092\u53d7\u3051\u6b62\u3081\u305f\u30b9\u30bf\u30c3\u30d5\u306b\u30b9\u30c8\u30ec\u30b9\u304c\u6e9c\u307e\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-4\" >\u899a\u3048\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u7406\u89e3\u304c\u8ffd\u3044\u4ed8\u3044\u3066\u3044\u306a\u3044<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30b9\u30bf\u30c3\u30d5\u306f\u3001\u304a\u5ba2\u69d8\u306e\u7a93\u53e3\u3067\u3042\u308b\u3068\u540c\u6642\u306b\u304a\u5ba2\u69d8\u306b\u5546\u54c1\u3092\u7d39\u4ecb\u3059\u308b\u55b6\u696d\u306e\u5f79\u5272\u3082\u62c5\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u96fb\u8a71\u5bfe\u5fdc\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u3060\u3051\u3067\u306f\u306a\u304f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u7406\u89e3\u3092\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u305f\u3081\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u899a\u3048\u308b\u3053\u3068\u304c\u3068\u3066\u3082\u591a\u3044\u696d\u7a2e\u3067\u3059\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-5\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u30b9\u30c8\u30ec\u30b9\u89e3\u6d88\u65b9\u6cd5\u3068\u306f<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5033\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00014_2.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u30b9\u30c8\u30ec\u30b9\u89e3\u6d88\u65b9\u6cd5\u3068\u306f\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00014_2.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00014_2-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00014_2-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u3053\u3061\u3089\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3067\u84c4\u7a4d\u3055\u308c\u305f\u30b9\u30c8\u30ec\u30b9\u306e\u89e3\u6d88\u65b9\u6cd5\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-6\" >\u30af\u30ec\u30fc\u30e0\u306b\u5bfe\u3057\u3066\u3001\u611f\u60c5\u79fb\u5165\u3057\u3059\u304e\u306a\u3044<\/h3>\n<p><strong>\u30af\u30ec\u30fc\u30e0\u3067\u30b9\u30c8\u30ec\u30b9\u3092\u6e9c\u3081\u3066\u3057\u307e\u3046\u65b9\u306e\u7279\u5fb4\u3068\u3057\u3066\u3001\u304a\u5ba2\u69d8\u306e\u8a00\u8449\u3092\u771f\u306b\u53d7\u3051\u3066\u3057\u307e\u3046\u3053\u3068\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/strong><\/p>\n<p>\u4e00\u65b9\u3001\u30af\u30ec\u30fc\u30e0\u3092\u53d7\u3051\u3066\u3082\u30b9\u30c8\u30ec\u30b9\u3092\u611f\u3058\u306a\u3044\u65b9\u306f\u3001\u304a\u5ba2\u69d8\u306e\u8a00\u8449\u306b\u611f\u60c5\u79fb\u5165\u3057\u3059\u304e\u3066\u3044\u306a\u3044\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u30af\u30ec\u30fc\u30e0\u306b\u30b9\u30c8\u30ec\u30b9\u3092\u611f\u3058\u305d\u3046\u306b\u306a\u3063\u305f\u3089\u3001\u4f1a\u8a71\u306e\u5185\u5bb9\u3092\u3044\u3063\u305f\u3093\u5fd8\u308c\u3066\u6c17\u6301\u3061\u3092\u30ea\u30bb\u30c3\u30c8\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-7\" >\u52e4\u52d9\u6642\u9593\u306e\u8abf\u6574\u3092\u3059\u308b<\/h3>\n<p>\u30d1\u30fc\u30c8\u3084\u30a2\u30eb\u30d0\u30a4\u30c8\u3068\u3044\u3063\u305f\u96c7\u7528\u5f62\u614b\u306e\u65b9\u306f\u3001\u793e\u54e1\u3068\u6bd4\u3079\u308b\u3068\u81ea\u7531\u306b\u51fa\u52e4\u65e5\u6642\u3092\u9078\u3076\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u30b9\u30c8\u30ec\u30b9\u3092\u611f\u3058\u308b\u65b9\u306e\u306a\u304b\u306b\u306f\u3001\u51fa\u52e4\u56de\u6570\u304c\u591a\u3044\u3053\u3068\u304c\u8981\u56e0\u3067\u591a\u304f\u306e\u7f75\u58f0\u3092\u6d74\u3073\u305b\u3089\u308c\u305f\u3053\u3068\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001<strong>\u30b9\u30c8\u30ec\u30b9\u304c\u6e9c\u307e\u3063\u305f\u306a\u3068\u611f\u3058\u305f\u3068\u304d\u306f\u3001\u610f\u56f3\u7684\u306b\u52e4\u52d9\u6642\u9593\u3092\u6e1b\u3089\u3059\u306a\u3069\u8abf\u6574\u3092\u884c\u3044\u307e\u3057\u3087\u3046\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-8\" >\u50cd\u304f\u76ee\u7684\u3092\u6301\u3063\u3066\u304a\u304f<\/h3>\n<p>\u7686\u69d8\u306e\u306a\u304b\u306b\u306f\u3001\u300c\u3068\u308a\u3042\u3048\u305a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u3044\u3066\u304a\u3053\u3046\u300d\u3068\u3044\u3046\u6c17\u6301\u3061\u3067\u50cd\u3053\u3046\u3068\u3057\u3066\u3044\u308b\u65b9\u304c\u3044\u3089\u3063\u3057\u3083\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u660e\u78ba\u306a\u76ee\u7684\u304c\u306a\u3044\u72b6\u614b\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u52e4\u52d9\u3059\u308b\u3068\u3001\u60f3\u50cf\u4ee5\u4e0a\u306e\u30b9\u30c8\u30ec\u30b9\u3092\u62b1\u3048\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u3067\u3059\u3002<\/p>\n<p><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u304f\u76ee\u7684\u3084\u3001\u304a\u91d1\u3092\u7a3c\u3050\u660e\u78ba\u306a\u76ee\u7684\u3092\u6301\u3063\u3066\u3044\u308c\u3070\u3001\u591a\u5c11\u306e\u3053\u3068\u3067\u306f\u30b9\u30c8\u30ec\u30b9\u3092\u611f\u3058\u306a\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-9\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u96e2\u8077\u7387\u3092\u4f4e\u6e1b\u3059\u308b\u305f\u3081\u306b\u4f01\u696d\u304c\u3067\u304d\u308b\u6539\u5584\u7b56<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5034\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00014_3.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u96e2\u8077\u7387\u3092\u4f4e\u6e1b\u3059\u308b\" width=\"728\" height=\"450\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00014_3.jpg 728w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00014_3-300x185.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/10069_00014_3-660x408.jpg 660w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>\u5148\u8ff0\u306e\u901a\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3055\u307e\u3056\u307e\u306a\u30b9\u30c8\u30ec\u30b9\u3092\u62b1\u3048\u3066\u3057\u307e\u3046\u3053\u3068\u304b\u3089\u3001\u96e2\u8077\u7387\u304c\u9ad8\u3044\u3082\u306e\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u4f01\u696d\u3067\u306f\u30b9\u30bf\u30c3\u30d5\u306e\u30e1\u30f3\u30bf\u30eb\u30b1\u30a2\u3092\u884c\u3044\u306a\u304c\u3089\u3001\u96e2\u8077\u7387\u3092\u4f4e\u6e1b\u3055\u305b\u308b\u305f\u3081\u306b\u4e0b\u8a18\u3092\u5b9f\u65bd\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u7814\u4fee\u671f\u9593\u3001\u7814\u4fee\u5185\u5bb9\u306e\u5145\u5b9f\u5316<\/strong><\/li>\n<li><strong>\u30b5\u30dd\u30fc\u30c8\u30fb\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u3092\u6574\u3048\u308b<\/strong><\/li>\n<li><strong>IT<\/strong><strong>\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u3044\u305a\u308c\u3082\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u30b9\u30ad\u30eb\u3092\u5411\u4e0a\u3055\u305b\u305f\u308a\u3001\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u3092\u6574\u3048\u305f\u308a\u3068\u3044\u3063\u305f\u5185\u5bb9\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u304f\u969b\u306f\u3001\u3053\u308c\u3089\u304c\u5145\u5b9f\u3057\u3066\u3044\u308b\u4f01\u696d\u3092\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-10\" >\u304a\u308f\u308a\u306b<\/h2>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u3044\u305f\u3068\u304d\u306b\u84c4\u7a4d\u3055\u308c\u308b\u30b9\u30c8\u30ec\u30b9\u306e\u7a2e\u985e\u3068\u3001\u305d\u306e\u89e3\u6c7a\u65b9\u6cd5\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u96fb\u8a71\u304c\u6016\u304f\u306a\u308b\u30fb\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u30fb\u899a\u3048\u308b\u3053\u3068\u304c\u591a\u3044\u3068\u3044\u3063\u305f\u3001\u3055\u307e\u3056\u307e\u306a\u30b9\u30c8\u30ec\u30b9\u304c\u30b9\u30bf\u30c3\u30d5\u306b\u84c4\u7a4d\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>\u30b9\u30c8\u30ec\u30b9\u306b\u5bfe\u3057\u3066\u306f\u3001\u30af\u30ec\u30fc\u30e0\u306b\u5bfe\u3057\u3066\u611f\u60c5\u79fb\u5165\u3057\u3059\u304e\u306a\u3044\u30fb\u52e4\u52d9\u6642\u9593\u306e\u8abf\u6574\u3092\u3059\u308b\u30fb\u50cd\u304f\u76ee\u7684\u3092\u6301\u3063\u3066\u304a\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u4f01\u696d\u306f\u30b9\u30bf\u30c3\u30d5\u306e\u30b9\u30c8\u30ec\u30b9\u3092\u4f4e\u6e1b\u3055\u305b\u308b\u305f\u3081\u306b\u3001\u7814\u4fee\u30fb\u6307\u5c0e\u3084\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u306a\u3069\u3092\u5145\u5b9f\u3055\u305b\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u52e4\u52d9\u3057\u305f\u3044\u65b9\u306f\u3001\u5341\u5206\u306a\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u304c\u3042\u308b\u4f01\u696d\u3092\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<div class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e6%a5%ad%e5%8b%99\/\">\u696d\u52d9<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e9%9b%bb%e8%a9%b1%e5%af%be%e5%bf%9c\/\">\u96fb\u8a71\u5bfe\u5fdc<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u9854\u304c\u898b\u3048\u306a\u3044\u76f8\u624b\u306b\u5bfe\u3057\u3066\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u7d39\u4ecb\u306e\u307b\u304b\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306a\u3069\u3092\u884c\u3044\u307e\u3059\u3002 \u304a\u5ba2\u69d8\u3082\u9854\u304c\u898b\u3048\u306a\u3044\u3053\u3068\u306f\u540c\u69d8\u3067\u3042\u308a\u3001\u306a\u304b\u306b\u306f\u7f75\u58f0\u3092\u6d74\u3073\u305b\u3066\u304f\u308b\u65b9\u304c\u3044\u3089\u3063\u3057\u3083\u308b\u3082\u306e\u3067\u3059\u3002 \u305d\u306e\u305f\u2026<span class=\"read-more\"><a href=\"https:\/\/ntn-bpo.jp\/column\/inbound\/callcenter-stress\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":5032,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[38,11,39,40],"class_list":["post-5031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inbound","tag-38","tag-call-center","tag-39","tag-40"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=5031"}],"version-history":[{"count":1,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5031\/revisions"}],"predecessor-version":[{"id":5984,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/5031\/revisions\/5984"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/5032"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=5031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=5031"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=5031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}