{"id":4613,"date":"2022-12-27T17:40:01","date_gmt":"2022-12-27T08:40:01","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=4613"},"modified":"2025-02-27T18:52:32","modified_gmt":"2025-02-27T09:52:32","slug":"glossary_sunlight","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/call-center\/glossary_sunlight\/","title":{"rendered":"\u3010\u7528\u8a9e\u96c6\u3011Vol.15 \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u592a\u967d\u5149\u767a\u96fb\u7528\u8a9e\u96c6"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/e577578da792e312eb2230ff1405eed5.jpg\" alt=\"\u3010\u7528\u8a9e\u96c6\u3011Vol.15 \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u592a\u967d\u5149\u767a\u96fb\u7528\u8a9e\u96c6\" width=\"728\" 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container *\/\n.wrapperdonew{\nwidth:100%;\nbackground-color: #f0f8ff;\nmargin:5px auto;\n}\n.wrapperdonew .container{\n\/* max-width:1000px; *\/\nwidth:100%;\nmargin:0px auto;\npadding:5px 0px;\n}\n\/* content *\/\n@media (min-width: 992px) {\n.wrapperdonew .container .content {\ndisplay: flex;\njustify-content: center;\n\/*\nalign-items: center;<\/p>\n<p>*\/\n}\n}\n.wrapperdonew .content-item {\nwidth:100%;\n}\n@media (min-width: 992px)\n{\n    .wrapperdonew .content-itemimg {\n    width:30%;\n    }\n    .wrapperdonew .content-item {\n    width:70%;\n    }\n}\n.wrapperdonew .image{\ndisplay:block;\nmax-width:80%;\nmargin:0px auto;\npadding:1px;\nfont-size: 12px;\n}\n.wrapperdonew .text{\npadding:5px;\n}\n.wrapperdonew .text .heading{\nmargin:20px 0px 15px 0px;\nfont-size: 18px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.wrapperdonew .text p{\nmargin:5px 5px 10px 5px;\nfont-size: 14px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.dounewh2{\nposition: 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href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-points2019\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u3092\u5fb9\u5e95\u89e3\u8aac\uff01<\/a>\u306e\u8a18\u4e8b\u3082\u305c\u3072\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/P><\/p>\n<p><strong style=\"font-size: 1.2em;\">\u3010\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3011<\/strong><\/p>\n<section style=\"width:100%; background-color:#f0f8ff; margin:5px auto; padding:5px 0px;\">\n<div style=\"width:100%; margin:0px auto; display:flex; justify-content:center; align-items:center;\">\n<div style=\"width:30%;\"><img decoding=\"async\" loading=\"lazy\" style=\"display:block; max-width:80%; margin:0px auto; padding:1px; font-size:12px; object-fit:cover; border:2px #0064D1 solid;\" width=\"225\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2021\/02\/f8430852019ebbdffbf1eee0f69c8a30.png\" alt=\"\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599\" \/><\/div>\n<div style=\"width:70%; margin-top:1px; margin-right:10px; padding:5px;\">\n      <P style=\"margin:20px 0px 15px 0px; font-size:18px; font-weight:normal; background:linear-gradient(transparent 70%, #a7d6ff 70%);\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599<\/P><\/p>\n<p style=\"margin:5px 5px 10px 5px; font-size:14px; font-weight:normal;\">\u81ea\u793e\u56de\u7b54\u738799%\u3092\u8d85\u3048\u308b\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u3001\u9ad8\u5ea6\u306a\u5c02\u9580\u6027\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3067\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<div style=\"text-align:right; margin-right:10px; margin-bottom:10px;\">\n        <a href=\"\/dl_bpo_service\" style=\"display:inline-block; width:160px; background-color:#ec3a2c; border-radius:8px; color:#fff; font-weight:bold; font-size:16px; text-align:center; height:48px; line-height:48px; padding:0; box-shadow:none !important; border:none; text-decoration:none;\"> \u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9 <\/a>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<div style=\"margin:50px auto; text-align:center;\">\n  <a href=\"https:\/\/ntn-bpo.jp\/contact\/\"><br \/>\n    <img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2018\/10\/2b6a9ead40fadf28c1992708051ba3b6-1.png\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u306a\u3089\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u3000\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089\" width=\"400\" height=\"90\" \/><br \/>\n  <\/a>\n<\/div>\n<div class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e7%94%a8%e8%aa%9e%e9%9b%86\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u7528\u8a9e\u96c6<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%83%93%e3%82%b8%e3%83%8d%e3%82%b9%e7%94%a8%e8%aa%9e\/\">\u30d3\u30b8\u30cd\u30b9\u7528\u8a9e<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>\u592a\u967d\u5149\u767a\u96fb\u3092\u53d6\u308a\u5165\u308c\u308b\u969b\u306b\u306f\u3001\u69d8\u3005\u306a\u5c02\u9580\u7528\u8a9e\u306b\u3064\u3044\u3066\u7406\u89e3\u3092\u6df1\u3081\u3066\u304a\u304f\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002 \u305d\u3053\u3067\u4eca\u56de\u306f\u3001\u592a\u967d\u5149\u767a\u96fb\u306b\u95a2\u3059\u308b\u7528\u8a9e\u96c6\u3068\u3057\u3066\u3001\u983b\u51fa\u3059\u308b\u5c02\u9580\u7528\u8a9e\u3092\u4e2d\u5fc3\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002 \u592a\u967d\u5149\u767a\u96fb\u30b7\u30b9\u30c6\u30e0\u7528\u8a9e\u96c6\u3068\u306f \u2026<span class=\"read-more\"><a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/glossary_sunlight\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":4619,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[11,18,23],"class_list":["post-4613","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-center","tag-call-center","tag-18","tag-23"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/4613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=4613"}],"version-history":[{"count":3,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/4613\/revisions"}],"predecessor-version":[{"id":6301,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/4613\/revisions\/6301"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/4619"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=4613"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=4613"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=4613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}