{"id":2866,"date":"2020-09-25T15:27:55","date_gmt":"2020-09-25T06:27:55","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=2866"},"modified":"2025-02-27T13:02:35","modified_gmt":"2025-02-27T04:02:35","slug":"tips-for-inbound-call-center","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/inbound\/tips-for-inbound-call-center\/","title":{"rendered":"\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u3092\u6d3b\u7528\u3059\u308b\u30b3\u30c4"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/arlington-research-kN_kViDchA0-unsplash-scaled-e1594019263127.jpg\" alt=\"\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u3092\u6d3b\u7528\u3059\u308b\u30b3\u30c4\" width=\"728\" 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id=\"rtoc-3\" >\u78ba\u5b9f\u306a\u58f2\u4e0a\u30a2\u30c3\u30d7\u304c\u671b\u3081\u308b\u3001\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u4ee3\u884c\u300d\u3068\u3044\u3046\u9078\u629e\u80a2<\/h2>\n<p><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/chart-4819676_1920-1024x692.jpg\" alt=\"\u78ba\u5b9f\u306a\u58f2\u4e0a\u30a2\u30c3\u30d7\u304c\u671b\u3081\u308b\u3001\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u4ee3\u884c\u300d\u3068\u3044\u3046\u9078\u629e\u80a2\" width=\"600\" height=\"405\" class=\"aligncenter wp-image-4930\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/chart-4819676_1920-1024x692.jpg 1024w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/chart-4819676_1920-300x203.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/chart-4819676_1920-768x519.jpg 768w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/chart-4819676_1920-1536x1038.jpg 1536w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/chart-4819676_1920-350x235.jpg 350w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/chart-4819676_1920-90x60.jpg 90w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/chart-4819676_1920-660x446.jpg 660w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/chart-4819676_1920.jpg 1920w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>\u81ea\u793e\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u904b\u55b6\u3059\u308b\u5834\u5408\u306b\u306f\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u6574\u5099\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u306e\u6559\u80b2\u3068\u3044\u3063\u305f\u4eba\u6750\u80b2\u6210\u304c\u5fc5\u8981\u4e0d\u53ef\u6b20\u3067\u3042\u308b\u3053\u3068\u306f\u5148\u8ff0\u3057\u305f\u901a\u308a\u3067\u3059\u304c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u95a2\u3059\u308b\u30ce\u30a6\u30cf\u30a6\u304c\u30bc\u30ed\u306e\u72b6\u614b\u3067\u4eba\u6750\u80b2\u6210\u304b\u3089\u59cb\u3081\u308b\u5834\u5408\u306b\u306f\u3001\u6642\u9593\u3068\u30b3\u30b9\u30c8\u3092\u304b\u3051\u3066\u884c\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u5b9f\u969b\u306e\u3068\u3053\u308d\u3001\u300c\u81ea\u793e\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u904b\u55b6\u3057\u306a\u3044\u300d\u3068\u3044\u3046\u9078\u629e\u80a2\u3082\u5b58\u5728\u3057\u307e\u3059\u3002\u305d\u306e\u5834\u5408\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u8a2d\u7f6e\u3059\u308b\u65b9\u6cd5\u3068\u3057\u3066\u3001\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0(BPO)\u30b5\u30fc\u30d3\u30b9\u306e\u3072\u3068\u3064\u3001\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u300d\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u4f01\u696d\u306b\u4ee3\u308f\u3063\u3066\u9867\u5ba2\u304b\u3089\u306e\u96fb\u8a71\u3092\u53d7\u3051\u3001\u4f1a\u8a71\u5185\u5bb9\u3092\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u4f01\u696d\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3057\u307e\u3059\u3002\u69d8\u3005\u306a\u4f01\u696d\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u4ee3\u884c\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u5c02\u9580\u306e\u6559\u80b2\u3092\u53d7\u3051\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u304c\u9069\u5207\u306a\u5bfe\u5fdc\u3092\u884c\u3044\u307e\u3059\u3002\u5c02\u9580\u77e5\u8b58\u304c\u84c4\u7a4d\u3055\u308c\u3066\u3044\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3066\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5185\u3067\u56de\u7b54\u3092\u5b8c\u7d50\u3055\u305b\u308b\u3053\u3068\u3082\u4e0d\u53ef\u80fd\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u7d50\u679c\u3068\u3057\u3066\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u4f01\u696d\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u767a\u751f\u3057\u306a\u3044\u3001\u30ef\u30f3\u30b9\u30c8\u30c3\u30d7\u3067\u306e\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u8a2d\u5099\u304c\u6574\u3063\u305f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u5074\u3067\u7528\u610f\u3059\u308b\u305f\u3081\u3001\u793e\u5185\u306b\u30b7\u30b9\u30c6\u30e0\u3092\u69cb\u7bc9\u3059\u308b\u5fc5\u8981\u3082\u3042\u308a\u307e\u305b\u3093\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u306e\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u4f01\u696d\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30b5\u30fc\u30d3\u30b9\u958b\u59cb\u3068\u540c\u6642\u306b\u4e00\u5b9a\u306e\u54c1\u8cea\u304c\u62c5\u4fdd\u3055\u308c\u305f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u7528\u610f\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<h2 id=\"rtoc-4\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u306e\u6d3b\u7528\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/service-4482162_1920-1024x651.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u306e\u6d3b\u7528\u30e1\u30ea\u30c3\u30c8\" width=\"600\" height=\"382\" class=\"aligncenter wp-image-4932\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/service-4482162_1920-1024x651.jpg 1024w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/service-4482162_1920-300x191.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/service-4482162_1920-768x488.jpg 768w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/service-4482162_1920-1536x977.jpg 1536w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/service-4482162_1920-660x420.jpg 660w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/service-4482162_1920.jpg 1920w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>\u6628\u4eca\u306f\u5b98\u6c11\u3092\u554f\u308f\u305a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u69d8\u3005\u306a\u59d4\u8a17\u4e8b\u4f8b\u304c\u898b\u53d7\u3051\u3089\u308c\u307e\u3059\u3002\u591a\u304f\u306e\u4f01\u696d\u3084\u516c\u7684\u6a5f\u95a2\u306a\u3069\u304c\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u3092\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u59d4\u8a17\u3059\u308b\u306e\u306f\u3001\u6b21\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u671f\u5f85\u51fa\u6765\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n<h3 id=\"rtoc-5\" 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https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/failure-3096213_1920.jpg 1920w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>\u4e0a\u8a18\u3067\u8ff0\u3079\u305f\u3088\u3046\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u696d\u8005\u3078\u306e\u59d4\u8a17\u306f\u5931\u6557\u4f8b\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u9006\u306b\u8a00\u3048\u3070\u3044\u304f\u3064\u304b\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u3066\u304a\u3051\u3070\u5927\u304d\u304f\u5931\u6557\u3059\u308b\u5fc3\u914d\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3053\u3053\u304b\u3089\u306f\u4ee3\u884c\u696d\u8005\u3078\u306e\u59d4\u8a17\u306b\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-12\" 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https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-2-90x60.jpg 90w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-2-660x440.jpg 660w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-2.jpg 1920w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u3092\u521d\u3081\u3066\u5229\u7528\u3059\u308b\u5834\u5408\u306f\u3001\u3069\u3053\u306b\u7740\u76ee\u3059\u308c\u3070\u826f\u3044\u304b\u5206\u304b\u3089\u306a\u3044\u3068\u3044\u3046\u4eba\u3082\u5c11\u306a\u304f\u306a\u3044\u3067\u3057\u3087\u3046\u3002\u4ee5\u4e0b\u3067\u306f\u4ee3\u884c\u696d\u8005\u3092\u8907\u6570\u6bd4\u8f03\u3059\u308b\u4e0a\u3067\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3092\u307e\u3068\u3081\u305f\u306e\u3067\u3001\u30b5\u30fc\u30d3\u30b9\u9078\u3073\u306e\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h3 id=\"rtoc-20\" 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container *\/\n.wrapperdonew{\nwidth:100%;\nbackground-color: #f0f8ff;\nmargin:5px auto;\n}\n.wrapperdonew .container{\n\/* max-width:1000px; *\/\nwidth:100%;\nmargin:0px auto;\npadding:5px 0px;\n}\n\/* content *\/\n@media (min-width: 992px) {\n.wrapperdonew .container .content {\ndisplay: flex;\njustify-content: center;\n\/*\nalign-items: center;<\/p>\n<p>*\/\n}\n}\n.wrapperdonew .content-item {\nwidth:100%;\n}\n@media (min-width: 992px)\n{\n    .wrapperdonew .content-itemimg {\n    width:30%;\n    }\n    .wrapperdonew .content-item {\n    width:70%;\n    }\n}\n.wrapperdonew .image{\ndisplay:block;\nmax-width:80%;\nmargin:0px auto;\npadding:1px;\nfont-size: 12px;\n}\n.wrapperdonew .text{\npadding:5px;\n}\n.wrapperdonew .text .heading{\nmargin:20px 0px 15px 0px;\nfont-size: 18px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.wrapperdonew .text p{\nmargin:5px 5px 10px 5px;\nfont-size: 14px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.dounewh2{\nposition: relative;\npadding: 0.5em;\nbackground: #a6d3c8;\ncolor: white;\n}\n.dounewh2::before {\n  position: absolute;\n  content: '';\n  top: 100%;\n  left: 0;\n  border: none;\n  border-bottom: solid 15px transparent;\n  border-right: solid 20px rgb(149, 158, 155);\n}<\/p>\n<p>a.dlbtn{\n    display: inline-block;\n    width: 160px;\n    margin: 0 0 0 0;\n    background-color: #ec3a2c;\n    border-radius: 8px;\n    color: #fff;\n    font-weight: bold;\n    font-size: 16px;\n    text-align: center;\n    position: relative;\n    height: 48px;\n    line-height: 48px;\n    padding: 0;\n    box-shadow: none !important;\n    border: none;\n}\na.dlbtn:hover {\nopacity: 0.8;\n}<\/p>\n<p><P>\n<\/p>\n<\/style>\n<p><P>\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u300d\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-points2019\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u3092\u5fb9\u5e95\u89e3\u8aac\uff01<\/a>\u306e\u8a18\u4e8b\u3082\u305c\u3072\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/P><\/p>\n<p><strong style=\"font-size: 1.2em;\">\u3010\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3011<\/strong><\/p>\n<section style=\"width:100%; background-color:#f0f8ff; margin:5px auto; padding:5px 0px;\">\n<div style=\"width:100%; margin:0px auto; display:flex; justify-content:center; align-items:center;\">\n<div style=\"width:30%;\"><img decoding=\"async\" loading=\"lazy\" style=\"display:block; max-width:80%; margin:0px auto; padding:1px; font-size:12px; object-fit:cover; border:2px #0064D1 solid;\" width=\"225\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2021\/02\/f8430852019ebbdffbf1eee0f69c8a30.png\" alt=\"\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599\" \/><\/div>\n<div style=\"width:70%; margin-top:1px; margin-right:10px; padding:5px;\">\n      <P style=\"margin:20px 0px 15px 0px; font-size:18px; font-weight:normal; background:linear-gradient(transparent 70%, #a7d6ff 70%);\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599<\/P><\/p>\n<p style=\"margin:5px 5px 10px 5px; font-size:14px; font-weight:normal;\">\u81ea\u793e\u56de\u7b54\u738799%\u3092\u8d85\u3048\u308b\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u3001\u9ad8\u5ea6\u306a\u5c02\u9580\u6027\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3067\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<div style=\"text-align:right; margin-right:10px; margin-bottom:10px;\">\n        <a href=\"\/dl_bpo_service\" style=\"display:inline-block; width:160px; background-color:#ec3a2c; border-radius:8px; color:#fff; font-weight:bold; font-size:16px; text-align:center; height:48px; line-height:48px; padding:0; box-shadow:none !important; border:none; text-decoration:none;\"> \u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9 <\/a>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<div style=\"margin:50px auto; text-align:center;\">\n  <a href=\"https:\/\/ntn-bpo.jp\/contact\/\"><br \/>\n    <img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2018\/10\/2b6a9ead40fadf28c1992708051ba3b6-1.png\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u306a\u3089\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u3000\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089\" width=\"400\" height=\"90\" \/><br \/>\n  <\/a>\n<\/div>\n<div class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%a4%e3%83%b3%e3%83%90%e3%82%a6%e3%83%b3%e3%83%89\/\">\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/business-agency\/\">\u696d\u52d9\u4ee3\u884c<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e6%a5%ad%e5%8b%99%e5%a7%94%e8%a8%97\/\">\u696d\u52d9\u59d4\u8a17<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306e\u5916\u90e8\u59d4\u8a17\u306f\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u671f\u5f85\u51fa\u6765\u307e\u3059\u304c\u3001\u52b9\u679c\u7684\u306a\u904b\u7528\u306b\u306f\u3061\u3087\u3063\u3068\u3057\u305f\u30b3\u30c4\u304c\u3042\u308a\u307e\u3059\u3002\u672c\u7a3f\u3067\u306f\u5931\u6557\u4f8b\u3092\u53c2\u8003\u306b\u3057\u306a\u304c\u3089\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u6d3b\u7528\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002 \u30a4\u2026<span class=\"read-more\"><a href=\"https:\/\/ntn-bpo.jp\/column\/inbound\/tips-for-inbound-call-center\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":2872,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[16,11,12,13],"class_list":["post-2866","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inbound","tag-16","tag-call-center","tag-business-agency","tag-13"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2866","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=2866"}],"version-history":[{"count":3,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2866\/revisions"}],"predecessor-version":[{"id":6220,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2866\/revisions\/6220"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/2872"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=2866"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=2866"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=2866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}