{"id":2609,"date":"2019-11-26T12:40:50","date_gmt":"2019-11-26T03:40:50","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=2609"},"modified":"2025-08-08T21:21:56","modified_gmt":"2025-08-08T12:21:56","slug":"call-center-consignment-costs","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/call-center\/call-center-consignment-costs\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u59d4\u8a17\u306b\u3088\u308b\u8cbb\u7528\u76f8\u5834\u306f\uff1f\u5916\u6ce8\u3068\u5185\u88fd\u3068\u306e\u9055\u3044\u3092\u7d39\u4ecb"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/cost-1174936_1280.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u306b\u304a\u3051\u308b\u4eba\u4ef6\u8cbb\u306b\u3064\u3044\u3066\" width=\"728\" \/><\/p>\n<p>\u4ed5\u4e8b\u306e\u52b9\u7387\u5316\u3092\u56f3\u308b\u306b\u3042\u305f\u3063\u3066\u3001\u53d7\u96fb\u30fb\u767a\u4fe1\u696d\u52d9\u3092\u5916\u90e8\u3078\u59d4\u8a17\u3059\u308b\u3068\u3044\u3046\u306e\u306f\u6709\u52b9\u306a\u624b\u6bb5\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n<p>\u305d\u3053\u3067\u6c17\u306b\u306a\u308b\u306e\u304c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u59d4\u8a17\u3059\u308b\u969b\u306e\u4eba\u4ef6\u8cbb\u3067\u3057\u3087\u3046\u3002\u305b\u3063\u304b\u304f\u793e\u5185\u306e\u696d\u52d9\u304c\u52b9\u7387\u5316\u3057\u3066\u696d\u7e3e\u304c\u4f38\u3073\u3066\u3082\u3001\u305d\u308c\u4ee5\u4e0a\u306b\u30b3\u30b9\u30c8\u304c\u304b\u304b\u3063\u3066\u3057\u307e\u3063\u3066\u306f\u672c\u672b\u8ee2\u5012\u3067\u3059\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u696d\u52d9\u59d4\u8a17\u306b\u3064\u3044\u3066\u305d\u306e\u30e1\u30ea\u30c3\u30c8\u3084\u8cbb\u7528\u76f8\u5834\u3001\u59d4\u8a17\u5148\u306e\u9078\u3073\u65b9\u306a\u3069\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<style>\n\/* container *\/<br \/>.wrapperdonew{<br \/>width:100%;<br \/>background-color: #f0f8ff;<br \/>margin:5px auto;<br \/>}<br \/>.wrapperdonew .container{<br \/>\/* max-width:1000px; *\/<br \/>width:100%;<br \/>margin:0px auto;<br \/>padding:5px 0px;<br \/>}<br \/>\/* content *\/<br \/>@media (min-width: 992px) {<br \/>.wrapperdonew .container .content {<br \/>display: flex;<br \/>justify-content: center;<br \/>\/*<br \/>align-items: center;<\/p>\n<p>*\/<br \/>}<br \/>}<br \/>.wrapperdonew .content-item {<br \/>width:100%;<br \/>}<br \/>@media (min-width: 992px)<br \/>{<br \/>    .wrapperdonew .content-itemimg {<br \/>    width:30%;<br \/>    }<br \/>    .wrapperdonew .content-item {<br \/>    width:70%;<br \/>    }<br \/>}<br \/>.wrapperdonew .image{<br \/>display:block;<br \/>max-width:80%;<br \/>margin:0px auto;<br \/>padding:1px;<br \/>font-size: 12px;<br \/>}<br \/>.wrapperdonew .text{<br \/>padding:5px;<br \/>}<br \/>.wrapperdonew .text .heading{<br \/>margin:20px 0px 15px 0px;<br 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box-shadow: none !important;<br \/>    border: none;<br \/>}<br \/>a.dlbtn:hover {<br \/>opacity: 0.8;<br \/>}<\/p>\n<p><P><\/p>\n<\/style>\n\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<h2 id=\"rtoc-1\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5916\u6ce8\u8cbb\u7528\u306e\u4ed5\u7d44\u307f<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u59d4\u8a17\u8cbb\u304c\u9069\u6b63\u4fa1\u683c\u3067\u3042\u308b\u304b\u3092\u898b\u6975\u3081\u308b\u306b\u306f\u3001\u5916\u6ce8\u8cbb\u7528\u306e\u4ed5\u7d44\u307f\u306b\u3064\u3044\u3066\u7406\u89e3\u3057\u3066\u304a\u304f\u4e8b\u3082\u5927\u5207\u3067\u3059\u3002\u307e\u305a\u306f\u4e00\u822c\u7684\u306a\u8cbb\u7528\u76f8\u5834\u3084\u6ce8\u610f\u70b9\u3001\u3069\u3093\u306a\u3068\u3053\u308d\u306b\u8cbb\u7528\u304c\u304b\u304b\u3063\u3066\u3044\u308b\u306e\u304b\u306a\u3069\u3092\u628a\u63e1\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3 id=\"rtoc-2\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u6a5f\u80fd\u3092\u5185\u88fd\u5316\u3059\u308b\u969b\u306e\u30b3\u30b9\u30c8<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u6a5f\u80fd\u3092\u5185\u88fd\u5316\uff08\u81ea\u793e\u3067\u884c\u3048\u308b\u3088\u3046\u306b\u3059\u308b\uff09\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u69d8\u3005\u306a\u30b3\u30b9\u30c8\u304c\u5fc5\u8981\u306b\u306a\u3063\u3066\u304d\u307e\u3059\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u8a2d\u5099\u95a2\u9023\u8cbb\u3060\u3051\u3067\u3082\u3001\u5fc5\u8981\u306a\u6a5f\u6750\u3092\u8a2d\u7f6e\u3059\u308b\u305f\u3081\u306e\u5834\u6240\u4ee3\u30fb\u6a5f\u6750\u306e\u8cfc\u5165\u8cbb\u30fb\u901a\u4fe1\u8cbb\u30fb\u30b7\u30b9\u30c6\u30e0\u8cbb\u306a\u3069\u304c\u304b\u304b\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u52a0\u3048\u3066\u4eba\u4ef6\u8cbb\u30fb\u63a1\u7528\u8cbb\u30fb\u7814\u4fee\u8cbb\u3084\u798f\u5229\u539a\u751f\u8cbb\u306a\u3069\u4eba\u4ef6\u8cbb\u95a2\u9023\u306e\u30b3\u30b9\u30c8\u3082\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<p>\u3064\u307e\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u696d\u52d9\u59d4\u8a17\u3059\u308b\u3068\u3044\u3046\u4e8b\u306f\u3053\u308c\u3089\u306e\u8cbb\u7528\u3092\u300c\u4ee3\u884c\u8cbb\u300d\u3068\u3057\u3066\u96c6\u7d04\u3057\u30b3\u30b9\u30c8\u30ab\u30c3\u30c8\u51fa\u6765\u308b\u3068\u3044\u3046\u4e8b\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u793e\u5185\u3067\u767a\u751f\u3057\u3066\u3044\u308b\u4eba\u4ef6\u8cbb\u3084\u8a2d\u5099\u8cbb\u306f\u300c\u56fa\u5b9a\u8cbb\u300d\u3068\u3057\u3066\u8a08\u4e0a\u3059\u308b\u5834\u5408\u304c\u591a\u3044\u3067\u3059\u304c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u59d4\u8a17\u3059\u308b\u4e8b\u3067\u300c\u5909\u52d5\u8cbb\u300d\u306e\u5916\u6ce8\u8cbb\u7528\u3068\u3057\u3066\u8a08\u4e0a\u51fa\u6765\u308b\u3068\u3044\u3046\u306e\u3082\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<p>\u7d4c\u55b6\u30fb\u7d4c\u7406\u7684\u306a\u89b3\u70b9\u304b\u3089\u898b\u308b\u3068\u3001\u4e00\u822c\u7684\u306b\u306f\u56fa\u5b9a\u306e\u30b3\u30b9\u30c8\u30ab\u30c3\u30c8\u304c\u696d\u7e3e\u6539\u5584\u306e\u5b9a\u77f3\u3068\u3055\u308c\u3066\u3044\u308b\u4e8b\u3082\u899a\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-3\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff08\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\uff09\u306e\u8cbb\u7528\u76f8\u5834<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306f\u3001\u8ab0\u304c\u3084\u308b\u306e\u304b\u306b\u3088\u3063\u3066\u767a\u751f\u3059\u308b\u8cbb\u7528\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u5927\u304d\u304f\u5206\u3051\u308b\u3068\u59d4\u8a17\u3068\u5185\u88fd\u306e2\u7a2e\u985e\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u4ee5\u4e0b\u306b\u3066\u3001\u59d4\u8a17\u3068\u5185\u88fd\u306e\u969b\u306b\u767a\u751f\u3059\u308b\u8cbb\u7528\u306e\u76f8\u5834\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-4\" >\u59d4\u8a17\u6642\u306e\u8cbb\u7528\u76f8\u5834<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u3092\u5916\u90e8\u306b\u59d4\u8a17\u3059\u308b\u5834\u5408\u3001\u4e3b\u306b\u300c\u6708\u984d\u56fa\u5b9a\u578b\u300d\u3068\u300c\u5f93\u91cf\u8ab2\u91d1\u578b\u300d\u306e2\u3064\u306e\u6599\u91d1\u5f62\u614b\u304c\u63a1\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>\u6708\u984d\u56fa\u5b9a\u578b\u306f\u3001\u3042\u3089\u304b\u3058\u3081\u6c7a\u3081\u3089\u308c\u305f\u4ef6\u6570\u306e\u5bfe\u5fdc\u3092\u6708\u984d\u6599\u91d1\u3067\u8acb\u3051\u8ca0\u3046\u4ed5\u7d44\u307f\u3067\u3059\u3002<\/p>\n<p>\u5bfe\u5fdc\u4ef6\u6570\u304c\u591a\u3044\u5834\u5408\u30011\u4ef6\u3042\u305f\u308a\u306e\u5358\u4fa1\u3092\u6291\u3048\u3089\u308c\u308b\u70b9\u304c\u7279\u9577\u3067\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u53d6\u308a\u6b21\u304e\u5bfe\u5fdc\u306e\u307f\u3067\u3042\u308c\u3070\u3001\u6708\u984d2\u4e07\u5186\u524d\u5f8c\u304c\u4e00\u822c\u7684\u306a\u76f8\u5834\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u4e00\u65b9\u3067\u5f93\u91cf\u8ab2\u91d1\u578b\u3067\u306f\u30011\u4ef6\u3054\u3068\u306e\u5bfe\u5fdc\u306b\u5fdc\u3058\u3066\u6599\u91d1\u304c\u52a0\u7b97\u3055\u308c\u308b\u5f62\u5f0f\u3067\u3059\u3002<\/p>\n<p>\u5bfe\u5fdc\u5185\u5bb9\u3084\u6642\u9593\u5e2f\u306b\u3088\u308a\u5909\u52d5\u3057\u307e\u3059\u304c\u30011\u4ef6\u3042\u305f\u308a300\u5186\uff5e1,000\u5186\u7a0b\u5ea6\u304c\u76ee\u5b89\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u3069\u3061\u3089\u306e\u30d7\u30e9\u30f3\u3067\u3082\u521d\u671f\u8cbb\u7528\u3084\u6708\u984d\u57fa\u672c\u6599\u91d1\u304c\u5225\u9014\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u521d\u671f\u8cbb\u7528\u306e\u76f8\u5834\u306f15,000\u5186\uff5e50,000\u5186\u7a0b\u5ea6\u3001\u6708\u984d\u57fa\u672c\u6599\u91d1\u306f10,000\u5186\uff5e20,000\u5186\u7a0b\u5ea6\u3067\u3059\u3002<\/strong><\/p>\n<p>\u4e00\u822c\u7684\u306b\u3001\u6708\u984d\u56fa\u5b9a\u578b\u306e\u65b9\u304c\u3001\u6708\u984d\u57fa\u672c\u6599\u91d1\u304c\u6291\u3048\u3089\u308c\u308b\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u53d7\u96fb\u4ef6\u6570\u306e\u591a\u5be1\u3084\u696d\u52d9\u306e\u5185\u5bb9\u3001\u5229\u7528\u6642\u9593\u5e2f\u306a\u3069\u3092\u3082\u3068\u306b\u3001\u8cbb\u7528\u5f62\u614b\u3092\u67d4\u8edf\u306b\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p><span data-sheets-root=\"1\">\u95a2\u9023\u8a18\u4e8b\uff1a<a class=\"in-cell-link\" href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-of-laborcost\/\" target=\"_blank\" rel=\"noopener\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3059\u308b\u969b\u306e\u8cbb\u7528\u3092\u5fb9\u5e95\u89e3\u8aac<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-5\" 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id=\"rtoc-6\" 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id=\"rtoc-7\" 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id=\"rtoc-8\" 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id=\"rtoc-9\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u8cbb\u306e\u9055\u3044\u3068\u306f<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u59d4\u8a17\u8cbb\u306f\u4e00\u5f8b\u3067\u306f\u306a\u304f\u3001\u59d4\u8a17\u5148\u306e\u5f62\u614b\u3084\u696d\u52d9\u5185\u5bb9\u3001\u5bfe\u5fdc\u6642\u9593\u5e2f\u306b\u3088\u3063\u3066\u5927\u304d\u304f\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u59d4\u8a17\u3092\u691c\u8a0e\u3059\u308b\u969b\u306f\u3001\u8cbb\u7528\u306e\u5185\u8a33\u3084\u5909\u52d5\u8981\u56e0\u3092\u628a\u63e1\u3057\u305f\u4e0a\u3067\u3001\u81ea\u793e\u306e\u696d\u52d9\u8981\u4ef6\u306b\u5408\u3063\u305f\u9078\u629e\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u3053\u3061\u3089\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u59d4\u8a17\u8cbb\u306e\u9055\u3044\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-10\" 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id=\"rtoc-11\" 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id=\"rtoc-12\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u306e\u8acb\u3051\u8ca0\u3063\u3066\u304f\u308c\u308b\u696d\u52d9\u30fb\u4ed5\u4e8b\u5185\u5bb9<\/h2>\n<p>\u5b9f\u969b\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u696d\u52d9\u59d4\u8a17\u3092\u691c\u8a0e\u3059\u308b\u306b\u3042\u305f\u3063\u3066\u3001\u5177\u4f53\u7684\u306b\u3069\u306e\u3088\u3046\u306a\u4ed5\u4e8b\u3092\u4ee3\u884c\u3057\u3066\u3082\u3089\u3048\u308b\u306e\u304b\u3092\u628a\u63e1\u3057\u3066\u304a\u304f\u4e8b\u306f\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u3053\u3053\u3067\u306f\u4ee3\u8868\u7684\u306a\u3082\u306e\u3068\u3057\u3066\u300c\u4e0d\u5728\u6642\u7b49\u306e\u96fb\u8a71\u53d7\u4ed8\u4ee3\u884c\u300d\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u300d\u300c\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ea\u30b5\u30fc\u30c1\u300d\u306e3\u3064\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-13\" 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id=\"rtoc-14\" 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id=\"rtoc-15\" 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id=\"rtoc-16\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u306b\u59d4\u8a17\u3001\u5916\u6ce8\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p>\u308f\u3056\u308f\u3056\u304a\u91d1\u3092\u6255\u3063\u3066\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u696d\u52d9\u3092\u59d4\u8a17\u3059\u308b\u306e\u306f\u3001\u305d\u308c\u306b\u898b\u5408\u3046\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u30e1\u30ea\u30c3\u30c8\u3092\u628a\u63e1\u3057\u3066\u304a\u304f\u4e8b\u306f\u3001\u696d\u52d9\u59d4\u8a17\u5f8c\u306b\u81ea\u793e\u3067\u8d77\u3053\u3059\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u6307\u6a19\u3068\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u696d\u52d9\u59d4\u8a17\u3067\u5f97\u3089\u308c\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u5927\u304d\u304f\u5206\u3051\u3066\u4ee5\u4e0b\u306e2\u3064\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-17\" 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id=\"rtoc-18\" 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id=\"rtoc-19\" >\u59d4\u8a17\u6642\u306e\u6ce8\u610f\u70b9<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u5916\u90e8\u306b\u59d4\u8a17\u3059\u308b\u969b\u306f\u3001\u30b3\u30b9\u30c8\u3084\u696d\u52d9\u52b9\u7387\u3060\u3051\u3067\u306a\u304f\u3001\u59d4\u8a17\u5f8c\u306e\u904b\u7528\u9762\u306b\u3082\u6ce8\u610f\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u6210\u679c\u306b\u3064\u306a\u304c\u308b\u904b\u7528\u3092\u884c\u3046\u305f\u3081\u306b\u306f\u3001\u59d4\u8a17\u7bc4\u56f2\u3084\u4f53\u5236\u306e\u3059\u308a\u5408\u308f\u305b\u3092\u4e8b\u524d\u306b\u884c\u3044\u3001\u7ba1\u7406\u8ca0\u62c5\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b\u4ed5\u7d44\u307f\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-20\" 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id=\"rtoc-21\" 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id=\"rtoc-22\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u5148\u9078\u3073\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p>\u4e16\u306e\u4e2d\u306b\u306f\u5927\u5c0f\u69d8\u3005\u306a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u5c55\u958b\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u3069\u3053\u306b\u59d4\u8a17\u3057\u3088\u3046\u304b\u8ff7\u3063\u3066\u3057\u307e\u3046\u4e8b\u3082\u3042\u308b\u3067\u3057\u3087\u3046\u3002\u3053\u3053\u3067\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u9078\u3073\u306e\u30dd\u30a4\u30f3\u30c8\u30923\u3064\u306b\u7d5e\u3063\u3066\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-23\" 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data-sheets-root=\"1\">\u95a2\u9023\u8a18\u4e8b\uff1a<a class=\"in-cell-link\" href=\"https:\/\/ntn-bpo.jp\/column\/outbound\/outbound_choice\/\" target=\"_blank\" rel=\"noopener\">\u96fb\u8a71\u696d\u52d9\u3092\u59d4\u8a17\u3057\u305f\u3044\u65b9\u5fc5\u898b\uff01\u58f2\u4e0a\u30a2\u30c3\u30d7\u304c\u671f\u5f85\u3067\u304d\u308b\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u9078\u3073\u65b9\u3068\u306f\uff1f<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-24\" >\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8cea\u306f\u3001\u52e4\u7d9a\u5e74\u6570\u3067\u308f\u304b\u308b\uff01<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u9867\u5ba2\u304b\u3089\u306e\u96fb\u8a71\u3092\u53d7\u3051\u4ed8\u3051\u308b\u306e\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3067\u3059\u3002<\/p>\n<p>\u3068\u306a\u308c\u3070\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068\u3057\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8cea\u304c\u6c17\u306b\u306a\u308b\u3068\u3053\u308d\u3067\u3057\u3087\u3046\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8cea\u3092\u898b\u6975\u3081\u308b\u306b\u306f\u3001\u52e4\u7d9a\u5e74\u6570\u3092\u898b\u308b\u3068\u3044\u3046\u306e\u304c\u4e00\u3064\u306e\u5224\u65ad\u6750\u6599\u3067\u3059\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u306f\u7279\u5225\u306a\u8cc7\u683c\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u304c\u3001\u9ad8\u3044\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b\u3084\u4ed5\u4e8b\u3092\u899a\u3048\u308b\u305f\u3081\u306e\u8981\u9818\u306e\u826f\u3055\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u6c7a\u3057\u3066\u697d\u306a\u4ed5\u4e8b\u3068\u306f\u8a00\u3048\u306a\u3044\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u696d\u52d9\u3092\u9577\u5e74\u7d9a\u3051\u3066\u3044\u308c\u3070\u3001\u30af\u30aa\u30ea\u30c6\u30a3\u306e\u9ad8\u3044\u96fb\u8a71\u5bfe\u5fdc\u529b\u3092\u8eab\u306b\u4ed8\u3051\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u306e\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u52e4\u7d9a\u5e74\u6570\u304c\u9577\u3044\u3068\u3044\u3046\u4e8b\u306f\u3001\u305d\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u50cd\u304d\u3084\u3059\u3044\u8077\u5834\u3067\u3042\u308b\u3068\u8a00\u3046\u4e8b\u3082\u51fa\u6765\u308b\u3067\u3057\u3087\u3046\u3002\u8cea\u306e\u9ad8\u3044\u5f93\u696d\u54e1\u306f\u3001\u8cea\u306e\u9ad8\u3044\u8077\u5834\u3067\u990a\u308f\u308c\u308b\u306e\u3067\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-25\" >\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306e\u78ba\u304b\u3055\uff01<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u305d\u306e\u696d\u52d9\u306e\u7279\u6027\u4e0a\u3001\u9867\u5ba2\u306e\u500b\u4eba\u60c5\u5831\u3084\u4f01\u696d\u306e\u6a5f\u5bc6\u60c5\u5831\u3092\u53d6\u308a\u6271\u3046\u5834\u9762\u304c\u591a\u3044\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u60c5\u5831\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306b\u95a2\u3057\u3066\u4e07\u5168\u3092\u671f\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3082\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u9078\u3076\u969b\u306e\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306b\u306f\u56fd\u969b\u898f\u683c\u306e\u300cISO27001\u300d\u3084\u300c\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u30de\u30fc\u30af\u300d\u3092\u53d6\u5f97\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u898b\u3066\u307f\u308b\u306e\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n<p>\u300cISO27001\u300d\u306fISMS\uff08\u60c5\u5831\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30b7\u30b9\u30c6\u30e0\uff09\u306b\u6e96\u62e0\u3057\u305f\u4f53\u5236\u3092\u3068\u3063\u3066\u3044\u308b\u8a3c\u660e\u3067\u3042\u308a\u3001\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u30de\u30fc\u30af\u306f\u500b\u4eba\u60c5\u5831\u306b\u3064\u3044\u3066\u9069\u5207\u306a\u4fdd\u8b77\u63aa\u7f6e\u3092\u884c\u3063\u3066\u3044\u308b\u3068\u3044\u3046\u8a3c\u660e\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u3089\u3092\u4e00\u3064\u306e\u76ee\u5b89\u3068\u3057\u3066\u3001\u73fe\u5834\u306e\u30b7\u30b9\u30c6\u30e0\u3084\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u7ba1\u7406\u306b\u5bfe\u3059\u308b\u610f\u8b58\u3092\u30c1\u30a7\u30c3\u30af\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><span data-sheets-root=\"1\">\u95a2\u9023\u8a18\u4e8b\uff1a<a class=\"in-cell-link\" href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/cost_point\/\" target=\"_blank\" rel=\"noopener\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u306e\u7a2e\u985e\u3084\u6599\u91d1\u30fb\u8cbb\u7528\u76f8\u5834\u306b\u3064\u3044\u3066\u89e3\u8aac<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-26\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u8cbb\u3092\u6e1b\u3089\u3059\u65b9\u6cd5<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u59d4\u8a17\u306b\u304a\u3044\u3066\u3001\u8cbb\u7528\u3092\u6291\u3048\u308b\u306b\u306f\u6226\u7565\u7684\u306a\u898b\u76f4\u3057\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<p>\u4eba\u4ef6\u8cbb\u3084\u7a3c\u50cd\u6642\u9593\u306b\u76f4\u7d50\u3059\u308b\u9805\u76ee\u3092\u52b9\u7387\u5316\u3057\u3001\u7121\u99c4\u306a\u30b3\u30b9\u30c8\u306e\u767a\u751f\u3092\u9632\u304e\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u4ee5\u4e0b\u3067\u306f\u3001\u59d4\u8a17\u8cbb\u524a\u6e1b\u306b\u6709\u52b9\u306a3\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-27\" 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id=\"rtoc-28\" >\u696d\u52d9\u30de\u30cb\u30e5\u30a2\u30eb\u30fbFAQ\u306e\u6574\u5099<\/h3>\n<p>\u5fdc\u7b54\u54c1\u8cea\u306e\u3070\u3089\u3064\u304d\u3084\u5bfe\u5fdc\u6642\u9593\u306e\u9577\u6587\u5316\u306f\u3001\u59d4\u8a17\u8cbb\u306e\u4e0a\u6607\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u5bfe\u7b56\u3068\u3057\u3066\u3001<strong>\u3042\u3089\u304b\u3058\u3081\u696d\u52d9\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u6574\u5099\u3057\u3001\u3088\u304f\u3042\u308b\u8cea\u554f\u306b\u306fFAQ\u3067\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u6e96\u5099\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/strong><\/p>\n<p>\u3053\u308c\u306b\u3088\u308a\u5bfe\u5fdc\u6642\u9593\u306e\u77ed\u7e2e\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u6559\u80b2\u306e\u7c21\u7d20\u5316\u304c\u56f3\u3089\u308c\u3001\u5168\u4f53\u306e\u30b3\u30b9\u30c8\u524a\u6e1b\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"rtoc-29\" 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id=\"rtoc-30\" >\u304a\u308f\u308a\u306b<\/h2>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u696d\u52d9\u59d4\u8a17\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u59d4\u8a17\u306b\u304a\u3044\u3066\u306f\u3001\u8cbb\u7528\u69cb\u9020\u3084\u696d\u52d9\u7bc4\u56f2\u3001\u59d4\u8a17\u5f62\u614b\u306b\u3088\u3063\u3066\u30b3\u30b9\u30c8\u304c\u5927\u304d\u304f\u5909\u52d5\u3057\u307e\u3059\u3002<\/p>\n<p>\u5916\u6ce8\u3068\u5185\u88fd\u305d\u308c\u305e\u308c\u306e\u7279\u5fb4\u3092\u7406\u89e3\u3057\u3001\u81ea\u793e\u306e\u696d\u52d9\u30cb\u30fc\u30ba\u3084\u4e88\u7b97\u306b\u5408\u3063\u305f\u59d4\u8a17\u5148\u3092\u9078\u5b9a\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3068\u306a\u308a\u3001\u9069\u5207\u306a\u8cbb\u7528\u7ba1\u7406\u3068\u6700\u9069\u5316\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u54c1\u8cea\u3068\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u4e21\u7acb\u3055\u305b\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u5916\u6ce8\u3092\u691c\u8a0e\u3059\u308b\u969b\u306f\u3001\u696d\u52d9\u5185\u5bb9\u30fb\u6642\u9593\u5e2f\u30fb\u6599\u91d1\u5f62\u614b\u306a\u3069\u3092\u660e\u78ba\u306b\u3057\u3001\u4fe1\u983c\u3067\u304d\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u9078\u3073\u3092\u5fc3\u304c\u3051\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><span data-sheets-root=\"1\">\u95a2\u9023\u8a18\u4e8b\uff1a<a class=\"in-cell-link\" href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/cost_benefit\/\" target=\"_blank\" rel=\"noopener\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u793e\u5185\u904b\u7528\u3059\u308b\u65b9\u6cd5\u306f\uff1f\u904b\u7528\u4ee3\u884c\u304c\u304a\u3059\u3059\u3081\u306a\u7406\u7531\u3082\u89e3\u8aac<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"rtoc-31\" >\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u306a\u3089\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u300d<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u9078\u3073\u306b\u8ff7\u3063\u305f\u3089\u3001\u307e\u305a\u306f\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u3078\u554f\u3044\u5408\u308f\u305b\u3066\u307f\u308b\u306e\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u3067\u306f\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30fb\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3092\u554f\u308f\u305a\u69d8\u3005\u306a\u696d\u52d9\u306b\u5bfe\u5fdc\u3057\u305fBPO\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u9ad8\u5ea6\u306a\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u306b\u3082\u5bfe\u5fdc\u51fa\u6765\u308b\u9ad8\u3044\u6c34\u6e96\u306e\u5c02\u9580\u529b\u306e\u4ed6\u306b\u3082\u3001\u4eba\u6750\u529b\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u529b\u30fb\u5206\u6790\u529b\u304c\u30d0\u30e9\u30f3\u30b9\u826f\u304f\u5099\u308f\u3063\u305f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u3059\u300230\u5e74\u4ee5\u4e0a\u306e\u6b74\u53f2\u3068\u5927\u624b\u304b\u3089\u306e\u8c4a\u5bcc\u306a\u59d4\u8a17\u5b9f\u7e3e\u304c\u305d\u306e\u5b9f\u529b\u3092\u7269\u8a9e\u3063\u3066\u3044\u308b\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046<\/p>\n<p>&nbsp;<\/p>\n<p>\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u300d\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-points2019\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u3092\u5fb9\u5e95\u89e3\u8aac\uff01<\/a>\u306e\u8a18\u4e8b\u3082\u305c\u3072\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong style=\"font-size: 1.2em;\">\u3010\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3011<\/strong><\/p>\n<section style=\"width: 100%; background-color: #f0f8ff; margin: 5px auto; padding: 5px 0px;\">\n<div style=\"width: 100%; margin: 0px auto; display: flex; justify-content: center; align-items: center;\">\n<div style=\"width: 30%;\"><img decoding=\"async\" style=\"display: block; max-width: 80%; margin: 0px auto; padding: 1px; font-size: 12px; object-fit: cover; border: 2px #0064D1 solid;\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2021\/02\/f8430852019ebbdffbf1eee0f69c8a30.png\" alt=\"\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599\" width=\"225\" \/><\/div>\n<div style=\"width: 70%; margin-top: 1px; margin-right: 10px; padding: 5px;\">\n<p style=\"margin: 20px 0px 15px 0px; font-size: 18px; font-weight: normal; background: linear-gradient(transparent 70%, #a7d6ff 70%);\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599<\/p>\n<p style=\"margin: 5px 5px 10px 5px; font-size: 14px; font-weight: normal;\">\u81ea\u793e\u56de\u7b54\u738799%\u3092\u8d85\u3048\u308b\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u3001\u9ad8\u5ea6\u306a\u5c02\u9580\u6027\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3067\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<div style=\"text-align: right; margin-right: 10px; margin-bottom: 10px;\"><a style=\"display: inline-block; width: 160px; background-color: #ec3a2c; border-radius: 8px; color: #fff; font-weight: bold; font-size: 16px; text-align: center; height: 48px; line-height: 48px; padding: 0; box-shadow: none !important; border: none; text-decoration: none;\" href=\"\/dl_bpo_service\"> \u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9 <\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<style> .h2-design { font-size: 26px; line-height: 1.6; margin-bottom: 30px; padding: 15px 0px 15px 0px; color: #3a3a3a; border-bottom: 4px solid #304255; position: relative; display: block; font-size: 1.5em; margin-block-start: 0.83em; margin-block-end: 0.83em; margin-inline-start: 0px; margin-inline-end: 0px; font-weight: bold; unicode-bidi: isolate; } .h3-design { font-size: 22px; line-height: 1.4; padding-bottom: 5px; color: #3a3a3a; border-bottom: 1px solid #e1e3e6; margin: 0px 0px 15px; display: block; font-size: 1.17em; margin-block-start: 1em; margin-block-end: 1em; margin-inline-start: 0px; margin-inline-end: 0px; font-weight: bold; unicode-bidi: isolate; } <\/style>\n<div class=\"h2-design\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u30fb\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5f37\u307f<\/div>\n<p>\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u3088\u304f\u3042\u308b\u304a\u60a9\u307f\u3092\u3059\u3079\u3066\u89e3\u6c7a\u3057\u307e\u3059\u3002<\/p>\n<div class=\"h3-design\">\u5927\u624b\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u8c4a\u5bcc\u306a\u904b\u55b6\u5b9f\u7e3e<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u60c5\u5831\u96c6\u7d04-\u84c4\u7a4d-\u5206\u6790\u306a\u3069\u30bb\u30f3\u30bf\u30fc\u904b\u55b615\u5e74\u4ee5\u4e0a\u306e\u5b9f\u7e3e\u3001\u30ce\u30a6\u30cf\u30a6\u3092\u5229\u7528\u3057\u3001\u52b9\u7387\u5316\u3068\u54c1\u8cea\u5411\u4e0a\u304c\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u65b0\u898f\u7acb\u3061\u4e0a\u3052\u3082\u30b9\u30e0\u30fc\u30ba\u306b\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">\u30d9\u30c6\u30e9\u30f3\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u308b\u5b89\u5b9a\u3057\u305f\u54c1\u8cea<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u81ea\u793e\u56de\u7b54\u738799%\u3092\u8d85\u3048\u308b\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u9ad8\u5ea6\u306a\u5c02\u9580\u6027\u306e\u9ad8\u3044\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u904b\u55b6\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">\u696d\u52d9\u91cf\u306b\u5fdc\u3058\u305f\u67d4\u8edf\u306a\u904b\u55b6\u4f53\u5236<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u7e41\u5fd9\u671f\u3084\u9591\u6563\u671f\u306b\u5fdc\u3058\u305f\u904b\u7528\u4f53\u5236\u3092\u69cb\u7bc9\u3057\u30b3\u30b9\u30c8\u52b9\u679c\u306e\u9ad8\u3044\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">\u4ed8\u52a0\u4fa1\u5024\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u6848\u5185\u3084\u5224\u65ad\u9818\u57df\u3092\u62e1\u5927\u3057\u30ef\u30f3\u30b9\u30c8\u30c3\u30d7\u3067\u5e45\u5e83\u3044\u5bfe\u5fdc\u3092\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u30bb\u30f3\u30bf\u30fc\u306e\u304a\u5f79\u7acb\u3061\u4fa1\u5024\u3092\u9ad8\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h3-design\">BCP\u5bfe\u7b56\u306b\u3088\u308b\u5b89\u5fc3\u904b\u55b6<\/div>\n<div class=\"box rbox\">\n<div>\n<p class=\"strongp\">\u30af\u30e9\u30a6\u30c9CRM\u5c0e\u5165\u3067\u53f0\u98a8\u3084\u5730\u9707\u7b49\u306e\u5927\u898f\u6a21\u707d\u5bb3\u306b\u3088\u308b\u4ea4\u901a\u6a5f\u95a2\u306e\u6025\u306a\u9045\u5ef6\u3067\u3082\u30ea\u30e2\u30fc\u30c8\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<\/div>\n<div class=\"h2-design\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u30fb\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5c0e\u5165\u4e8b\u4f8b<\/div>\n<div style=\"text-align: center; line-height: 1.5;\">\n<div id=\"relationlist\" style=\"padding: 20px 8px 0; background-color: #e5e5de; margin-bottom: 60px; max-width: 720px; margin-left: auto; margin-right: auto; box-sizing: border-box;\">\n<ul style=\"display: flex !important; flex-wrap: wrap !important; justify-content: space-between !important; list-style: none; padding: 0; margin: 0 auto; max-width: 720px !important; box-sizing: border-box;\">\n<li style=\"border: 1px solid #0038A0; box-shadow: 0px 2px 3px 2px rgba(0,0,0,0.1); position: relative; margin: 6px; background-color: #fff; padding: 16px; width: calc(50% - 12px) !important; box-sizing: border-box;\"><a style=\"text-decoration: none; color: inherit;\" href=\"https:\/\/ntn-bpo.jp\/casestudy\/1740\/\"><br \/>\n<span style=\"color: #1e3a9b; display: block; font-size: 16px; min-height: 48px; overflow: hidden; font-weight: bold; line-height: 1.4; margin-bottom: 5px;\">\u58f2\u4e0a\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u9003\u3055\u306a\u3044\u3001\u81ea\u793e\u56de\u7b54\u738799%\u306e\u5546\u54c1\u76f8\u8ac7\u7a93\u53e3<\/span><br \/>\n<span style=\"display: block; color: #333;\">\u7dcf\u5408\u5bb6\u96fb\u30e1\u30fc\u30ab\u30fc A\u793e\u69d8<\/span><br \/>\n<\/a><\/li>\n<li style=\"border: 1px solid #0038A0; box-shadow: 0px 2px 3px 2px rgba(0,0,0,0.1); position: relative; margin: 6px; background-color: #fff; padding: 16px; width: calc(50% - 12px) !important; box-sizing: border-box;\"><a style=\"text-decoration: none; color: inherit;\" href=\"https:\/\/ntn-bpo.jp\/casestudy\/1743\/\"><br \/>\n<span style=\"color: #1e3a9b; display: block; font-size: 16px; min-height: 48px; overflow: hidden; font-weight: bold; line-height: 1.4; margin-bottom: 5px;\">\u53d6\u6271\u5546\u54c1105\u4e07\u70b9\u4ee5\u4e0a\u3002\u5c02\u9580\u6027\u306e\u9ad8\u3044\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30fc\u30d3\u30b9\u3092\u542b\u3093\u3060\u96fb\u8a71\u5bfe\u5fdc<\/span><br \/>\n<span style=\"display: block; color: #333;\">\u7dcf\u5408\u30ab\u30fc\u7528\u54c1\u30c1\u30a7\u30fc\u30f3 B\u793e\u69d8<\/span><br \/>\n<\/a><\/li>\n<li style=\"border: 1px solid #0038A0; box-shadow: 0px 2px 3px 2px rgba(0,0,0,0.1); position: relative; margin: 6px; background-color: #fff; padding: 16px; width: calc(50% - 12px) !important; box-sizing: border-box;\"><a style=\"text-decoration: none; color: inherit;\" href=\"https:\/\/ntn-bpo.jp\/casestudy\/1745\/\"><br \/>\n<span style=\"color: #1e3a9b; display: block; font-size: 16px; min-height: 48px; overflow: hidden; font-weight: bold; line-height: 1.4; margin-bottom: 5px;\">\u5c0f\u898f\u6a21\u591a\u5e97\u8217\u904b\u7528\u3092\u652f\u63f4\u3059\u308b\u3001\u30ef\u30f3\u30b9\u30c8\u30c3\u30d7\u578b\u5e97\u9577\u6a5f\u80fd\u30bb\u30f3\u30bf\u30fc<\/span><br \/>\n<span style=\"display: block; color: #333;\">\u30ab\u30e1\u30e9\u30fb\u30d7\u30ea\u30f3\u30c8\u30c1\u30a7\u30fc\u30f3\u5e97 C\u793e\u69d8<\/span><br \/>\n<\/a><\/li>\n<li style=\"border: 1px solid #0038A0; box-shadow: 0px 2px 3px 2px rgba(0,0,0,0.1); position: relative; margin: 6px; background-color: #fff; padding: 16px; width: calc(50% - 12px) !important; box-sizing: border-box;\"><a style=\"text-decoration: none; color: inherit;\" href=\"https:\/\/ntn-bpo.jp\/casestudy\/1744\/\"><br \/>\n<span style=\"color: #1e3a9b; display: block; font-size: 16px; min-height: 48px; overflow: hidden; font-weight: bold; line-height: 1.4; margin-bottom: 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href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/call-center-consignment-costs\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":2612,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[11,12,13],"class_list":["post-2609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-center","tag-call-center","tag-business-agency","tag-13"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=2609"}],"version-history":[{"count":6,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2609\/revisions"}],"predecessor-version":[{"id":6874,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2609\/revisions\/6874"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/2612"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=2609"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=2609"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=2609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}