{"id":2592,"date":"2019-09-30T11:21:00","date_gmt":"2019-09-30T02:21:00","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=2592"},"modified":"2025-02-28T10:00:47","modified_gmt":"2025-02-28T01:00:47","slug":"inbound-call-center","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/inbound\/inbound-call-center\/","title":{"rendered":"\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30b5\u30fc\u30d3\u30b9\u3068\u306f"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/support-1984617_1280.png\" alt=\"\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30b5\u30fc\u30d3\u30b9\u3068\u306f\" width=\"728\" \/><\/p>\n<p>\n\u50cd\u304d\u65b9\u6539\u9769\u3084\u7d4c\u8cbb\u524a\u6e1b\u304c\u6c42\u3081\u3089\u308c\u308b\u4e2d\u3067\u3001\u696d\u52d9\u306e\u4e00\u90e8\u3092\u5916\u90e8\u59d4\u8a17\u3059\u308bBPO\u304c\u65e5\u672c\u3067\u3082\u53d6\u308a\u5165\u308c\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u7279\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306f\u4f01\u696d\u306b\u3068\u3063\u3066\u7169\u96d1\u306b\u306a\u308a\u3084\u3059\u3044\u696d\u52d9\u3067\u3042\u308a\u3001\u8a2d\u5099\u6295\u8cc7\u8cbb\u3092\u304b\u3051\u3089\u308c\u306a\u3044\u306a\u3069\u306e\u7406\u7531\u306b\u3088\u308a\u81ea\u793e\u5358\u72ec\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u4f5c\u308c\u306a\u3044\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u30c1\u30a7\u30fc\u30f3\u5e97\u3067\u306f\u5e97\u9577\u696d\u52d9\u524a\u6e1b\u306e\u305f\u3081\u306b\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u59d4\u8a17\u304c\u884c\u308f\u308c\u308b\u5834\u5408\u3082\u3042\u308a\u3001\u6ce8\u76ee\u3055\u308c\u3066\u3044\u307e\u3059\u3002\n<\/p>\n<style>\n\/* container *\/\n.wrapperdonew{\nwidth:100%;\nbackground-color: #f0f8ff;\nmargin:5px auto;\n}\n.wrapperdonew .container{\n\/* max-width:1000px; *\/\nwidth:100%;\nmargin:0px auto;\npadding:5px 0px;\n}\n\/* content *\/\n@media (min-width: 992px) {\n.wrapperdonew .container .content {\ndisplay: flex;\njustify-content: center;\n\/*\nalign-items: center;<\/p>\n<p>*\/\n}\n}\n.wrapperdonew .content-item {\nwidth:100%;\n}\n@media (min-width: 992px)\n{\n    .wrapperdonew .content-itemimg {\n    width:30%;\n    }\n    .wrapperdonew .content-item {\n    width:70%;\n    }\n}\n.wrapperdonew .image{\ndisplay:block;\nmax-width:80%;\nmargin:0px auto;\npadding:1px;\nfont-size: 12px;\n}\n.wrapperdonew .text{\npadding:5px;\n}\n.wrapperdonew .text .heading{\nmargin:20px 0px 15px 0px;\nfont-size: 18px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.wrapperdonew .text p{\nmargin:5px 5px 10px 5px;\nfont-size: 14px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.dounewh2{\nposition: relative;\npadding: 0.5em;\nbackground: #a6d3c8;\ncolor: white;\n}\n.dounewh2::before {\n  position: absolute;\n  content: '';\n  top: 100%;\n  left: 0;\n  border: none;\n  border-bottom: solid 15px transparent;\n  border-right: solid 20px rgb(149, 158, 155);\n}<\/p>\n<p>a.dlbtn{\n    display: inline-block;\n    width: 160px;\n    margin: 0 0 0 0;\n    background-color: #ec3a2c;\n    border-radius: 8px;\n    color: #fff;\n    font-weight: bold;\n    font-size: 16px;\n    text-align: center;\n    position: relative;\n    height: 48px;\n    line-height: 48px;\n    padding: 0;\n    box-shadow: none !important;\n    border: none;\n}\na.dlbtn:hover {\nopacity: 0.8;\n}\n<P><\/p>\n<\/style>\n\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p>\n<h2 id=\"rtoc-1\" 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id=\"rtoc-3\" 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id=\"rtoc-6\" >\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/h3>\n<p>\n\u5bb6\u96fb\u91cf\u8ca9\u5e97\u306eA\u793e\u3067\u306f\u3001\u5404\u5e97\u8217\u304b\u3089\u5bc4\u305b\u3089\u308c\u308b\u5bb6\u96fb\u306e\u53d6\u308a\u6271\u3044\u65b9\u6cd5\u3084\u8a2d\u7f6e\u3001\u63a5\u7d9a\u65b9\u6cd5\u306b\u95a2\u3059\u308b\u554f\u3044\u5408\u308f\u305b\u3078\u306e\u5bfe\u5fdc\u306b\u3088\u308a\u672c\u90e8\u793e\u54e1\u306e\u696d\u52d9\u304c\u5727\u8feb\u3055\u308c\u308b\u3053\u3068\u306b\u5bfe\u3057\u5371\u6a5f\u611f\u3092\u6301\u3063\u3066\u304a\u308a\u3001\u305d\u3053\u3067\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bb\u30f3\u30bf\u30fc\u3092\u5916\u90e8\u59d4\u8a17\u3057\u307e\u3057\u305f\u3002\u793e\u5916\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u5404\u5e97\u8217\u304b\u3089\u5bc4\u305b\u3089\u308c\u305f\u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u30e1\u30fc\u30ab\u30fc\u304b\u3089\u306e\u5546\u54c1\u60c5\u5831\u3001\u5404\u5e97\u8217\u306e\u60c5\u5831\u306a\u3069\u3092\u5143\u306b\u5404\u5e97\u8217\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u52b9\u7387\u7684\u306b\u634c\u3051\u308b\u3088\u3046\u306a\u30b7\u30b9\u30c6\u30e0\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002\u307e\u305f\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u62c5\u5f53\u8005\u306b\u3082A\u793e\u306e\u53d6\u308a\u6271\u3044\u5bb6\u96fb\u306b\u5bfe\u3057\u3066\u5c02\u9580\u7684\u306a\u77e5\u8b58\u3092\u3064\u3051\u3066\u3082\u3089\u3046\u3053\u3068\u3067\u3001\u672c\u90e8\u306b\u8ca0\u62c5\u3092\u304b\u3051\u3059\u304e\u306a\u3044\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bb\u30f3\u30bf\u30fc\u3092\u5b9f\u73fe\u3057\u307e\u3057\u305f\u3002\n<\/p>\n<h3 id=\"rtoc-7\" >\u30c1\u30a7\u30fc\u30f3\u5e97\u30b5\u30dd\u30fc\u30c8<\/h3>\n<p>\n\u30ab\u30e1\u30e9\u3084\u30d7\u30ea\u30f3\u30c8\u696d\u52d9\u3092\u8acb\u3051\u8ca0\u3046C\u793e\u3067\u3059\u304c\u3001\u500b\u3005\u306e\u5e97\u8217\u306e\u793e\u54e1\u6570\u304c\u5c11\u306a\u304f\u5e97\u95771\u4eba\u3060\u3051\u304c\u793e\u54e1\u3067\u3042\u3068\u306f\u30d1\u30fc\u30c8\u304b\u30d0\u30a4\u30c8\u3068\u3044\u3046\u7279\u5fb4\u3092\u6301\u3063\u3066\u3044\u307e\u3057\u305f\u3002\u3053\u306e\u3088\u3046\u306a\u73fe\u72b6\u3092\u8e0f\u307e\u3048\u3001\u696d\u52d9\u306b\u7cbe\u901a\u3057\u305f\u793e\u54e1\u304c\u4e0d\u5728\u3067\u3082\u696d\u52d9\u3092\u51e6\u7406\u3067\u304d\u308b\u3088\u3046\u306a\u30b7\u30b9\u30c6\u30e0\u304c\u5fc5\u8981\u3067\u3042\u308b\u3068\u3055\u308c\u3001\u5e97\u8217\u30b9\u30bf\u30c3\u30d5\u5411\u3051\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u5916\u90e8\u59d4\u8a17\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u5404\u5e97\u8217\u306e\u30b9\u30bf\u30c3\u30d5\u306f\u696d\u52d9\u4e0a\u306e\u8cea\u554f\u304c\u3042\u308b\u5834\u5408\u306b\u3082\u308f\u3056\u308f\u3056\u4e0d\u5728\u4e2d\u306e\u5e97\u9577\u3092\u547c\u3073\u51fa\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u306a\u304f\u50cd\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\n<\/p>\n<h3 id=\"rtoc-8\" >\u30b9\u30e2\u30fc\u30eb\u30b7\u30a7\u30a2\u30ea\u30f3\u30b0\u30bb\u30f3\u30bf\u30fc<\/h3>\n<p>\n\u30ab\u30fc\u30aa\u30fc\u30af\u30b7\u30e7\u30f3\u4f1a\u793e\u306eD\u793e\u3068\u30ab\u30fc\u30b7\u30a7\u30a2\u30ea\u30f3\u30b0\u4f1a\u793eE\u793e\u306e\u5834\u5408\u3001\u304a\u4e92\u3044\u5c0f\u898f\u6a21\u4f01\u696d\u3067\u3042\u3063\u305f\u305f\u3081\u5358\u72ec\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u8a2d\u7f6e\u3059\u308b\u307b\u3069\u306e\u8cbb\u7528\u306f\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u305d\u306e\u969b\u306b\u884c\u306a\u308f\u308c\u305f\u306e\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5171\u6709\u3067\u3059\u3002\u696d\u52d9\u7684\u306b\u306f\u7570\u306a\u308b\u30dd\u30a4\u30f3\u30c8\u3082\u3042\u308b\u4e00\u65b9\u3067\u3001\u696d\u7a2e\u7684\u306b\u306f\u8eca\u3092\u6271\u3063\u3066\u3044\u308b\u3068\u3044\u3046\u70b9\u3067\u4e00\u81f4\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u305d\u306e\u3088\u3046\u306a\u969b\u306b\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u30b9\u30bf\u30c3\u30d5\u3082\u3042\u308b\u7a0b\u5ea6\u8eca\u306b\u3064\u3044\u3066\u306e\u77e5\u8b58\u3092\u6301\u3063\u3066\u81e8\u3080\u3053\u3068\u304c\u3067\u304d\u3001\u30ea\u30fc\u30ba\u30ca\u30d6\u30eb\u306a\u8cbb\u7528\u3067\u3082\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u8a2d\u7f6e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3057\u305f\u3002<\/p>\n<h2 id=\"rtoc-9\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u306a\u3069BPO\u306a\u3089\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u3078<\/h2>\n<p>\n\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u59d4\u8a17\u306b\u3064\u3044\u3066\u898b\u3066\u304d\u307e\u3057\u305f\u304c\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u5916\u90e8\u59d4\u8a17\u306b\u5f37\u3044\u306e\u304c\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u3067\u3059\u3002\u696d\u52d9\u6539\u5584\u3084\u4e88\u7b97\u306b\u5408\u308f\u305b\u305f\u30d7\u30e9\u30f3\u8a2d\u8a08\u306a\u3069\u4f01\u696d\u306e\u69d8\u3005\u306a\u30cb\u30fc\u30ba\u306b\u7b54\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u696d\u52d9\u306e\u52b9\u7387\u5316\u3001\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u306eBPO\u3092\u884c\u3044\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u4f01\u696d\u306a\u3089\u3001\u307e\u305a\u306f\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u306b\u76f8\u8ac7\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002\u81ea\u5206\u305f\u3061\u306b\u3068\u3063\u3066\u6700\u826f\u306e\u5f62\u3092\u63d0\u6848\u3057\u3066\u304f\u308c\u307e\u3059\u3002\n<\/p>\n<style>\n\/* container *\/\n.wrapperdonew{\nwidth:100%;\nbackground-color: #f0f8ff;\nmargin:5px auto;\n}\n.wrapperdonew .container{\n\/* max-width:1000px; *\/\nwidth:100%;\nmargin:0px auto;\npadding:5px 0px;\n}\n\/* content *\/\n@media (min-width: 992px) {\n.wrapperdonew .container .content {\ndisplay: flex;\njustify-content: center;\n\/*\nalign-items: center;<\/p>\n<p>*\/\n}\n}\n.wrapperdonew .content-item {\nwidth:100%;\n}\n@media (min-width: 992px)\n{\n    .wrapperdonew .content-itemimg {\n    width:30%;\n    }\n    .wrapperdonew .content-item {\n    width:70%;\n    }\n}\n.wrapperdonew .image{\ndisplay:block;\nmax-width:80%;\nmargin:0px auto;\npadding:1px;\nfont-size: 12px;\n}\n.wrapperdonew .text{\npadding:5px;\n}\n.wrapperdonew .text .heading{\nmargin:20px 0px 15px 0px;\nfont-size: 18px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.wrapperdonew .text p{\nmargin:5px 5px 10px 5px;\nfont-size: 14px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.dounewh2{\nposition: relative;\npadding: 0.5em;\nbackground: #a6d3c8;\ncolor: white;\n}\n.dounewh2::before {\n  position: absolute;\n  content: '';\n  top: 100%;\n  left: 0;\n  border: none;\n  border-bottom: solid 15px transparent;\n  border-right: solid 20px rgb(149, 158, 155);\n}<\/p>\n<p>a.dlbtn{\n    display: inline-block;\n    width: 160px;\n    margin: 0 0 0 0;\n    background-color: #ec3a2c;\n    border-radius: 8px;\n    color: #fff;\n    font-weight: bold;\n    font-size: 16px;\n    text-align: center;\n    position: relative;\n    height: 48px;\n    line-height: 48px;\n    padding: 0;\n    box-shadow: none !important;\n    border: none;\n}\na.dlbtn:hover {\nopacity: 0.8;\n}\n<P><\/p>\n<\/style>\n<p>&nbsp;<br \/>\n<P>\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u300d\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-points2019\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u3092\u5fb9\u5e95\u89e3\u8aac\uff01<\/a>\u306e\u8a18\u4e8b\u3082\u305c\u3072\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/P><\/p>\n<p><strong style=\"font-size: 1.2em;\">\u3010\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3011<\/strong><\/p>\n<section style=\"width:100%; background-color:#f0f8ff; margin:5px auto; padding:5px 0px;\">\n<div style=\"width:100%; margin:0px auto; display:flex; justify-content:center; align-items:center;\">\n<div style=\"width:30%;\"><img decoding=\"async\" loading=\"lazy\" style=\"display:block; max-width:80%; margin:0px auto; padding:1px; font-size:12px; object-fit:cover; border:2px #0064D1 solid;\" width=\"225\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2021\/02\/f8430852019ebbdffbf1eee0f69c8a30.png\" alt=\"\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599\" \/><\/div>\n<div style=\"width:70%; margin-top:1px; margin-right:10px; padding:5px;\">\n      <P style=\"margin:20px 0px 15px 0px; font-size:18px; font-weight:normal; background:linear-gradient(transparent 70%, #a7d6ff 70%);\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599<\/P><\/p>\n<p style=\"margin:5px 5px 10px 5px; font-size:14px; font-weight:normal;\">\u81ea\u793e\u56de\u7b54\u738799%\u3092\u8d85\u3048\u308b\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u3001\u9ad8\u5ea6\u306a\u5c02\u9580\u6027\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3067\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<div style=\"text-align:right; margin-right:10px; margin-bottom:10px;\">\n        <a href=\"\/dl_bpo_service\" style=\"display:inline-block; width:160px; background-color:#ec3a2c; border-radius:8px; color:#fff; font-weight:bold; font-size:16px; text-align:center; height:48px; line-height:48px; padding:0; box-shadow:none !important; border:none; text-decoration:none;\"> \u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9 <\/a>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<div style=\"margin:50px auto; text-align:center;\">\n  <a href=\"https:\/\/ntn-bpo.jp\/contact\/\"><br \/>\n    <img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2018\/10\/2b6a9ead40fadf28c1992708051ba3b6-1.png\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u306a\u3089\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u3000\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089\" width=\"400\" height=\"90\" \/><br \/>\n  <\/a>\n<\/div>\n<div class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%a4%e3%83%b3%e3%83%90%e3%82%a6%e3%83%b3%e3%83%89\/\">\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/business-agency\/\">\u696d\u52d9\u4ee3\u884c<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e6%a5%ad%e5%8b%99%e5%a7%94%e8%a8%97\/\">\u696d\u52d9\u59d4\u8a17<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>\u50cd\u304d\u65b9\u6539\u9769\u3084\u7d4c\u8cbb\u524a\u6e1b\u304c\u6c42\u3081\u3089\u308c\u308b\u4e2d\u3067\u3001\u696d\u52d9\u306e\u4e00\u90e8\u3092\u5916\u90e8\u59d4\u8a17\u3059\u308bBPO\u304c\u65e5\u672c\u3067\u3082\u53d6\u308a\u5165\u308c\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u7279\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306f\u4f01\u696d\u306b\u3068\u3063\u3066\u7169\u96d1\u306b\u306a\u308a\u3084\u3059\u3044\u696d\u52d9\u3067\u3042\u308a\u3001\u8a2d\u5099\u6295\u8cc7\u8cbb\u3092\u304b\u3051\u3089\u308c\u306a\u3044\u306a\u2026<span class=\"read-more\"><a href=\"https:\/\/ntn-bpo.jp\/column\/inbound\/inbound-call-center\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":2591,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[16,11,12,13],"class_list":["post-2592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inbound","tag-16","tag-call-center","tag-business-agency","tag-13"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=2592"}],"version-history":[{"count":2,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2592\/revisions"}],"predecessor-version":[{"id":6388,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2592\/revisions\/6388"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/2591"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=2592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=2592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=2592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}