{"id":2568,"date":"2019-08-09T14:07:49","date_gmt":"2019-08-09T05:07:49","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=2568"},"modified":"2025-02-28T09:50:45","modified_gmt":"2025-02-28T00:50:45","slug":"work-style-by-outsourced","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/outbound\/work-style-by-outsourced\/","title":{"rendered":"\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u3067\u50cd\u304d\u65b9\u6539\u9769"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/person-110305_640.jpg\" alt=\"\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u3067\u50cd\u304d\u65b9\u6539\u9769\" width=\"728\" \/><\/p>\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u30e6\u30fc\u30b6\u30fc\u3078\u5411\u3051\u3066\u96fb\u8a71\u3092\u304b\u3051\u3001\u3055\u307e\u3056\u307e\u63d0\u6848\u3084\u8abf\u67fb\u3092\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002\u81ea\u793e\u3067\u30e6\u30fc\u30b6\u30fc\u3078\u96fb\u8a71\u3092\u304b\u3051\u3001\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u306a\u3069\u3092\u3059\u308b\u306b\u306f\u304b\u306a\u308a\u306e\u30b9\u30ad\u30eb\u304c\u5fc5\u8981\u3068\u306a\u308a\u7c21\u5358\u306a\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u3088\u3046\u306a\u3068\u304d\u306b\u6709\u52b9\u306a\u30b5\u30fc\u30d3\u30b9\u304c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc 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.text{\npadding:5px;\n}\n.wrapperdonew .text .heading{\nmargin:20px 0px 15px 0px;\nfont-size: 18px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.wrapperdonew .text p{\nmargin:5px 5px 10px 5px;\nfont-size: 14px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.dounewh2{\nposition: relative;\npadding: 0.5em;\nbackground: #a6d3c8;\ncolor: white;\n}\n.dounewh2::before {\n  position: absolute;\n  content: '';\n  top: 100%;\n  left: 0;\n  border: none;\n  border-bottom: solid 15px transparent;\n  border-right: solid 20px rgb(149, 158, 155);\n}<\/p>\n<p>a.dlbtn{\n    display: inline-block;\n    width: 160px;\n    margin: 0 0 0 0;\n    background-color: #ec3a2c;\n    border-radius: 8px;\n    color: #fff;\n    font-weight: bold;\n    font-size: 16px;\n    text-align: center;\n    position: relative;\n    height: 48px;\n    line-height: 48px;\n    padding: 0;\n    box-shadow: none !important;\n    border: none;\n}\na.dlbtn:hover {\nopacity: 0.8;\n}\n<P><\/p>\n<\/style>\n\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p>\n<h2 id=\"rtoc-1\" 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id=\"rtoc-7\" >\u30b7\u30cb\u30a2\u306b\u3088\u308b\u30b7\u30cb\u30a2\u306e\u305f\u3081\u306e\u901a\u8ca9\u7a93\u53e3<\/h3>\n<p>\n\u30b7\u30cb\u30a2\u4e16\u4ee3\u306e\u9867\u5ba2\u958b\u62d3\u3067\u5927\u304d\u306a\u6210\u679c\u3092\u51fa\u3057\u305f\u4e8b\u4f8b\u304c\u3042\u308a\u307e\u3059\u3002\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u3042\u308b\u5927\u624b\u30ab\u30bf\u30ed\u30b0\u901a\u4fe1\u8ca9\u58f2\u4f1a\u793e\u306f\u3001\u5316\u7ca7\u54c1\u3084\u5065\u5eb7\u98df\u54c1\u306a\u3069\u306e\u58f2\u308a\u4e0a\u3052\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u305d\u306e\u4f9d\u983c\u306b\u5bfe\u3057\u3001\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u306eBPO\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u3001\u901a\u8ca9\u306e\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3092\u5c55\u958b\u3057\u65e2\u5b58\u4f1a\u54e1\u3078\u306e\u7a4d\u6975\u7684\u306a\u6848\u5185\u3084\u4f11\u7720\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u5b9f\u65bd\u3057\u3001\u8ca9\u58f2\u6570\u306e\u5897\u52a0\u3084\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u3078\u7d50\u3073\u3064\u3051\u305f\u306e\u3067\u3059\u3002\u30b7\u30cb\u30a2\u4e16\u4ee3\u3078\u306f\u3001\u8aac\u5f97\u529b\u306e\u3042\u308b\u30d9\u30c6\u30e9\u30f3\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u8d77\u7528\u3057\u3066\u58f2\u308a\u8fbc\u307f\u3092\u5b9f\u65bd\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u5927\u624b\u30ab\u30bf\u30ed\u30b0\u901a\u4fe1\u8ca9\u58f2\u4f1a\u793e\u306f\u3001\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u3068\u8ca9\u58f2\u6570\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u306b\u6210\u529f\u3057\u305f\u306e\u3067\u3059\u3002\u307e\u305f\u3001\u4f11\u7720\u9867\u5ba2\u3078\u30a2\u30d7\u30ed\u30fc\u30c1\u3057\u305f\u3053\u3068\u306b\u3088\u308a\u3001\u8ffd\u52a0\u6ce8\u6587\u306e\u53d7\u6ce8\u3082\u5165\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\n<\/p>\n<h3 id=\"rtoc-8\" >\u30a2\u30dd\u30a4\u30f3\u30c8\u7372\u5f97\u306b\u5f37\u3044\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9<\/h3>\n<p>\n\u65b0\u898f\u9867\u5ba2\u306e\u958b\u62d3\u306b\u529b\u3092\u5165\u308c\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u5927\u624b\u4f01\u696d\u304b\u3089\u306e\u4f9d\u983c\u3067\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u3084\u58f2\u4e0a\u62e1\u5927\u3092\u6210\u529f\u3055\u305b\u305f\u4e8b\u4f8b\u3082\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u4f9d\u983c\u306b\u306f\u3001\u30a2\u30dd\u30a4\u30f3\u30c8\u7372\u5f97\u306e\u305f\u3081\u8ca9\u4fc3\u652f\u63f4\u578b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u6848\u3057\u3001\u8ca9\u58f2\u3084\u65b0\u898f\u9867\u5ba2\u306e\u958b\u62d3\u652f\u63f4\u3001\u4f11\u7720\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306a\u3069\u3092\u5b9f\u65bd\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u306e\u3001\u8ca9\u4fc3\u652f\u63f4\u3092\u5c55\u958b\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u4f01\u696d\u306e\u696d\u52d9\u52b9\u7387\u5316\u3068\u58f2\u4e0a\u62e1\u5927\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u305f\u306e\u3067\u3059\u3002\u307e\u305f\u3001\u55b6\u696d\u30c1\u30e3\u30f3\u30b9\u3092\u5897\u3084\u3059\u305f\u3081\u306e\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u306b\u3082\u6210\u679c\u3092\u51fa\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u3088\u3046\u306b\u3001\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u306eBPO\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u3001\u58f2\u4e0a\u306b\u3064\u306a\u304c\u308a\u305d\u3046\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u5148\u306e\u9078\u5b9a\u3084\u3001\u5b9f\u7e3e\u3042\u308b\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u6226\u8853\u3067\u306e\u30a2\u30dd\u30a4\u30f3\u30c8\u7372\u5f97\u304c\u53ef\u80fd\u3067\u3059\u3002\n<\/p>\n<h2 id=\"rtoc-9\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc \u59d4\u8a17\u306a\u3089\u5b9f\u7e3e\u3042\u308b\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u306eBPO\u30b5\u30fc\u30d3\u30b9\u3092\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046<\/h2>\n<p>\n\u4f01\u696d\u3067\u306f\u3055\u307e\u3056\u307e\u306a\u696d\u52d9\u304c\u3042\u308a\u3001\u3059\u3079\u3066\u306b\u529b\u3092\u5165\u308c\u308b\u6642\u9593\u3084\u4eba\u54e1\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u591a\u304f\u3042\u308a\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u4f01\u696d\u6210\u9577\u306e\u305f\u3081\u306b\u306f\u3001\u65b0\u305f\u306b\u9867\u5ba2\u3092\u5897\u3084\u3059\u306a\u3069\u306e\u696d\u52d9\u3092\u758e\u304b\u306b\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u306f\u3001\u81ea\u793e\u3067\u884c\u3046\u3088\u308a\u3082\u52b9\u7387\u7684\u306b\u96fb\u8a71\u696d\u52d9\u3092\u4efb\u305b\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc \u59d4\u8a17\u3092\u6d3b\u7528\u3059\u308b\u306a\u3089\u3001\u5b9f\u7e3e\u3068\u5c02\u9580\u30b9\u30ad\u30eb\u304c\u3042\u308b\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u306eBPO\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u59d4\u8a17\u3092\u691c\u8a0e\u3057\u3066\u307f\u3066\u306f\u3069\u3046\u3067\u3057\u3087\u3046\u304b\u3002\n<\/p>\n<style>\n\/* container *\/\n.wrapperdonew{\nwidth:100%;\nbackground-color: #f0f8ff;\nmargin:5px auto;\n}\n.wrapperdonew .container{\n\/* max-width:1000px; *\/\nwidth:100%;\nmargin:0px auto;\npadding:5px 0px;\n}\n\/* content *\/\n@media (min-width: 992px) {\n.wrapperdonew .container .content {\ndisplay: flex;\njustify-content: center;\n\/*\nalign-items: center;<\/p>\n<p>*\/\n}\n}\n.wrapperdonew .content-item {\nwidth:100%;\n}\n@media (min-width: 992px)\n{\n    .wrapperdonew .content-itemimg {\n    width:30%;\n    }\n    .wrapperdonew .content-item {\n    width:70%;\n    }\n}\n.wrapperdonew .image{\ndisplay:block;\nmax-width:80%;\nmargin:0px auto;\npadding:1px;\nfont-size: 12px;\n}\n.wrapperdonew .text{\npadding:5px;\n}\n.wrapperdonew .text .heading{\nmargin:20px 0px 15px 0px;\nfont-size: 18px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.wrapperdonew .text p{\nmargin:5px 5px 10px 5px;\nfont-size: 14px;\nfont-weight: normal;\n\/* text-align: center; *\/\n}\n.dounewh2{\nposition: relative;\npadding: 0.5em;\nbackground: #a6d3c8;\ncolor: white;\n}\n.dounewh2::before {\n  position: absolute;\n  content: '';\n  top: 100%;\n  left: 0;\n  border: none;\n  border-bottom: solid 15px transparent;\n  border-right: solid 20px rgb(149, 158, 155);\n}<\/p>\n<p>a.dlbtn{\n    display: inline-block;\n    width: 160px;\n    margin: 0 0 0 0;\n    background-color: #ec3a2c;\n    border-radius: 8px;\n    color: #fff;\n    font-weight: bold;\n    font-size: 16px;\n    text-align: center;\n    position: relative;\n    height: 48px;\n    line-height: 48px;\n    padding: 0;\n    box-shadow: none !important;\n    border: none;\n}\na.dlbtn:hover {\nopacity: 0.8;\n}\n<P><\/p>\n<\/style>\n<p>&nbsp;<br \/>\n<P>\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u300d\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/callcenter-points2019\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u3092\u5fb9\u5e95\u89e3\u8aac\uff01<\/a>\u306e\u8a18\u4e8b\u3082\u305c\u3072\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/P><\/p>\n<p><strong style=\"font-size: 1.2em;\">\u3010\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3011<\/strong><\/p>\n<section style=\"width:100%; background-color:#f0f8ff; margin:5px auto; padding:5px 0px;\">\n<div style=\"width:100%; margin:0px auto; display:flex; justify-content:center; align-items:center;\">\n<div style=\"width:30%;\"><img decoding=\"async\" loading=\"lazy\" style=\"display:block; max-width:80%; margin:0px auto; padding:1px; font-size:12px; object-fit:cover; border:2px #0064D1 solid;\" width=\"225\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2021\/02\/f8430852019ebbdffbf1eee0f69c8a30.png\" alt=\"\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599\" \/><\/div>\n<div style=\"width:70%; margin-top:1px; margin-right:10px; padding:5px;\">\n      <P style=\"margin:20px 0px 15px 0px; font-size:18px; font-weight:normal; background:linear-gradient(transparent 70%, #a7d6ff 70%);\">\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8BPO\u30b5\u30fc\u30d3\u30b9\u7d39\u4ecb\u8cc7\u6599<\/P><\/p>\n<p style=\"margin:5px 5px 10px 5px; font-size:14px; font-weight:normal;\">\u81ea\u793e\u56de\u7b54\u738799%\u3092\u8d85\u3048\u308b\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306a\u3069\u3001\u9ad8\u5ea6\u306a\u5c02\u9580\u6027\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3067\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<div style=\"text-align:right; margin-right:10px; margin-bottom:10px;\">\n        <a href=\"\/dl_bpo_service\" style=\"display:inline-block; width:160px; background-color:#ec3a2c; border-radius:8px; color:#fff; font-weight:bold; font-size:16px; text-align:center; height:48px; line-height:48px; padding:0; box-shadow:none !important; border:none; text-decoration:none;\"> \u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9 <\/a>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<div style=\"margin:50px auto; text-align:center;\">\n  <a href=\"https:\/\/ntn-bpo.jp\/contact\/\"><br \/>\n    <img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2018\/10\/2b6a9ead40fadf28c1992708051ba3b6-1.png\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u306a\u3089\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u3000\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089\" width=\"400\" height=\"90\" \/><br \/>\n  <\/a>\n<\/div>\n<div class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%a2%e3%82%a6%e3%83%88%e3%83%90%e3%82%a6%e3%83%b3%e3%83%89\/\">\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e5%83%8d%e3%81%8d%e6%96%b9%e6%94%b9%e9%9d%a9\/\">\u50cd\u304d\u65b9\u6539\u9769<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/business-agency\/\">\u696d\u52d9\u4ee3\u884c<\/a> <a 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