{"id":2185,"date":"2019-03-12T15:03:30","date_gmt":"2019-03-12T06:03:30","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=2185"},"modified":"2025-08-08T21:33:32","modified_gmt":"2025-08-08T12:33:32","slug":"result_talkscript","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/call-center\/result_talkscript\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u4ed5\u4e8b\u8853\uff01\u6210\u679c\u3092\u4e0a\u3052\u308b\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u306f"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/image_3.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u4ed5\u4e8b\u8853\uff01\u6210\u679c\u3092\u4e0a\u3052\u308b\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u306f\" width=\"728\" \/><\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u7528\u3044\u308b\u3053\u3068\u3067\u696d\u52d9\u306e\u54c1\u8cea\u3092\u4e00\u5b9a\u306e\u6c34\u6e96\u306b\u4fdd\u3064\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u305d\u3053\u3067\u3001\u4eca\u56de\u306f\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u4f5c\u6210\u306e\u30dd\u30a4\u30f3\u30c8\u3084\u624b\u9806\u3001\u69cb\u6210\u6848\u306e\u30b5\u30f3\u30d7\u30eb\u306a\u3069\u3092\u307e\u3068\u3081\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<style>\n\/* container *\/<br \/>.wrapperdonew{<br \/>width:100%;<br \/>background-color: #f0f8ff;<br \/>margin:5px auto;<br \/>}<br \/>.wrapperdonew .container{<br \/>\/* max-width:1000px; *\/<br \/>width:100%;<br \/>margin:0px auto;<br \/>padding:5px 0px;<br \/>}<br \/>\/* content *\/<br \/>@media (min-width: 992px) {<br \/>.wrapperdonew .container .content {<br \/>display: flex;<br \/>justify-content: center;<br \/>\/*<br \/>align-items: center;<\/p>\n<p>*\/<br \/>}<br \/>}<br \/>.wrapperdonew .content-item {<br \/>width:100%;<br \/>}<br \/>@media (min-width: 992px)<br \/>{<br \/>    .wrapperdonew .content-itemimg {<br \/>    width:30%;<br \/>    }<br \/>    .wrapperdonew .content-item {<br \/>    width:70%;<br \/>    }<br \/>}<br \/>.wrapperdonew .image{<br \/>display:block;<br \/>max-width:80%;<br \/>margin:0px auto;<br \/>padding:1px;<br \/>font-size: 12px;<br \/>}<br \/>.wrapperdonew .text{<br \/>padding:5px;<br \/>}<br \/>.wrapperdonew .text .heading{<br \/>margin:20px 0px 15px 0px;<br \/>font-size: 18px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.wrapperdonew .text p{<br \/>margin:5px 5px 10px 5px;<br \/>font-size: 14px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.dounewh2{<br \/>position: relative;<br \/>padding: 0.5em;<br \/>background: #a6d3c8;<br \/>color: white;<br \/>}<br \/>.dounewh2::before {<br \/>  position: absolute;<br \/>  content: '';<br \/>  top: 100%;<br \/>  left: 0;<br \/>  border: none;<br \/>  border-bottom: solid 15px transparent;<br \/>  border-right: solid 20px rgb(149, 158, 155);<br \/>}<\/p>\n<p>a.dlbtn{<br \/>    display: inline-block;<br \/>    width: 160px;<br \/>    margin: 0 0 0 0;<br \/>    background-color: #ec3a2c;<br \/>    border-radius: 8px;<br \/>    color: #fff;<br \/>    font-weight: bold;<br \/>    font-size: 16px;<br \/>    text-align: center;<br \/>    position: relative;<br \/>    height: 48px;<br \/>    line-height: 48px;<br \/>    padding: 0;<br \/>    box-shadow: none !important;<br \/>    border: none;<br \/>}<br \/>a.dlbtn:hover {<br \/>opacity: 0.8;<br \/>}<\/p>\n<p><P><\/p>\n<\/style>\n\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<h2 id=\"rtoc-1\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u4f7f\u308f\u308c\u308b\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3068\u306f<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4874\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/student-849825_1920-1024x683.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u4f7f\u308f\u308c\u308b\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3068\u306f\" width=\"600\" height=\"400\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/student-849825_1920-1024x683.jpg 1024w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/student-849825_1920-300x200.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/student-849825_1920-768x512.jpg 768w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/student-849825_1920-1536x1024.jpg 1536w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/student-849825_1920-240x160.jpg 240w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/student-849825_1920-90x60.jpg 90w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/student-849825_1920-660x440.jpg 660w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/student-849825_1920.jpg 1920w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3068\u306f\u304a\u5ba2\u69d8\u3068\u8a71\u3092\u3059\u308b\u969b\u306b\u624b\u672c\u306b\u3067\u304d\u308b\u53f0\u672c\uff08\u30b7\u30ca\u30ea\u30aa\uff09\u3092\u3044\u3044\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u306b\u306f\u3001\u5927\u304d\u304f\u5206\u3051\u3066\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u3068\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u304c\u3042\u308a\u307e\u3059\u3002\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306f\u3001\u304a\u5ba2\u69d8\u304b\u3089\u306e\u96fb\u8a71\u3092\u53d7\u4fe1\u3059\u308b\u696d\u52d9\u3092\u6307\u3057\u307e\u3059\u3002\u4e00\u65b9\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u306f\u5bfe\u8c61\u3068\u306a\u308b\u304a\u5ba2\u69d8\u306b\u80fd\u52d5\u7684\u306b\u96fb\u8a71\u3092\u767a\u4fe1\u3059\u308b\u696d\u52d9\u306e\u3053\u3068\u3092\u3044\u3044\u307e\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u304a\u5ba2\u69d8\u306b\u4f1d\u3048\u305f\u3044\u5185\u5bb9\u3092\u3059\u3067\u306b\u6c7a\u3081\u3066\u304b\u3089\u767a\u4fe1\u3059\u308b\u306e\u3067\u3001\u4f1a\u8a71\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u8a08\u753b\u7684\u306b\u7d44\u307f\u3084\u3059\u3044\u70b9\u304c\u7279\u5fb4\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u5177\u4f53\u7684\u306a\u4f1a\u8a71\u306e\u6d41\u308c\u3092\u60f3\u5b9a\u3057\u305f\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u4f7f\u3046\u3053\u3068\u304c\u30b9\u30e0\u30fc\u30ba\u3067\u52b9\u679c\u7684\u306a\u96fb\u8a71\u306e\u3084\u308a\u53d6\u308a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<p>\u305f\u3060\u3057\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u3044\u3063\u3066\u3082\u3001\u696d\u52d9\u306e\u5185\u5bb9\u306f\u3055\u307e\u3056\u307e\u3067\u3059\u3002\u4f01\u696d\u306b\u3088\u3063\u3066\u304a\u5ba2\u69d8\u306b\u4f1d\u3048\u305f\u3044\u4f1a\u8a71\u306e\u5185\u5bb9\u306f\u5909\u308f\u3063\u3066\u304f\u308b\u305f\u3081\u3001\u5404\u4f01\u696d\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u72ec\u81ea\u306e\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u307e\u305f\u3001\u540c\u3058\u4f01\u696d\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u306e\u96fb\u8a71\u3067\u3042\u3063\u3066\u3082\u53d7\u3051\u308b\u304a\u5ba2\u69d8\u306b\u3088\u3063\u3066\u4f1a\u8a71\u306f\u7570\u306a\u3063\u3066\u304f\u308b\u3082\u306e\u3067\u3059\u3057\u3001\u5b9f\u969b\u306e\u96fb\u8a71\u3067\u306f\u5fc5\u305a\u3057\u3082\u60f3\u5b9a\u901a\u308a\u306b\u4f1a\u8a71\u304c\u9032\u307e\u306a\u3044\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u306a\u304b\u306b\u306f\u57fa\u672c\u7684\u306a\u4f1a\u8a71\u306e\u6d41\u308c\u3068\u3068\u3082\u306b\u3001\u3088\u304f\u4ea4\u308f\u3055\u308c\u308b\u4f1a\u8a71\u3084\u8cea\u554f\u306a\u3069\u306b\u3064\u3044\u3066\u306e\u5bfe\u5fdc\u65b9\u6cd5\u3082\u88dc\u8db3\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u304c\u901a\u5e38\u3067\u3059\u3002<\/p>\n<h2 id=\"rtoc-2\" >\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u610f\u7fa9\u3068\u7ba1\u7406\u306e\u4ed5\u65b9<\/h2>\n<p>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9\u3092\u884c\u3063\u3066\u3044\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u3042\u308c\u3070\u3001\u5fc5\u305a\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6280\u8853\u306b\u5927\u304d\u306a\u5dee\u3092\u751f\u307e\u306a\u3044\u3088\u3046\u306b\u3057\u3001\u4e00\u5b9a\u4ee5\u4e0a\u306e\u30ec\u30d9\u30eb\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u57fa\u672c\u7684\u306a\u4f1a\u8a71\u306e\u30b7\u30ca\u30ea\u30aa\u3092\u7528\u610f\u3057\u3066\u304a\u304f\u3053\u3068\u306f\u91cd\u8981\u3068\u306a\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306f\u7528\u610f\u3055\u3048\u3057\u3066\u304a\u3051\u3070\u3044\u3044\u3068\u3044\u3046\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5b9f\u969b\u306b\u304a\u5ba2\u69d8\u306e\u53cd\u5fdc\u306a\u3069\u3092\u898b\u306a\u304c\u3089\u3001\u983b\u7e41\u306b\u5185\u5bb9\u3092\u898b\u76f4\u3057\u3066\u3001\u3088\u308a\u8cea\u306e\u9ad8\u3044\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306b\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u5927\u5207\u3068\u306a\u308a\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u59cb\u3081\u305f\u5f53\u521d\u304b\u3089\u4e00\u5ea6\u3082\u5185\u5bb9\u3092\u66f4\u65b0\u3057\u3066\u3044\u306a\u3044\u4f01\u696d\u306f\u8981\u6ce8\u610f\u3067\u3059\u3002\u5b9a\u671f\u7684\u306b\u4f1a\u8a71\u5185\u5bb9\u3092\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3057\u3066\u3001\u304a\u5ba2\u69d8\u306e\u5fc3\u3092\u63b4\u3081\u308b\u3088\u3046\u306a\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306b\u5e38\u306b\u66f4\u65b0\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<h2 id=\"rtoc-3\" 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id=\"rtoc-4\" 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id=\"rtoc-8\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u4f5c\u308a\u65b9<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4875\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/question-4105529_1920-1024x660.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u4f5c\u308a\u65b9\" width=\"600\" height=\"387\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/question-4105529_1920-1024x660.jpg 1024w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/question-4105529_1920-300x193.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/question-4105529_1920-768x495.jpg 768w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/question-4105529_1920-1536x990.jpg 1536w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/question-4105529_1920-660x426.jpg 660w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/question-4105529_1920.jpg 1920w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u4f7f\u3046\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306f\u3001\u624b\u9806\u306b\u5f93\u3063\u3066\u4f5c\u696d\u3092\u9032\u3081\u3066\u3044\u3051\u3070\u4f5c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u3069\u306e\u3088\u3046\u306a\u624b\u9806\u304c\u3042\u308b\u306e\u304b\u3092\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3 id=\"rtoc-9\" >Step1.\u30da\u30eb\u30bd\u30ca\u3092\u8a2d\u5b9a\u3059\u308b<\/h3>\n<p>\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u4f5c\u308b\u305f\u3081\u306b\u3001\u307e\u305a\u3084\u3063\u3066\u304a\u304d\u305f\u3044\u306e\u304c\u30da\u30eb\u30bd\u30ca\u306e\u8a2d\u5b9a\u3067\u3059\u3002\u30da\u30eb\u30bd\u30ca\u3068\u306f\u81ea\u793e\u306e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u9867\u5ba2\u50cf\u3092\u5177\u4f53\u7684\u306b\u8003\u3048\u305f\u3082\u306e\u3067\u3001\u5e74\u9f62\u30fb\u6027\u5225\u30fb\u8077\u696d\u30fb\u7d50\u5a5a\u306e\u6709\u7121\u306a\u3069\u306e\u5c5e\u6027\u306b\u52a0\u3048\u3066\u3001\u62b1\u3048\u3066\u3044\u305d\u3046\u306a\u60a9\u307f\u306a\u3069\u306e\u80cc\u666f\u3082\u8a2d\u5b9a\u3057\u3066\u67b6\u7a7a\u306e\u4eba\u7269\u50cf\u3092\u4f5c\u308a\u4e0a\u3052\u307e\u3059\u3002\u30bf\u30fc\u30b2\u30c3\u30c8\u306b\u4f3c\u3066\u3044\u307e\u3059\u304c\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u306f\u9867\u5ba2\u5c64\u3067\u3042\u308a\u5b9f\u5728\u3057\u3066\u3044\u308b\u96c6\u56e3\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u30a2\u30f3\u30c1\u30a8\u30a4\u30b8\u30f3\u30b0\u7528\u306e\u5316\u7ca7\u54c1\u3092\u8ca9\u58f2\u3059\u308b\u30e1\u30fc\u30ab\u30fc\u3067\u3042\u308c\u3070\u3001\u808c\u306e\u8870\u3048\u3092\u611f\u3058\u59cb\u3081\u308b30\u4ee3\u5f8c\u534a\u4ee5\u4e0a\u306e\u5973\u6027\u304c\u30bf\u30fc\u30b2\u30c3\u30c8\u3067\u3059\u3002\u30da\u30eb\u30bd\u30ca\u306e\u5834\u5408\u306f\u300136\u6b73\u306e\u65e2\u5a5a\u5973\u6027\u3067\u5b50\u80b2\u3066\u3092\u3057\u306a\u304c\u3089\u4fdd\u967a\u306e\u55b6\u696d\u3092\u3057\u3066\u3044\u308b\u3068\u3044\u3046\u3088\u3046\u306b\u8a2d\u5b9a\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<p>\u30da\u30eb\u30bd\u30ca\u3092\u8a2d\u5b9a\u3059\u308b\u7406\u7531\u306f\u3001\u5e74\u9f62\u3084\u6027\u5225\u306a\u3069\u306e\u5c5e\u6027\u306e\u9055\u3044\u304c\u3082\u305f\u3089\u3059\u4fa1\u5024\u89b3\u3084\u30e9\u30a4\u30d5\u30b9\u30bf\u30a4\u30eb\u306e\u9055\u3044\u306b\u5bc4\u308a\u6dfb\u3046\u305f\u3081\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u8cea\u554f\u304c\u5bc4\u305b\u3089\u308c\u305f\u3068\u304d\u3001\u3042\u3089\u304b\u3058\u3081\u30da\u30eb\u30bd\u30ca\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u308c\u3070\u9867\u5ba2\u306b\u5408\u308f\u305b\u305f\u56de\u7b54\u304c\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u9867\u5ba2\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5bc4\u308a\u6dfb\u3046\u3053\u3068\u304c\u3067\u304d\u305f\u3089\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u9ad8\u307e\u308a\u3001\u518d\u3073\u81ea\u793e\u306e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u8cfc\u5165\u3057\u3066\u304f\u308c\u308b\u3088\u3046\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3 id=\"rtoc-10\" >Step2.\u5fc5\u8981\u306a\u60c5\u5831\u3092\u6574\u7406\u3059\u308b<\/h3>\n<p>\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u4f5c\u308b\u305f\u3081\u306eStep2\u306f\u3001\u5fc5\u8981\u306a\u60c5\u5831\u3092\u6574\u7406\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u5fc5\u8981\u306a\u60c5\u5831\u3068\u306f\u3001\u81ea\u793e\u3067\u6271\u3046\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3084\u30da\u30eb\u30bd\u30ca\u306e\u60c5\u5831\u3092\u6307\u3057\u307e\u3059\u3002\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u4ed5\u69d8\u3084\u30da\u30eb\u30bd\u30ca\u306e\u5c5e\u6027\u306a\u3069\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u307e\u3068\u3081\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002\u306a\u304a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u306b\u306f\u9867\u5ba2\u304b\u3089\u96fb\u8a71\u304c\u304b\u304b\u3063\u3066\u304f\u308b\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3068\u9867\u5ba2\u306b\u96fb\u8a71\u3092\u304b\u3051\u308b\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u304c\u3042\u308a\u307e\u3059\u3002\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3067\u3042\u308c\u3070\u3001\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u3059\u308b\u554f\u3044\u5408\u308f\u305b\u306b\u56de\u7b54\u3059\u308b\u3053\u3068\u306a\u3069\u304c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4ed5\u4e8b\u3067\u3059\u3002\u4e00\u65b9\u3067\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306f\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u9b45\u529b\u3092\u4f1d\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308c\u3070\u3001\u5546\u54c1\u306e\u8cfc\u5165\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u5951\u7d04\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3068\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3067\u306f\u5fc5\u8981\u3068\u306a\u308b\u60c5\u5831\u304c\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3067\u3042\u308c\u3070\u3001\u9867\u5ba2\u304b\u3089\u5bc4\u305b\u3089\u308c\u305f\u8cea\u554f\u306e\u30c7\u30fc\u30bf\u3084\u30af\u30ec\u30fc\u30e0\u3068\u306a\u308a\u3084\u3059\u3044\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u6b20\u9665\u306a\u3069\u3092\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u5185\u5bb9\u306b\u76db\u308a\u8fbc\u307f\u305f\u3044\u3068\u3053\u308d\u3067\u3059\u3002\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3067\u306f\u3001\u96fb\u8a71\u3092\u304b\u3051\u305f\u76f8\u624b\u304c\u6700\u5f8c\u307e\u3067\u8a71\u3092\u805e\u3044\u3066\u304f\u308c\u308b\u3088\u3046\u306b\u3001\u30a2\u30d4\u30fc\u30eb\u3057\u305f\u3044\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u9b45\u529b\u3084\u30da\u30eb\u30bd\u30ca\u304b\u3089\u60f3\u5b9a\u3055\u308c\u308b\u60a9\u307f\u306e\u89e3\u6c7a\u6cd5\u306a\u3069\u3092\u4f1a\u8a71\u306b\u53d6\u308a\u5165\u308c\u308b\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002\u6574\u7406\u3059\u308b\u60c5\u5831\u306f\u81a8\u5927\u3067\u3059\u306e\u3067\u3001\u6839\u6c17\u826f\u304f\u53d6\u308a\u7d44\u3080\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-11\" >Step3.\u30c8\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u9aa8\u7d44\u307f\u3092\u4f5c\u308b<\/h3>\n<p>\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u4f5c\u308b\u305f\u3081\u306eStep3\u306f\u3001\u30c8\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u9aa8\u7d44\u307f\u3092\u4f5c\u308b\u3053\u3068\u3067\u3059\u3002\u30c8\u30fc\u30af\u30d5\u30ed\u30fc\u3068\u306f\u3001\u4f1a\u8a71\u306e\u59cb\u307e\u308a\u304b\u3089\u7d42\u308f\u308a\u307e\u3067\u306e\u6d41\u308c\uff08\u30d5\u30ed\u30fc\uff09\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u56f3\u5f0f\u5316\u3057\u305f\u3082\u306e\u3067\u3059\u3002\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306f\u3001\u53f0\u672c\u306e\u3088\u3046\u306b\u4f1a\u8a71\u306e\u5185\u5bb9\u307e\u3067\u8a73\u3057\u304f\u66f8\u3044\u3066\u3042\u308a\u307e\u3059\u304c\u3001\u30c8\u30fc\u30af\u30d5\u30ed\u30fc\u306f\u304a\u304a\u3088\u305d\u306e\u6d41\u308c\u3057\u304b\u66f8\u3044\u3066\u3044\u307e\u305b\u3093\u3002\u30c8\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4f5c\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u3069\u306e\u3088\u3046\u306b\u3057\u3066\u4f1a\u8a71\u3092\u9032\u3081\u3066\u3044\u304f\u306e\u304b\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30c8\u30fc\u30af\u30d5\u30ed\u30fc\u3082\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3068\u540c\u69d8\u306b\u3001\u4f1a\u8a71\u306e\u5206\u5c90\u304c\u308f\u304b\u308b\u3088\u3046\u306b\u30d5\u30ed\u30fc\u30c1\u30e3\u30fc\u30c8\u3067\u66f8\u304b\u308c\u308b\u3053\u3068\u304c\u591a\u3044\u3067\u3059\u3002<\/p>\n<p>\u30c8\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u9aa8\u7d44\u307f\u306f\u3001\u4f1a\u8a71\u304c\u3069\u3053\u3067\u5206\u5c90\u3059\u308b\u306e\u304b\u3092\u8003\u3048\u308c\u3070\u4f5c\u308c\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u58f2\u308a\u8fbc\u3080\u55b6\u696d\u96fb\u8a71\u3092\u304b\u3051\u308b\u3068\u304d\u3001\u6700\u521d\u306e\u5206\u5c90\u70b9\u3068\u306a\u308b\u306e\u306f\u62c5\u5f53\u8005\u306e\u6240\u5728\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u96fb\u8a71\u306b\u51fa\u305f\u76f8\u624b\u304c\u62c5\u5f53\u8005\u304c\u3044\u308b\u3068\u8fd4\u7b54\u3057\u305f\u306a\u3089\u3070\u3001\u4ee3\u308f\u3063\u3066\u3082\u3089\u3048\u308b\u3088\u3046\u306b\u983c\u307f\u307e\u3059\u3002\u4e0d\u5728\u3060\u3068\u8fd4\u7b54\u3055\u308c\u305f\u3068\u304d\u306b\u306f\u3001\u623b\u3063\u3066\u304f\u308b\u6642\u9593\u3092\u8a2a\u306d\u308b\u3053\u3068\u3067\u6b21\u306e\u30c1\u30e3\u30f3\u30b9\u3092\u63b4\u307f\u307e\u3059\u3002\u62c5\u5f53\u8005\u304c\u3044\u3066\u3082\u3001\u7a81\u7136\u306e\u55b6\u696d\u96fb\u8a71\u3060\u304b\u3089\u3068\u62d2\u7d76\u3055\u308c\u308b\u3053\u3068\u306f\u73cd\u3057\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u5834\u5408\u306f\u3001\u5927\u4eba\u3057\u304f\u5f15\u304d\u4e0b\u304c\u308b\u3068\u3044\u3046\u306e\u304c\u7121\u96e3\u306a\u5bfe\u5fdc\u3068\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u3042\u3089\u3086\u308b\u5206\u5c90\u3092\u8003\u3048\u3066\u4f5c\u308a\u8fbc\u307e\u308c\u305f\u30c8\u30fc\u30af\u30d5\u30ed\u30fc\u306f\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u571f\u53f0\u3068\u306a\u308b\u3082\u306e\u3067\u3059\u304b\u3089\u3001\u4e21\u8005\u306e\u95a2\u4fc2\u306b\u306f\u6574\u5408\u6027\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306b\u624b\u3092\u52a0\u3048\u308b\u3068\u304d\u306b\u306f\u3001\u305d\u306e\u5185\u5bb9\u3092\u30c8\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u3082\u53cd\u6620\u3055\u305b\u307e\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u3069\u306e\u69d8\u306b\u4f1a\u8a71\u304c\u5206\u5c90\u3092\u3057\u305f\u3068\u3057\u3066\u3082\u3001\u6d41\u308c\u304c\u4e2d\u9014\u534a\u7aef\u306a\u72b6\u614b\u3067\u7d42\u308f\u3063\u3066\u306f\u3044\u3051\u307e\u305b\u3093\u3002\u6210\u679c\u306b\u7e4b\u304c\u3089\u306a\u304f\u3068\u3082\u3001\u5931\u793c\u304c\u306a\u3044\u3088\u3046\u306b\u4f1a\u8a71\u3092\u7d42\u4e86\u3055\u305b\u308b\u3053\u3068\u304c\u30c8\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u9aa8\u7d44\u307f\u3092\u4f5c\u308b\u4e0a\u3067\u91cd\u8981\u306a\u70b9\u3067\u3059\u3002<\/p>\n<h3 id=\"rtoc-12\" 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id=\"rtoc-13\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u69cb\u6210\u6848\u306e\u30b5\u30f3\u30d7\u30eb<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4876\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/21830aIMGL99961975_TP_V-1024x656.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u69cb\u6210\u6848\u306e\u30b5\u30f3\u30d7\u30eb\" width=\"600\" height=\"384\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/21830aIMGL99961975_TP_V-1024x656.jpg 1024w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/21830aIMGL99961975_TP_V-300x192.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/21830aIMGL99961975_TP_V-768x492.jpg 768w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/21830aIMGL99961975_TP_V-1536x984.jpg 1536w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/21830aIMGL99961975_TP_V-660x423.jpg 660w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/21830aIMGL99961975_TP_V.jpg 1600w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3068\u306f\u3069\u306e\u3088\u3046\u306a\u3082\u306e\u304b\u3092\u7406\u89e3\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u69cb\u6210\u6848\u306e\u30b5\u30f3\u30d7\u30eb\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u4f7f\u3048\u308b\u69cb\u6210\u4f8b\u306b\u3064\u3044\u3066\u53d6\u308a\u4e0a\u3052\u307e\u3059\u3002<\/p>\n<h3 id=\"rtoc-14\" 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\/>\n\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3067\u3082FAQ\u3067\u3082\u56de\u7b54\u304c\u898b\u3064\u304b\u3089\u306a\u3044\u5834\u5408\u306b\u306f\u3001\u7b54\u3048\u3092\u77e5\u3063\u3066\u3044\u308b\u62c5\u5f53\u90e8\u7f72\u3084\u62c5\u5f53\u8005\u306b\u96fb\u8a71\u3092\u56de\u3059\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u5834\u5408\u306f\u300c\u62c5\u5f53\u90e8\u7f72\uff08\u62c5\u5f53\u306e\u8005\uff09\u306b\u304a\u7e4b\u304e\u3044\u305f\u3057\u307e\u3059\u306e\u3067\u3001\u5c11\u3005\u304a\u5f85\u3061\u304f\u3060\u3055\u3044\u300d\u3068\u8a00\u3063\u3066\u96fb\u8a71\u3092\u4fdd\u7559\u3057\u305f\u5f8c\u306b\u3001\u62c5\u5f53\u90e8\u7f72\u3084\u62c5\u5f53\u8005\u306b\u4efb\u305b\u307e\u3059\u3002\u8abf\u3079\u308c\u3070\u308f\u304b\u308b\u3082\u306e\u306e\u6642\u9593\u304c\u304b\u304b\u308a\u305d\u3046\u306a\u3068\u304d\u306b\u306f\u3001\u300c\u304a\u8abf\u3079\u3057\u307e\u3059\u306e\u3067\u3057\u3070\u3089\u304f\u304a\u5f85\u3061\u4e0b\u3055\u3044\u300d\u3084\u300c\u78ba\u8a8d\u3067\u304d\u6b21\u7b2c\u6298\u308a\u8fd4\u3057\u304a\u96fb\u8a71\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u300d\u3068\u4f1d\u3048\u307e\u3057\u3087\u3046\u3002<\/p>\n<h4><strong>\uff5c<\/strong>\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u30c8\u30fc\u30af<\/h4>\n<p>\u5bfe\u5fdc\u304c\u6e08\u3093\u3060\u96fb\u8a71\u306e\u7de0\u3081\u3068\u306a\u308b\u306e\u304c\u3001\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u30c8\u30fc\u30af\u3067\u3059\u3002\u300c\u304a\u96fb\u8a71\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f\u300d\u3068\u3044\u3046\u3088\u3046\u306b\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u96fb\u8a71\u3092\u304b\u3051\u3066\u304f\u308c\u305f\u3053\u3068\u306b\u611f\u8b1d\u306e\u6c17\u6301\u3061\u3092\u793a\u3057\u307e\u3057\u3087\u3046\u3002\u305d\u308c\u304b\u3089\u300c\u307e\u305f\u4f55\u304b\u3042\u308a\u307e\u3057\u305f\u3089\u304a\u6c17\u8efd\u306b\u304a\u96fb\u8a71\u304f\u3060\u3055\u3044\u300d\u3068\u3044\u3046\u3088\u3046\u306b\u3001\u4eca\u5f8c\u3068\u3082\u60a9\u307f\u30fb\u7591\u554f\u30fb\u30af\u30ec\u30fc\u30e0\u7b49\u304c\u3042\u308c\u3070\u3044\u3064\u3067\u3082\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3092\u4f1d\u3048\u307e\u3059\u3002\u6700\u5f8c\u306f\u3001\u300c\u5931\u793c\u3044\u305f\u3057\u307e\u3059\u300d\u3068\u8a00\u3063\u3066\u4f1a\u8a71\u3092\u7d42\u4e86\u3057\u307e\u3059\u3002\u306a\u304a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u65b9\u304b\u3089\u96fb\u8a71\u3092\u5207\u3063\u3066\u306f\u3044\u3051\u306a\u3044\u3053\u3068\u304c\u30eb\u30fc\u30eb\u3068\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u76f8\u624b\u304c\u5207\u308b\u306e\u3092\u5f85\u3063\u3066\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3082\u96fb\u8a71\u3092\u5207\u308a\u307e\u3059\u3002\u306a\u304b\u306a\u304b\u96fb\u8a71\u3092\u5207\u308d\u3046\u3068\u3057\u306a\u3044\u76f8\u624b\u306b\u5bfe\u3057\u3066\u306f\u3001\u901a\u8a71\u3092\u5207\u308b\u3088\u3046\u306b\u4fc3\u3059\u3053\u3068\u3082\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<h2 id=\"rtoc-15\" 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target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_case_study.png\" alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%82%a2%e3%82%a6%e3%83%88%e3%83%90%e3%82%a6%e3%83%b3%e3%83%89\/\">\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e3%83%88%e3%83%bc%e3%82%af%e3%82%b9%e3%82%af%e3%83%aa%e3%83%97%e3%83%88\/\">\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8<\/a> <a href=\"https:\/\/ntn-bpo.jp\/column\/%e5%83%8d%e3%81%8d%e6%96%b9%e6%94%b9%e9%9d%a9\/\">\u50cd\u304d\u65b9\u6539\u9769<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u7528\u3044\u308b\u3053\u3068\u3067\u696d\u52d9\u306e\u54c1\u8cea\u3092\u4e00\u5b9a\u306e\u6c34\u6e96\u306b\u4fdd\u3064\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u305d\u3053\u3067\u3001\u4eca\u56de\u306f\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u4f5c\u6210\u306e\u30dd\u30a4\u30f3\u30c8\u3084\u624b\u9806\u3001\u69cb\u6210\u6848\u306e\u30b5\u30f3\u30d7\u30eb\u306a\u3069\u3092\u307e\u3068\u3081\u3066\u3044\u304d\u307e\u3059\u3002 \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u2026<span class=\"read-more\"><a href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/result_talkscript\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":2173,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[15,11,19,24],"class_list":["post-2185","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-center","tag-15","tag-call-center","tag-19","tag-24"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=2185"}],"version-history":[{"count":6,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2185\/revisions"}],"predecessor-version":[{"id":6881,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2185\/revisions\/6881"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/2173"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=2185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=2185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=2185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}