{"id":2078,"date":"2019-01-08T16:16:52","date_gmt":"2019-01-08T07:16:52","guid":{"rendered":"https:\/\/ntn-bpo.jp\/?p=2078"},"modified":"2025-08-08T21:35:03","modified_gmt":"2025-08-08T12:35:03","slug":"cost_benefit","status":"publish","type":"post","link":"https:\/\/ntn-bpo.jp\/column\/call-center\/cost_benefit\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u793e\u5185\u904b\u7528\u3059\u308b\u65b9\u6cd5\u306f\uff1f\u904b\u7528\u4ee3\u884c\u304c\u304a\u3059\u3059\u3081\u306a\u7406\u7531\u3082\u89e3\u8aac"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5868\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/image_1.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u3067\u696d\u52d9\u3092\u59d4\u8a17\u3059\u308b\u5834\u5408\u306e\u8cbb\u7528\u5bfe\u52b9\u679c\u306f\uff1f\" width=\"728\" \/><\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306b\u3069\u306e\u3088\u3046\u306a\u5f71\u97ff\u304c\u751f\u3058\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u3061\u3089\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3084\u793e\u5185\u904b\u7528\u3057\u305f\u5834\u5408\u306e\u8cbb\u7528\u3001\u904b\u7528\u4ee3\u884c\u3092\u5229\u7528\u3059\u308b\u969b\u306e\u6ce8\u610f\u70b9\u306a\u3069\u306b\u3064\u3044\u3066\u898b\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<style>\n\/* container *\/<br \/>.wrapperdonew{<br \/>width:100%;<br \/>background-color: #f0f8ff;<br \/>margin:5px auto;<br \/>}<br \/>.wrapperdonew .container{<br \/>\/* max-width:1000px; *\/<br \/>width:100%;<br \/>margin:0px auto;<br \/>padding:5px 0px;<br \/>}<br \/>\/* content *\/<br \/>@media (min-width: 992px) {<br \/>.wrapperdonew .container .content {<br \/>display: flex;<br \/>justify-content: center;<br \/>\/*<br \/>align-items: center;<\/p>\n<p>*\/<br \/>}<br \/>}<br \/>.wrapperdonew .content-item {<br \/>width:100%;<br \/>}<br \/>@media (min-width: 992px)<br \/>{<br \/>    .wrapperdonew .content-itemimg {<br \/>    width:30%;<br \/>    }<br \/>    .wrapperdonew .content-item {<br \/>    width:70%;<br \/>    }<br \/>}<br \/>.wrapperdonew .image{<br \/>display:block;<br \/>max-width:80%;<br \/>margin:0px auto;<br \/>padding:1px;<br \/>font-size: 12px;<br \/>}<br \/>.wrapperdonew .text{<br \/>padding:5px;<br \/>}<br \/>.wrapperdonew .text .heading{<br \/>margin:20px 0px 15px 0px;<br \/>font-size: 18px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.wrapperdonew .text p{<br \/>margin:5px 5px 10px 5px;<br \/>font-size: 14px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.dounewh2{<br \/>position: relative;<br \/>padding: 0.5em;<br \/>background: #a6d3c8;<br \/>color: white;<br \/>}<br 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alt=\"\u5c0e\u5165\u4e8b\u4f8b\u306f\u3053\u3061\u3089\u304b\u3089\" \/><\/a><\/p>\n<h2 id=\"rtoc-1\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u793e\u5185\u904b\u7528\u6642\u306b\u5fc5\u8981\u3068\u306a\u308b\u4e8b\u306f\uff1f<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4782\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-1-1024x683.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u793e\u5185\u904b\u7528\u6642\u306b\u5fc5\u8981\u3068\u306a\u308b\u4e8b\u306f\uff1f\" width=\"600\" height=\"400\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-1-1024x683.jpg 1024w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-1-300x200.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-1-768x512.jpg 768w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-1-1536x1024.jpg 1536w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-1-240x160.jpg 240w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-1-90x60.jpg 90w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-1-660x440.jpg 660w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/plan-2372176_1920-1.jpg 1920w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u793e\u5185\u904b\u7528\u306b\u3059\u308b\u5834\u5408\u3001\u8907\u6570\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u7d4c\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u4ee5\u4e0b\u3067\u3001\u305d\u308c\u305e\u308c\u306e\u9805\u76ee\u3054\u3068\u306b\u884c\u3046\u4f5c\u696d\u3092\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3 id=\"rtoc-2\" 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\u6b21\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u6c42\u3081\u3089\u308c\u308b\u6a5f\u80fd\u3092\u30ea\u30b9\u30c8\u30a2\u30c3\u30d7\u3057\u3066\u3001\u3069\u306e\u4f5c\u696d\u3092\u3069\u3046\u3044\u3063\u305f\u30d7\u30ed\u30bb\u30b9\u3067\u9032\u3081\u3066\u3044\u304f\u304b\u3092\u6c7a\u3081\u3066\u3044\u304d\u307e\u3059\u3002\u305d\u306e\u969b\u3001\u65b9\u91dd\u306b\u5408\u308f\u305b\u3066\u5fdc\u7b54\u7387\u3084\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001\u5e73\u5747\u51e6\u7406\u6642\u9593\u306a\u3069\u306eKPI\u8a2d\u5b9a\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<h3 id=\"rtoc-3\" >\u73fe\u72b6\u306e\u8ab2\u984c\u8abf\u67fb<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u7acb\u3061\u4e0a\u3052\u306e\u65b9\u91dd\u304c\u6c7a\u307e\u3063\u305f\u3089\u3001\u81ea\u793e\u306e\u73fe\u72b6\u3092\u628a\u63e1\u3057\u3066\u8ab2\u984c\u3092\u6d17\u3044\u51fa\u3057\u3066\u3044\u304d\u307e\u3059\u3002 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id=\"rtoc-5\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u793e\u5185\u904b\u7528\u306e\u5e73\u5747\u521d\u671f\u8cbb\u7528\u306f\u3044\u304f\u3089\uff1f<\/h3>\n<p>\u793e\u5185\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u306b\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u63d0\u4f9b\u3059\u308b\u4f01\u696d\u306e\u30b5\u30fc\u30d0\u30fc\u3092\u5229\u7528\u3059\u308b\u30af\u30e9\u30a6\u30c9\u578b\u3068\u3001\u81ea\u793e\u5185\u306b\u30b5\u30fc\u30d0\u30fc\u3092\u8a2d\u7f6e\u3059\u308b\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u3068\u3044\u30462\u3064\u306e\u5f62\u614b\u304c\u3042\u308a\u307e\u3059\u3002 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data-sheets-root=\"1\">\u95a2\u9023\u8a18\u4e8b\uff1a<a class=\"in-cell-link\" href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/call-center-consignment-costs\/\" target=\"_blank\" rel=\"noopener\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u59d4\u8a17\u306b\u3088\u308b\u8cbb\u7528\u76f8\u5834\u306f\uff1f\u5916\u6ce8\u3068\u5185\u88fd\u3068\u306e\u9055\u3044\u3092\u7d39\u4ecb<\/a><\/span><\/p>\n<h3 id=\"rtoc-6\" 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src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/phone-3566076_1920-1024x563.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u30b3\u30a2\u696d\u52d9\uff1f\u30ce\u30f3\u30b3\u30a2\u696d\u52d9\uff1f\" width=\"600\" height=\"330\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/phone-3566076_1920-1024x563.jpg 1024w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/phone-3566076_1920-300x165.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/phone-3566076_1920-768x422.jpg 768w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/phone-3566076_1920-1536x845.jpg 1536w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/phone-3566076_1920-660x363.jpg 660w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/phone-3566076_1920.jpg 1920w\" sizes=\"(max-width: 600px) 100vw, 600px\" 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id=\"rtoc-15\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u306f\u8cea\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u30d7\u30ed\u306b\u983c\u3082\u3046<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4784\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/shaking-hands-3091906_1920-1024x519.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4ee3\u884c\u306f\u8cea\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u30d7\u30ed\u306b\u983c\u3082\u3046\" width=\"600\" height=\"304\" srcset=\"https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/shaking-hands-3091906_1920-1024x519.jpg 1024w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/shaking-hands-3091906_1920-300x152.jpg 300w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/shaking-hands-3091906_1920-768x390.jpg 768w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/shaking-hands-3091906_1920-1536x779.jpg 1536w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/shaking-hands-3091906_1920-660x335.jpg 660w, https:\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/shaking-hands-3091906_1920.jpg 1920w\" sizes=\"(max-width: 600px) 100vw, 600px\" 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id=\"rtoc-16\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u7528\u4ee3\u884c\u306e\u8cea\u3092\u78ba\u8a8d\u3059\u308b\u65b9\u6cd5\u306f\uff1f<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u81ea\u793e\u5185\u3067\u7acb\u3061\u4e0a\u3052\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u904b\u7528\u4ee3\u884c\u306b\u4f9d\u983c\u3059\u308b\u5834\u5408\u306b\u306f\u8cea\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3068\u3053\u308d\u3092\u9078\u3070\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u3068\u306f\u3044\u3048\u3001\u516c\u5f0f\u30b5\u30a4\u30c8\u3092\u898b\u305f\u3060\u3051\u3067\u306f\u3001\u54c1\u8cea\u306e\u512a\u52a3\u3092\u3064\u3051\u308b\u306e\u306f\u56f0\u96e3\u3067\u3059\u3002 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id=\"rtoc-17\" >\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u7528\u4ee3\u884c\u3092\u9078\u3076\u3068\u304d\u306e\u6ce8\u610f\u70b9\u306f\uff1f<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u4ee3\u884c\u3092\u9078\u3076\u6642\u306e\u6ce8\u610f\u70b9\u3068\u3057\u3066\u3001\u4ee5\u4e0b\u306e\u70b9\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002 \u307e\u305a\u3001\u4ee3\u884c\u4f1a\u793e\u306b\u3088\u3063\u3066\u5bfe\u5fdc\u53ef\u80fd\u306a\u696d\u7a2e\u3084\u696d\u52d9\u5185\u5bb9\u304c\u7570\u306a\u308a\u307e\u3059\u3002\u81ea\u793e\u306e\u696d\u52d9\u306b\u8fd1\u3044\u5185\u5bb9\u3092\u5f97\u610f\u3068\u3057\u3066\u3044\u308b\u4ee3\u884c\u696d\u8005\u3067\u3042\u308c\u3070\u3001\u5c02\u9580\u7684\u306a\u77e5\u8b58\u3092\u6709\u3057\u3066\u3044\u308b\u306e\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5185\u3067\u5b8c\u7d50\u3059\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u30b3\u30a2\u696d\u52d9\u306b\u6ce8\u529b\u3057\u3084\u3059\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306e\u5831\u544a\u3092\u53d7\u3051\u308b\u3068\u304d\u3082\u308f\u304b\u308a\u3084\u3059\u3044\u5831\u544a\u66f8\u3092\u53d7\u3051\u53d6\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002 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>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306f\u5c02\u9580\u6027\u306e\u9ad8\u3044\u904b\u55b6\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u306b\u59d4\u8a17\u3059\u308b\u3053\u3068\u3067\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u30a2\u30c3\u30d7\uff01<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u306f\u3001\u5fc5\u305a\u3057\u3082\u54c1\u8cea\u3068\u30b3\u30b9\u30c8\u304c\u6bd4\u4f8b\u3059\u308b\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002\u4f4e\u30b3\u30b9\u30c8\u3067\u3082\u9ad8\u54c1\u8cea\u306e\u5bfe\u5fdc\u304c\u53ef\u80fd\u306a\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u306f\u5b58\u5728\u3057\u307e\u3059\u3057\u3001\u9006\u306b\u81ea\u793e\u3067\u30b3\u30b9\u30c8\u3092\u304b\u3051\u3066\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u69cb\u7bc9\u3057\u3066\u3082\u3001\u601d\u3046\u3088\u3046\u306a\u7d50\u679c\u306b\u306a\u3089\u306a\u3044\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002 \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30ce\u30a6\u30cf\u30a6\u306f\u77ed\u671f\u9593\u3067\u5f97\u3089\u308c\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u306e\u3067\u3001\u7d4c\u9a13\u8c4a\u5bcc\u3067\u5c02\u9580\u7684\u306a\u77e5\u8b58\u3092\u6301\u3064\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u306b\u59d4\u8a17\u3059\u308b\u306e\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u81ea\u793e\u306e\u696d\u7a2e\u306b\u5bfe\u5fdc\u53ef\u80fd\u3067\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u306e\u3067\u3042\u308c\u3070\u3001\u30b3\u30a2\u696d\u52d9\u306e\u751f\u7523\u6027\u3092\u5411\u4e0a\u3057\u306a\u304c\u3089\u30b3\u30b9\u30c8\u3092\u6291\u3048\u3001\u3055\u3089\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u3066\u58f2\u4e0a\u30a2\u30c3\u30d7\u3092\u76ee\u6307\u3059\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002 \u81ea\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u306b\u5373\u3057\u305f\u9867\u5ba2\u5bfe\u5fdc\u304c\u53ef\u80fd\u304b\u3001\u624b\u3054\u308d\u306a\u91d1\u984d\u3067\u5145\u5b9f\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3057\u305f\u4e0a\u3067\u3001\u4fe1\u983c\u3067\u304d\u308b\u3068\u3053\u308d\u306b\u59d4\u8a17\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<style>\n\/* container *\/<br \/>.wrapperdonew{<br \/>width:100%;<br \/>background-color: #f0f8ff;<br \/>margin:5px auto;<br \/>}<br \/>.wrapperdonew .container{<br \/>\/* max-width:1000px; *\/<br \/>width:100%;<br \/>margin:0px auto;<br \/>padding:5px 0px;<br \/>}<br \/>\/* content *\/<br \/>@media (min-width: 992px) {<br \/>.wrapperdonew .container .content {<br \/>display: flex;<br \/>justify-content: center;<br \/>\/*<br \/>align-items: center;<\/p>\n<p>*\/<br \/>}<br \/>}<br \/>.wrapperdonew .content-item {<br \/>width:100%;<br \/>}<br \/>@media (min-width: 992px)<br \/>{<br \/>    .wrapperdonew .content-itemimg {<br \/>    width:30%;<br \/>    }<br \/>    .wrapperdonew .content-item {<br \/>    width:70%;<br \/>    }<br \/>}<br \/>.wrapperdonew .image{<br \/>display:block;<br \/>max-width:80%;<br \/>margin:0px auto;<br \/>padding:1px;<br \/>font-size: 12px;<br \/>}<br \/>.wrapperdonew .text{<br \/>padding:5px;<br \/>}<br \/>.wrapperdonew .text .heading{<br \/>margin:20px 0px 15px 0px;<br \/>font-size: 18px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.wrapperdonew .text p{<br \/>margin:5px 5px 10px 5px;<br \/>font-size: 14px;<br \/>font-weight: normal;<br \/>\/* text-align: center; *\/<br \/>}<br \/>.dounewh2{<br \/>position: relative;<br \/>padding: 0.5em;<br \/>background: #a6d3c8;<br \/>color: white;<br \/>}<br \/>.dounewh2::before {<br \/>  position: absolute;<br \/>  content: '';<br \/>  top: 100%;<br \/>  left: 0;<br \/>  border: none;<br \/>  border-bottom: solid 15px transparent;<br \/>  border-right: solid 20px rgb(149, 158, 155);<br \/>}<\/p>\n<p>a.dlbtn{<br \/>    display: inline-block;<br \/>    width: 160px;<br \/>    margin: 0 0 0 0;<br \/>    background-color: #ec3a2c;<br \/>    border-radius: 8px;<br \/>    color: #fff;<br \/>    font-weight: bold;<br \/>    font-size: 16px;<br \/>    text-align: center;<br \/>    position: relative;<br \/>    height: 48px;<br \/>    line-height: 48px;<br \/>    padding: 0;<br \/>    box-shadow: none !important;<br \/>    border: none;<br \/>}<br \/>a.dlbtn:hover {<br \/>opacity: 0.8;<br \/>}<\/p>\n<p><P><\/p>\n<\/style>\n<p>\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u30dd\u30a4\u30f3\u30c8\u300d\u306b\u3064\u3044\u3066\u306f<a 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48px; padding: 0; box-shadow: none !important; border: none; text-decoration: none;\" href=\"\/dl_bpo_service\"> \u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9 <\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<div style=\"margin: 50px auto; text-align: center;\"><a href=\"https:\/\/ntn-bpo.jp\/contact\/\"><br \/>\n<img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/wp-content\/uploads\/2018\/10\/2b6a9ead40fadf28c1992708051ba3b6-1.png\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u306a\u3089\u65e5\u672c\u30c6\u30ec\u30cd\u30c3\u30c8\u3000\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089\" width=\"400\" height=\"90\" \/><br \/>\n<\/a><\/div>\n<div class=\"cfield\"><p><a href=\"https:\/\/ntn-bpo.jp\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/\/ntn-bpo.jp\/column\/wp-content\/uploads\/custom_top.png\" alt=\"\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\"><\/a><\/p>\r\n<p><a href=\"https:\/\/ntn-bpo.jp\/casestudy\" 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href=\"https:\/\/ntn-bpo.jp\/column\/call-center\/cost_benefit\/\">\u8a73\u3057\u304f\u898b\u308b<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":2073,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[11,12,13],"class_list":["post-2078","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-center","tag-call-center","tag-business-agency","tag-13"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/comments?post=2078"}],"version-history":[{"count":6,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2078\/revisions"}],"predecessor-version":[{"id":6882,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/posts\/2078\/revisions\/6882"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media\/2073"}],"wp:attachment":[{"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/media?parent=2078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/categories?post=2078"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntn-bpo.jp\/column\/wp-json\/wp\/v2\/tags?post=2078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}